Pinksun Reviews 

288
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company, consistently sharing positive feedback about their purchases. Customers enthusiastically praise the exceptionally pure, high-quality ingredients, noting that the clean formulas contain absolutely no unnecessary additives, sweeteners, or artificial fillers. Consumers also highlight the wonderful versatility of the unflavoured options, mentioning how smoothly the fine powder mixes into various daily drinks and breakfast recipes. People frequently emphasize the incredible convenience of the very fast delivery service and reliable shipping options provided directly from the official website. Some reviewers were not happy with increasing prices over recent months or experienced occasional unresolved delivery and order complications.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptional purity and lack of... See more

Quality

Clients share positive opinions on quality, highlighting that the protein is exceptionally pure and free from... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting speedy free shipping,... See more

Order

Consumers find order experiences to be mixed, as many reviewers report quick delivery, fast dispatch, and... See more

Service

Customers consistently note positive experiences with service, finding the team very reliable, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered directly from the website with quick delivery. I've been using this organic whey protein for about a year and I have always been very happy with it. I used to order the chocolate one but I've... See more

Rated 5 out of 5 stars

Great protein without additives. I ma lactose intolerant and have no issues all taking the isolate, the taste is also delicious. For me there are no alternatives that I like more on the market.

Rated 5 out of 5 stars

It's hard to get any protein products without huge quantities of unnecessary additives/fillers. Pink Sun Organic Whey Protein contains 1 ingredient: organic whey protein. Add your own flavors if yo... See more

Rated 5 out of 5 stars

I've been taking Pink Sun whey protein for years, after trying so many different ones, and this is the best whey protein from grass-fed cows I've ever tried. It's unflavoured, which makes it so versat... See more


Company details

  1. Organic Food Store
  2. also in
  3. Sports Nutrition Store
  4. Vitamin and Supplements Store

Written by the company

At PINK SUN we believe that what you eat can make a big difference to how you feel and how well you get on in life. That's why we have gone to great lengths to source a premium range of certified organic and conventional nutritional wholefoods including grass fed hormone free whey protein powders, such as; organic certified, concentrate, isolate, caseins, goat & sheep whey, and multi vitamins spirulina & chlorella for you and your family's health and wellbeing.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

288 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(288)

69 reviews in the last 12 months

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Rated 5 out of 5 stars

I ordered directly from the company…

I ordered directly from the company website which was very easy to do.
Its easily dissolvable and has a nice creamy milky taste. I've had so many protein powders all of them sickly sweet and the ones that weren't just tasted plain wierd. This basically just taste like creamy milk. No long list of added ultra processed ingredients. So glad I found this, I won't be using any other protein powders.

November 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great protein without additives

Great protein without additives. I ma lactose intolerant and have no issues all taking the isolate, the taste is also delicious. For me there are no alternatives that I like more on the market.

October 29, 2026
Unprompted review
Rated 5 out of 5 stars

Pink Sun

Pink Sun is a great company to deal with. I was very impressed with their speedy delivery and the way in which the product was packaged. I will definitely use them again ..

November 5, 2026
Unprompted review
Rated 5 out of 5 stars

A protein product that is pure quality.

It's hard to get any protein products without huge quantities of unnecessary additives/fillers.
Pink Sun Organic Whey Protein contains 1 ingredient: organic whey protein. Add your own flavors if you want.
After some searching came across this brand, Pink Sun, which fitted the criteria we were looking for; one ingredient only. My husband is recovering from a bad skiing collision, hit from behind by a kamikaze 15 year old, which has taken a long time to recover from. Along with physio and good diet including this whey protein he is getting back into top form. I recommend this product wholeheartedly for its purity and how good it has been in his recovery.

October 28, 2026
Unprompted review
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Rated 5 out of 5 stars

Best whey protein from grass-fed cows I've ever tried

I've been taking Pink Sun whey protein for years, after trying so many different ones, and this is the best whey protein from grass-fed cows I've ever tried. It's unflavoured, which makes it so versatile. I highly recommend it if you are looking for a premium-quality product. The delivery service was also incredibly fast. Thanks so much for all the care you put into your products!

October 29, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional. Very difficult to find a similar one

This is an exceptional product.
Very hard today to get such a high concentration of protein (above 90% for the isolate) and a clear and explicit ingredients list in the label as with this product (no obscure -protein blend- listed anywhere).

As a consumer, I see that some products listed as isolate, arebbarely 80% protein. Technically, you don't know how much of that is cheap casein or whatever else.

Uk laws are actually a bit more -consumer oriented- than in other countries. That's my guess. Because these guys are very clear in all their products about what's in the package.

Do a little research, so you can compare and cut through the noise.

I haven't had a single issue with this product and have been taking the isolate for nearly 2 years

October 15, 2026
Unprompted review
Rated 5 out of 5 stars

Whey is up for yourself!!

Hello pink sun,
I just thought I'd tell you how much I adore your clean and fresh whey isolate.
I've tasted many protein powders, but yours is on another level. I think yours had the consistency of fluffy airy marshmallow clouds. And I really can't get enough of it😁.
I actually turned to the internet to tell me why yours stood out from the world of fake "pure" powders.
I was shocked to find out that other proteins and whys get sprayed with chemicals and fillers to bulk it out. And also high heat manufacturing that spoil the milk structure of the proteins.
Your attention and care and respect to treating the milk with cooler temperatures and not adding any harsh chemicals to your product is admirable.
This is the reason why your whey powder is like finding the biggest jewel in a beach full of sand!!
Don't let a big company ever buy you out...... because nothing compares to what you do now!!
Thank you so much. X

October 5, 2026
Unprompted review
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Rated 1 out of 5 stars

EXPENSIVE

Enjoyed this protein it wasn't amazing but wasn't full of rubbish. They've now increased the price and with delivery is £46!! It has become another stupidly overly priced con like the rest of the overpriced proteins out there. Its not worth that price at all.

October 3, 2026
Unprompted review
Pinksun logo

Reply from Pinksun

Thank you for seeking out this platform to post your message and we appreciate that prices have unfortunately continued to increase at an unprecedented rate. As raw materials are currently scarce and in very low supply the cost to manufacture the products has increased at a rate beyond our control. PINK SUN have chosen not to lower the quality of their whey protein products by blending with lower quality proteins or by decreasing product sizes and unfortunately this means that sales prices have had to increase along with the dramatic rise in the cost of ingredients. We trust you will find a supplier better suited to meet your requirements at this time. For those who do not wish to compromise on quality we appreciate your ongoing support and the positive feedback that continues to be received :-)

Rated 1 out of 5 stars

Extremely disappointing experience with Pink Sun – no resolution and very poor customer service

I strongly advise prospective buyers to proceed with caution and be aware of these potential customer service and compliance issues before placing an order see below.

I am extremely disappointed and angry about the way Pink Sun has handled my order and the complete lack of customer care I have experienced.
I purchased a protein powder shake from Pink Sun on 10 September, which was due to be delivered on 12 September. Royal Mail delivered the parcel to the wrong address. I contacted Pink Sun immediately and provided evidence showing that the parcel had not been delivered to me.
Instead of taking responsibility for resolving the situation, I was told that I had to wait for Royal Mail to open an investigation, which could take up to 10 days. I made it very clear that I did not accept this as a reasonable solution. I had already provided evidence that the parcel had been delivered to the wrong address, and I requested either a replacement or a full refund.Under UK consumer law (Consumer Rights Act 2015), the seller is legally responsible for the goods until they are delivered to the customer,
What made the situation even worse was Pink Sun's attitude towards me as a customer. Rather than trying to resolve the problem, I was told that if I was not happy, I should refer to their Terms & Conditions.
That response says a lot about the level of customer service I received. It felt as though Pink Sun was more concerned about protecting themselves and hiding behind their Terms & Conditions than actually helping a customer who had paid for an item and had not received it.
It honestly feels like a bag of protein powder is worth more to Pink Sun than a loyal customer.
I did not cause the delivery problem. I contacted them promptly, provided evidence and gave them every opportunity to resolve the matter reasonably. Instead, my concerns were dismissed and my emails eventually stopped receiving meaningful responses.
As a result, I contact Citizens Advice Costumer Service to report the matter to Trading Standards and raised a chargeback with my credit card provider. I informed Pink Sun of these actions before proceeding. They just didn't care.
What should have been a straightforward customer service issue has become an extremely frustrating experience. I paid for a product that I did not receive, provided evidence of the incorrect delivery, asked for a replacement or refund, and yet the matter remains unresolved.
To Pink Sun: I do not need a generic response to this review telling me to contact customer service or referring me back to your Terms & Conditions. You have already had every opportunity to resolve my issue and have failed to do so.
What I wanted was simple: either receive the product I paid for or receive my money back. Instead, I have been left feeling completely disregarded as a customer.
This has been one of the most disappointing customer service experiences I have had in a very long time. I would strongly advise potential customers to think carefully about how they may be treated if something goes wrong with their order.

September 12, 2026
Unprompted review
Pinksun logo

Reply from Pinksun

It was very unfortunate that Parcelforce mis-delivered the Buyer’s order. Both the courier and ourselves sincerely apologise to the Buyer that the order was not delivered as quickly as we would have hoped and for the inconvenience and extreme anger this has caused. An investigation with the courier was opened as soon as we were made aware, on the first working day possible, Monday 14th September. There was no GPS information available and contrary to the Buyer’s express expectations, an investigation was necessary and due to the high levels of fraud experienced by online Sellers it is a standard requirement. It is permissible for couriers to leave parcels with neighbours when the recipient is not available, and the business supports this for convenience of the customer. The courier responded to confirm that the order had been mis-delivered to a neighbouring street and that they would collect and redeliver it to the correct address. A time frame could not be provided; however, it was not expected to be more than 2 working days. The intention was to resolve the error quickly, within the delivery aim, with the boxed, unopened order delivered to the correct recipient.

The order was collected and delivered to the Buyer’s address on Monday 21st of September, however, the condition was not acceptable. The Buyer advised he did not want the delivered item which was understandable in the situation and a return was initiated for a refund instead.

The delivery aim agreed to at time of order according to purchase terms and conditions was 3-5 working days from collection, not including weekends, not guaranteed. The order was collected Thursday 10th of September, and to meet this aim delivery should have been by Thursday 17th September. The aim was not met by 2 working days. The order was also delivered in unacceptable condition. This was not the standard of delivery service usually provided, and we sincerely apologise to the Buyer again in this regard. Communication and the resolution process with Parcelforce was much slower than expected and the Manager of the depot advised that they reached out to apologise to the Buyer as well.

Despite best endeavours on occasion a carrier service may be delayed due to reasons beyond our control. Patience is required and appreciated in this event. We are thankful to our many lovely and supportive customers who are a pleasure to deal with and who not only share gratitude when an issue is resolved, but also when an order is delivered on time and as expected. Warehouse staff work to pack orders daily to hand to carriers as soon as possible and often exceed expectations. We are also very thankful to these lovely people who help support a fast despatch process.

Rated 5 out of 5 stars

No Bloating for me

No Bloating for me, I use a scoop first thing in the morning before gym mixed with outs and banana and midday snack I add coffee, and any fruits laying around.

Great product for that extra protein and I have the unsweetened flavour, I sometimes mix maple syrup, specially with the coffee mix.

September 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Great product, mixes easily and completely. No unnecessary additives.

Have the flavour neutral whey protein product, and it is tasteless. It mixes easily and completely with milk. I had my own flavours depending on mood.
Delivery was well orchestrated, comms were good and product arrived within the specified window.
Bottom line, I'll be placing a follow up order. Key point for me is no unnecessary additives and this is what makes me choose Pinksun.Recommended.

September 15, 2026
Unprompted review
Rated 5 out of 5 stars

5* service

5* service. Quick shipping, quality product, good price. I bought the whey concentrate unflavoured and its so nice and creamy. Ill be certainly buying some more

September 2, 2026
Unprompted review
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Rated 2 out of 5 stars

massive increase in price over…

massive increase in price over the last 6 months. In February I was able to buy at about £25 a pack of protein powder now it's £33...something to do with delivery prices... yes free delivery but now a rip off price

September 1, 2026
Unprompted review
Pinksun logo

Reply from Pinksun

Thank you for seeking out this platform to post your message and we appreciate that prices have unfortunately continued to increase at an unprecedented rate. As raw materials are currently scarce and in very low supply the cost to manufacture the products has increased at a rate beyond our control. PINK SUN have chosen not to lower the quality of their whey protein products by blending with lower quality proteins or by decreasing product sizes and unfortunately this means that sales prices have had to increase along with the dramatic rise in the cost of ingredients. We trust you will find a supplier better suited to meet your requirements at this time. For those who do not wish to compromise on quality we appreciate your ongoing support and the positive feedback that continues to be received :-)

Rated 5 out of 5 stars

Brilliant product

Brilliant product, i feel sick and have a bad stomach using regular whey proteins but since using this goat milk and sheep milk whey protein have not had these issues at all. It also tastes great, i add it to goats milk with a little cacao powder.

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with this product

Very happy with this product, it has much better keeping qualities and uses much less packaging than fresh goats' milk. I scoop the powder directly into my breakfast muesli and just add water - it mixes easily ☺️

August 24, 2026
Unprompted review

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