Pineapple Island Reviews 

Went for a jewellery making day in a newly opened store in Bournemouth on 18th July you were given 1.5 hours which wasn’t nearly enough time to get in get your trays and tools get seated pick the beads (which are infront of others working which makes it very awkward and make an anklet or bracelet and put all your beads back you haven’t used afterwards which we were not told about at the beginning) it was meant to also be a workshop and all the workshop was was a card given to you explaining how to clasp your bracelet whilst the young girls stood and chatted about their lives behind the kiosk in there for the next hour without any assistance.
It was way too cramped in the shop and other people from the next session were coming in and queuing up behind us barging into your back etc and then were told to wait outside until our session finished as it was getting rowdy then all of a sudden we were given a 10 minute count down, it wasn’t relaxing afternoon like I’d hoped woth my friend it was a rushed hour basically of picking beads and cramming them on and putting beads away (safe to say we went somewhere for lunch after to actually sit and chat) but to top it off the anklet was expensive to make and snapped after 1 month of wearing it and beads went everywhere (the string snapped not the clasp etc and it had perished completely and gone brittle, I have about 5/6 anklets I wear daily that I don’t take off and never had one snapped before)

I think it needs a restructure in there and more time and a better layout and more help to be honest and better plastic wire for the jewellery then it’d be great (but it’s not a workshop no one helps you in there with the session)

Just to add to this my friends bracelet has also snapped and broken! Also lasted just over a month really disappointed to be honest won’t be back

Both necklace and anklets are beautifully made and look so good. They came well packaged and delivery service was very good.

Just spent an hour choosing 3 bracelets - put them in my shopping cart only to find out that they don't ship to Denmark? Thanks for wasting my time !! Great job! You guys just stole an hour of my life.

Excellent products and service good quality and well packaged really happy customer 😊

I have purchased many items from Pineapple Island over the years since discovering them when I visited Cornwall and I absolutely love their jewellery, I wear them until their last day and always get complimented on the pieces

Customer service was excellent when dealing with a recently online order, very friendly and helpful, always a real pleasure
Thank you!

Beautiful products and excellent customer service!
A special thanks to be sent to Jemma for all her support from a customer services perspective.

I never normally write reviews but thought this was well deserved :)

Quick delivery, good communication and the jewellery is really lovely and well made, thanks

Beautifully made products.
Prompt delivery and fabulous customer service.
I was accidentally sent an anklet as part of my order when it should have been a bracelet.
Jemma replied to my email straight away, and the correct bracelet was swiftly despatched to me.
Thank you Pineapple Island, I shall certainly be ordering more from you.

Placed an order last week and it has arrived this morning
The bracelets I chose are such amazing quality, the hand written note a lovely personal touch

I also received a free gift of bracelet, anklet and necklace and these too are just lovely and comepletely complimented the items I had already chosen.

Will definitely order again

Thank You

I’ve brought a it of ankle bracelets from this brand. I’ve worn them daily (and playing rugby) for years. Some of them I haven’t changed for a year plus.

I got a new one and it unfortunately broke, while I was sat on the sofa! After a week of having it. I emailed and the customer service was excellent. I explained I’ve been ordering for years and this has never happened before. I got a replacement and a gift!

I love their products and I know it was just a one off error. It just happens. Great service and great products.

Thank you.

Fast, efficient service, the product looked the same on the website as it did in reality, fairly priced too......and just generally a lovely company. Thank you

Really good website with plenty of choice
my delivery was prompt and beautifully packaged with a hand written note inside
The bracelets I ordered are really lovely quite unusual and great for summer days
I will definitely be ordering more of the beautiful jewellet
Excellent thank you

Excellent just as described

Order regularly, really lovely quality jewellery,love this small business. Definitely will order again and again

The jewellery is so pretty! I bought some bracelets and a necklace and they sent me some lovely anklets as a free gift. The handwritten note was also a lovely touch💕Will definitely recommend to my friends!

Great product, great service

Such gorgeous handmade jewellery, I’ve bought a few items over the years and they are so beautiful and well made, and so reasonably priced! Service is always so friendly and always sent so quickly, thank you x

Leah is so helpful and the jewellery is great quality.
I had a little issue with delivery, it got lost in the post but Leah sorted everything incredibly quickly. Now my items have arrived I'm so happy.
Would really recommend to anyone who likes surfer/active jewellery. The ones that say they're waterproof really are. I've never had a problem with discolouration or fading on the metal jewellery. I wore my last t-bar necklace everyday for nearly 2-years with no issue and am only replacing because the one time I took it off I lost it! I still wear my mini hoops every day and they look as good as the first day I bought them and now I've added some of the herringbone jewellery to my collection to give me some variety and it feels just as good quality.

Always a lovely experience Quality goods Quick efficient service

Absolutely love my bracelets, lovely colours and quality