Pinnacle Reviews 

549
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Oliver at pinnacle provided exceptional service and knowledge the whole way through the process and made it very straight forward. Communication was spot on and couldn’t fault anything. Will absolutel... See more

Rated 5 out of 5 stars

Oliver Hughes provided such a fantastic service - so knowledgeable and willing to look at all options. He also pulled things together like a machine to get an application in before a change in interes... See more

Rated 5 out of 5 stars

Oliver is a great mortgage provider who helped me throughout the process of buying my first home. He answered any queries i had and very grateful to have been recommended to him by a family member. Th... See more

Rated 5 out of 5 stars

Oliver Hughes (and his team) at Pinnacle Finance were superb, I can't recommend him highly enough. He was professional, knowledgeable and responded quickly every time I needed a call about my mortgage... See more

Company details

  1. Mortgage Broker

Written by the company

An industry leading mortgage broker offering a wide range of options, coupled with excellent customer service. We aim to work with you to achieve your mortgage goals by providing a professional service, tailored to your specific circumstances and needs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

549 reviews

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4.6

All reviews

(549)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Oliver Hughes provided such a fantastic…

Oliver Hughes provided such a fantastic service - so knowledgeable and willing to look at all options. He also pulled things together like a machine to get an application in before a change in interest rate. He made a relatively unusual set of circumstances stress free and seamless. Would highly recommend.

November 2, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Oliver is a great mortgage provider who helped me throughout the process of buying my first home. He answered any queries i had and very grateful to have been recommended to him by a family member. Thank you so much!

October 22, 2026
Unprompted review
Rated 5 out of 5 stars

Choose Oliver as your broker!

Oliver was excellent from start to finish. Our purchase became considerably more complicated when our own sale fell through and we had to restructure the financing, and then Santander’s valuation came in £50,000 below the agreed purchase price at a very late stage.

Oliver was calm, responsive and pragmatic throughout. He explained the implications clearly, secured the revised Santander mortgage quickly, and stayed close to the case while we worked with the estate agent and chain to renegotiate the purchase price. At a point where the transaction could very easily have fallen apart, it felt like he was genuinely invested in finding a way through rather than simply processing an application.

Communication was excellent and I always knew where we stood. We ultimately completed successfully, and I’m very grateful for the support Oliver provided during what was a fairly stressful process.

I would have no hesitation recommending Oliver and Pinnacle Finance. He's a superstar, end your search for a broker here!!

October 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Top Notch for All Your Mortgage Needs

This is my second time using this company to assist me with my mortgage needs. Just like the first time, I received a first class service. They are so professional and really on the ball. I am shocking at replying to emails etc but they still kept actively trying to get me the best deal and sending me messages to keep things moving. I am very happy with everything and will keep going back to them when needed. Highly recommended.

October 7, 2026
Unprompted review
Rated 5 out of 5 stars

We HIGHLY recommend!

Oliver and the team at Pinnacle have been exceptional in helping us secure a mortgage. Prompt and clear communication, excellent advice and great service all round!

October 8, 2026
Unprompted review
Rated 1 out of 5 stars

We were transferred to them by SJP

We were transferred to them by SJP, what a farcical company. On introduction they varied how they spelt my name, a lack of attention to detail. From them and SJP I have received so much misinformation, verging on the threatening. Like having to pay tax on the ISA, are capital gains on 25 year of investment. They have not responded to my last communication but keep sending me irrelevant emails, despite having been instructed to stop

October 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service from the start to the end .Very responsive explaining my options. Highly recommend.

July 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Oliver Hughes BEST Mortgage Broker ever

I cannot recommend Oliver Hughes at Pinnacle, The Mortgage Specialists highly enough.
Before finding Oliver, I had already worked with two other mortgage brokers and neither came close to providing the level of service, commitment and professionalism that Oliver did.
From the very beginning, Oliver was knowledgeable, responsive and proactive. He was always available to answer questions, explain things clearly and keep me updated, giving me complete confidence that everything was progressing as it should.
What impressed me most was the level of service I received throughout. I never felt like just another client. Oliver was always approachable, patient and willing to help, no matter how busy he was. Nothing was ever too much trouble.
His expertise, dedication and attention to detail were invaluable throughout my remortgage and transfer of equity. He consistently went above and beyond, kept matters moving forward and was a genuine pleasure to deal with from start to finish.
My Nationwide remortgage and transfer of equity have now completed successfully, and I am extremely grateful for everything Oliver did to help make that happen.
I was so impressed with Oliver's service that I fully intend to use him again for my future buy-to-let remortgages. After working with other brokers previously, there is no higher recommendation I can give.
Thank you, Oliver. Your professionalism, commitment and support set you apart, and I would not hesitate to recommend you and Pinnacle, The Mortgage Specialists to anyone looking for an outstanding mortgage broker.
⭐⭐⭐⭐⭐

September 25, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Smooth service, responsive and always battling to get us the best deal possible. Appreciate the professional service.

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

Great

Great! These guys helped us get a mortgage when literally no one else could, we just renewed with them and are still very happy with the service

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing! So glad to have found them

We had a great experience working with Oliver at Pinnacle. He was friendly, professional and always quick to respond to any questions we had. He made the whole mortgage process feel much less stressful and was incredibly helpful throughout, even when we had some issues with our estate agent he helped out and it was very appreciated. We’d definitely recommend Oliver and Pinnacle to anyone looking for a mortgage broker.

August 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Daniel and Holly at Pinnacle Finance…

Daniel and Holly at Pinnacle Finance have supported us with our mortgage for several years, and we’ve always found them incredibly helpful and quick to respond. They’re great at keeping in touch by phone or email, and I’m very happy to recommend them.

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant working with Oliver as a first time buyer

It has been an absolute pleasure working with Oliver on buying my first property! Being a first time buyer is quite a daunting experience in itself so having someone as reassuring, prompt and supportive as Oliver made a true difference. He is always super responsive, replying to questions within minutes clearly knows the space insider out. I can't recommend him and the team at Pinnacle Finance enough.

August 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Great service through mortgage setup

Great service throughout the setup of our new house mortgage. The paperwork and Agreement in Principle was arranged very quickly, allowing us to concentrate on other areas of the move, while not stressing about the money side of things.
I have payslips in foreign currency and was guided through the whole process which was particularly easy.

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Oliver Hughes (and his team) at…

Oliver Hughes (and his team) at Pinnacle Finance were superb, I can't recommend him highly enough. He was professional, knowledgeable and responded quickly every time I needed a call about my mortgage set application or sent him a question by email. I also had complete confidence trust that he was searching out the best deal for me. A definite 5 stars!

March 2, 2026
Unprompted review

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