Pinder Reaux Associates Limited Reviews 

Nearly two years with communications with this company. Totally unprofessional and now looking to proceed to legal ombudsman. Our case was due to domestic violence which should be handled in a professional manner however this was never addressed

We are in the same boat paid out via ecc for misold caravan apparently passed to pinda reux get no responses still having to pay out for the caravan and pitch fees putting us in i. Constant debt
Its heart breakng and stressfull we all need to stand together and get our monies back started process in 2024

THEY CLAIM NOW that never tried to take another payment,& they are on the FCA website ,. also verified their representatives's name & now are saying a pdf of bank statement they need to complete bank wire to my bank !!...? "...stay tuned for developments in this 17 day old saga !!!

This firm scammed $450,000 off me & whilst trying to get it back they tried to take a further £30000 but thankfully I already had stopped that card...People saying from them might not be who they say they are ..if you got in touch via social media ,please be aware as my bank pointed out a real broker broker wouldn't advertise via such platforms ,the sort like fb that preferred by these evil scammers !!! I'm not a rich person...early retired & over £450,000 is a lot of money to me to be robbed off !!! Stay away from call callers who claim to be bonafide cus they won my confidence checking them out via a website of the fca ,the Financial conduct authority...Through a series of manipulated trades and dishonest methods, my account was methodically emptied. After hearing about a consultant from     Gray     Don     LLC   , they informed me that it was a fake organization with no refund policy. This team helped me get all my money back..
These scammers tried to say it was my bank preventing the return but ALL LIES ,as only thing further attempted by these crooks was an attempt to FURTHER withdraw another £30000...had my bank not of cancelled my card I d off lost more instead of the already £450000 that diddnt want to be ready to be refunded to me...Not sure what good the police & fca or fos can do additionally but I hope something happens !!!

BAD COMMUNICATION OR NONE DANGLE STORIES TO KEEP YOU THERE 2 LETTERS FEW PHONE CALLS IN NEARLY 2 YEARS STILL NO FURTHER FORWARD WITH CLAIM AND OVER 13K PAID TO ECC WHO USE THIS COMPANY TO HELP YOU PRESUMABLY THIS IS TO COVER BOTH FOR WORK UNDERTAKEN PFFT PREVIOUS REVEIW ASKED TO BE TAKEN DOWN AS I USED NAMES JUST TRIED TO PUT FORWARD CHAIN OF EVENTS AND FROM WHOM APOLOGIES IF I NAMED YOU DIDNT KNOW I COULD NOT BUT IF NOTHING TO HIDE WHY BE SO DISTRAUGHT ABOUT IT IF SLOW ADVANCE OF CLAIM DUE TO WORKLOAD WHY TAKE ON MORE CLIENTS JUST SATISFY THE ONES YOU HAVE ! WHAT SUPRISES ME MOST IS THE SWIFT COMMUNICATION REGARDING THE REVEIW UNLIKE THE CLIENS

I am in the same boat has everyone else on this platform. This firm needs investigating,
There is no communication, and when you phone they don't ring back. They just take your money and run. It's been over a year and I have not heard anything from them.. I my as well of burnt the £5000

Echoing the 1 star reviews regarding Pinder Reaux's poor service, communication failures and/or delays, this is where your go to is the Legal Ombudsman.
Your path is though official Letter of Complaint to the company complaints Dept/8 week legal window of reply with Issue of Formal Final Response/more than 8 weeks with no Final Response/ engage the LeO/reject the Final Response on the grounds of inadequacy (deadlock)/engage the LeO.
Escalation to the LeO must occur within 6 months on receipt of Final response letter.
During the 8 week period create date logs showing complaint dates and any replies, receipts, invoices and bank statements of financial losses caused by the firms actions or inaction.
Compose a brief written summary of how their failures caused unnecessary distress and inconvenience as LeO can award you up to £50,000 for this impact, but this in not typical.
An acceptance of a settlement by the LeO is legally binding, meaning you cannot then pursue a separate lawsuit later.

Pretty much the same as everyone else paid nearly 8k to ecc started the process in December 2024 Pinderreaux took over the case in may 2025 they produced a draft letter in April 2026 that had to be proof read by the partners still waiting !! Contacted them several times by email and phone just not interested. scam ? Don’t know perhaps just not important enough ,the local radio station is still advertising for business on the radio may I suggest they complete the cases they already have before taking on more . Ombudsman and BBC watchdog me thinks ,so nobody else receives this level of non service .

Paid 5000 pound upfront was told we would win on a mis sold caravan claim. We're passed to pinder reaux from ecc and dealing with Nathan. Nathan is never available.we don not get any replies it has now been nearly a year this has been going on. They are ignoring our calls and letters. My mum is still paying 500 pound a month for a caravan we don't use. Anyone on here who's been through the same, can you give us an idea where to go from here please.

Ponder Reaux are worse than useless bog standard responses to requests for call backs “ I’ll get Nathan to give you a call back when he’s out of his meeting “ he must spend his entire working day in meetings by that token. ECC are no better as they obviously didn’t do due diligence when hiring Pinder Reux because if they did they surely wouldn’t have employed them? We payed £5000 we can’t afford to lose, after being conned by the holiday home company we now feel pinder Reaux and ECC are doing the same to people in a vulnerable situation looking to get redress for an initial wrongdoing only to be fleeced again by hand wringing lawyers ( so called) watchdog and the wider media is my next stop I won’t give in to charlatans they’ve got a fight on their hands

ECC GAVE US THE SPILL THAT WE WOULD GET ARE MONEY BACK FROM BEING MISS SOLD ARE HOLIDAY HOME. WE PAID 6200 UP FRONT WHICH THEY SOON WANTED FROM US. THEN PINDER REAUX TOOK OVER THIS HAS BEEN FROM THE START ONE YEAR AND THREE MONTHS NOTHING HAS BEEN DONE. I THINK WE HAVE BEEN DONE

I contacted ECC at end of June 2026, asking what was the delay with our timeshare claim,  it will be 2 years in August.

I was told our case had been passed to Pinder Reaux ( Legal Team ). These people are useless and a waste of time ( shambles ).

I was told Pinder Reaux is on Holiday till the end of August. I will say that again I requested an update phone call at end of June and was told it can't happen till "END OF AUGUST".

I informed you if I don't hear by the end of the week ( 4 days ) , I will start court proceedings to recover £6K for a court case never happening.

I received that phone call today 3/6/26 ( arranged 1pm ), this company are inept. They have done nothing and want more time. It will be 2 years in August.

The money seized from these timeshare companies ( 3 years ago ) is just sat there waiting for a case to be put in front of a judge so they can share it out.

ECC need to sack this company - useless. Too busy holidaying for 6/8 weeks instead of preparing a case before all the seized money is gone.

This is not the first time we have tried - we tried in 2023. And you weren't successful in finding our timeshare paperwork. So you refund the £6K 

ECC contacted us again at end of August 2024  to pay the £6K again to try again for court case.
We have paid for 4/5 ( recorded delivery ) request for information of data. And we got a hit, from one who knew of our timeshare. They are not responsible for info of data - but will pass it to company that is.

We have heard nothing since - this legal firm is useless.

I am now giving ECC 30 days notice of court action.

I will also be postng this on "Trustpilot" to warn others of this shambles. And telling them to avoid.

Ironic we paid for a court case against Timeshare Firm. Now having to take you to court to get our money back.

Anthony Finch
ALA08/08/2024/1110447ECC/C

Do not use the pinder reaux a was sent over from ecc once a paid my 6500 that was paid on the 17 of October its been 6 months now still not heard anything bk tryed phone in them but never get back to us there seriously something wrong with both companies almost sure its a scam stay well clear of both 👎

Avoid - work hand in hand with ecc - can never get in touch with legal.team seems like a call center scam.to me no rapport take your money and dont do their job get you in thousands of debt abd bully for payments - oversell a service to bind you in a contract you xant get out of avoid avoid avoid

part of the ecc scam takes your money and dose nothing