Banner for Phoenix Motorcycle Training

Phoenix Motorcycle Training Reviews 

9,311
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,111 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and instructors for their exceptional patience, friendliness, and deep knowledge, making the learning process enjoyable and effective. Reviewers often highlight the clear, tailored instructions and well-structured courses, which contribute to a smooth and confident learning experience. Many people appreciate the modern, well-maintained bikes and the overall excellent service, leading to high success rates for tests. Consumers frequently mention feeling at ease and gaining significant confidence, even those who were initially nervous or had no prior experience. The training is described as professional and supportive, with many recommending the company for its outstanding guidance.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their friendliness, patience, and clear... See more

User experience

Consumers find the user experience to be overwhelmingly positive, often highlighting the instructors'... See more

Instructions

Users describe positive interactions with instructions, finding them clear, easy to understand, and very... See more

Service

Clients share positive opinions on service, with many reviewers describing their experiences as fantastic and... See more

Product

People report positive experiences with the product, highlighting that the bikes are top-of-the-range,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From booking my CBT to taking my Mod1 &Mod2 has take over 12 months due to my lack of experience on a motorcycle. The training and knowledge which Phoenix advise and the instructors in Wigan (Nick & J... See more

Rated 5 out of 5 stars

Steve B was the instructor that delivered our CBT session. He was calm, patient, and tailored the session to our existing knowledge while ensuring we understood all the important safety info. He was t... See more

Rated 5 out of 5 stars

Lovely friendly staff. Was trained by Greg and Karen, both patient, excellent teachers. Karen really helped my daughter who was quite anxious and she made her feel at ease. Went on the road with Kare... See more

Rated 5 out of 5 stars

I would like to start by saying I had never touched a motorbike before, I was scared of the sound they made and on my first pre CBT lesson I didn’t move the bike…anyway Ben got me to my CBT in 3 les... See more


Company details

  1. Motorcycle Driving School
  2. Motorcycle Dealer

About Phoenix Motorcycle Training

Written by the company

Phoenix Motorcycle Training is the UK’s Highest Rated Training School, providing quality motorcycle lessons at competitive prices across the UK. All motorcycle instructors are trained to Level 3 Motorcycle Rider Training Instructor (MRTI) level. Riders who train with us benefit from our adaptable and supportive training techniques.

Our motorcycle training centres offer motorcycle CBT courses, CBT renewal training, motorcycle training for Mod 1 and Mod 2 of the UK motorcycle licence test and teach students how to ride a motorcycle safely, confidently and competently on UK roads. With motorcycle training schools across the UK, there is sure to be a training centre near you!

When you learn to ride a motorbike with us, you’ll reach test standards in the shortest and most cost-effective way possible.

Contact info

Promotion box for Phoenix Motorcycle Training

Compulsory Basic Training (CBT)

CBT is where your motorcycling journey starts! Courses from £170

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(9,311)

1,070 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best training

The instructors Martin and Ritchie were amazing. Explaining everything so clearly and making it a lot easier especially on the road guiding you through. I couldn’t recommend this enough.

July 19, 2026
Rated 5 out of 5 stars

Done my cbt training

Done my cbt training and it was a absolutely amazing time instructors were fantastic people not just to learn from but to also spend the day with, with a well of knowledge they made the day seem like a breeze even with 0 experience on a bike couldn’t recommend more

July 18, 2026
Rated 5 out of 5 stars

Great experience

Great experience during CBT get trained under supervision of well experienced and professional instructors. Highly recommend their services

July 18, 2026
Rated 5 out of 5 stars

Very pleased with Phoenix

Very pleased with Phoenix. The office staff were great booking in my training and examinations, and they communicated exactly what was what with the instructors.

The instructors were excellent. They were thorough, wanted me to pass and worked hard to help iron out my bad habits and pass both Module one and two first time! Thanks guys.

July 18, 2026
Rated 5 out of 5 stars

Precise and informative tuition from…

Precise and informative tuition from the two instructors, Greg and Chris,it was a long day but made bearable by these two guys,id definitely recommend Phoenix to anyone looking to start to ride,saying that,Chris needs to work on his jokes!!!😉

July 17, 2026
Rated 5 out of 5 stars

Would recommend 100%

I can’t recommend Phoenix Motorcycle Training in Canterbury highly enough! From start to finish, the whole team were friendly, professional, and incredibly supportive throughout my Direct Access course.

A huge thank you to Ashley, whose patience, knowledge, and encouragement made a real difference. His coaching was clear, calm, and gave me the confidence I needed to pass and gain my full unrestricted motorcycle licence.

Everyone at Phoenix genuinely wants you to succeed, and they create a relaxed, enjoyable learning environment while maintaining the highest standards of training and safety. If you’re thinking about getting your motorcycle licence, this is definitely the place to do it.

Thank you again to Ashley and the entire Phoenix Motorcycle Training team I couldn’t have asked for a better experience!

Oli

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great

I was recommended by one of my friends.
Very polite and Helpful Staff.
Would definitely recommend.

July 8, 2026
Rated 5 out of 5 stars

Cai was absolutely BRILLIANT

Cai was absolutely BRILLIANT. What a great instructor, I did my CBT 6 years ago, came back to renew it and my god Cai was so knowledgable and friendly, made the whole day so enjoyable. The nerves I had were instantly gone, and it was such an amazing session. Hats off to Cai, 10/10 instructor :)

July 13, 2026
Rated 5 out of 5 stars

Was very thorough

Was very thorough, superb communication. I understood every that was explained to me. Really enjoyed my day. Thank you so much.

July 7, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look