Placefirst Reviews 

I have lived in Deansgate gardens Bolton for 6months now and it’s been my best experience Jonny has been absolutely fantastic helpful and right on top of supporting the residents in real time with any questions it’s an amazing place to live

Jonny always goes above and beyond for everyone who lives here. He is always friendly, helpful and spreading cheer. We can go to him with any issues and know that they will be resolved in his hands. Even if you’re having a terrible day you can count on Jonny to bring a smile to your face. - Chloe & Connor

Love living at the Welsh Streets. Mark is great and has always been helpful to me and my partner. Him and Darren are always there to help if we have any issues. Our street is always looking nice. Keep going Placefirst

I loved my time in the UK and I'd 100% recommend Placefirst and Mark Madden. From the first viewing till the day I left everything was handed perfectly. Mark always wanted to help, was very kind and professional. Thank you.

We have lived in Deansgate Gardens for just over a year, and honestly, it has been the best experience I've ever had in a flat!

Everything is clean and tidy, and the staff is AMAZING!!
They are always in for a chat, and if you need something, they are THERE. No matter what day or time.

If we ever move back to the UK, I will 100% go back!

I would like to express my sincere appreciation for my housing manager Mohammed, who has consistently demonstrated professionalism, kindness, and genuine care.

He is always quick to respond to complaints and concerns, taking the time to listen, understand the situation, and provide the necessary support. What stands out most is his attention to detail and the thoughtful way he communicates. He approaches every matter with patience, empathy, and a genuine willingness to help.

It is reassuring to have a housing manager who not only takes his responsibilities seriously but also makes tenants feel heard, respected, and valued.

His dedication and excellent customer service deserve recognition. My husband and i are truly grateful for his continued support and we would highly commend him for the outstanding work he does.

We have completed one year in this apartment and absolutely love our stay!

Security was my main concern, and we have always felt safe and comfortable here. The team is incredibly supportive, whether it’s handling maintenance queries or even watering my plants when I’m away. A special mention to Jonathan, who genuinely deserves five stars for his outstanding support.

We look forward to staying here for many more years. Thank you Team Placefirst for making this place feel like home!

I have lived at Deansgate Gardens for nearly a year and Jonny is fantastic. He is so accommodating and has really made our process of moving really easy. He is great and an asset to the team.

We had a great experience with Welsh Streets throughout our tenancy. Maintenance was always dealt with quickly and efficiently, and Mark was particularly excellent. Thank you for the fantastic service!

I have recently moved into the Elevate building and received a warm welcome from Sarah, the building manager, whose friendly and helpful approach has made the whole move-in and induction process smooth and stress-free.

Had a really great experience living at Scholars View (Easington Lane). Having moved here from another country, application process was very straightforward and easy.

Property is great and modern. Dave, the property manager, has been brilliant throughout. Whenever I've had an issue, he's always been quick to sort it out.He's a genuinely great guy, always approachable. Never had any complaints during my time here.

Would definitely recommend Scholars View to anyone looking to rent in the area!

I lived in Elevate, Manchester for 3 years and it has been a wonderful place to call home for that time. Sarah, the property manager, was wonderful and very helpful whenever I needed anything and made my 3 years as smooth as can be. I would recommend anyone to stay here if they were looking for a flat in Manchester.

I lived with my family at Scholars View by Placefirst for 2.5 years, and we really enjoyed our time there. It was a lovely place to live, conveniently close to the primary school and with direct bus connections to Washington and Newcastle. The house had everything we needed, and maintenance was never a concern. Whenever we needed support, Placefirst arranged it quickly.
A special thank-you to Dave, the Scholars View manager, who was always available to offer advice and help with any questions about the house. One winter weekend, when the boiler stopped working, Dave arranged for it to be serviced that very same day, helping our family stay warm and comfortable. Thank you, Dave and Placefirst!

From start to finish with Place first the whole process was so smooth they make everything so much easier and they explain everything in a good way. Every person I spoke to there specially Katie I had so many questions and everything was answered which put my mind at ease. Everything they described about the property was spot on the home is perfect brand new and all fully furnished which saved me a lot of money. The person also who shows you around the place when you move in (Jonny) top friendly guy showed me the whole place from top to bottom and answered any questions I had.

We loved living at Lunts Heath. I'm extremely grateful for Mark and Darren. The professionalism they showed from start to finish was outstanding. They never seem to stop but always have time to chat and are always smiling. My family had an amazing time. I just wanted to say thank you.

Excellent service from Holly

I spoke with Holly today and she was outstanding. She is fully versed in how Placefirst works and has a deep understanding of the whole process, which made the conversation easy and productive from start to finish.

We discussed the application process in detail. As it stands, it only considers income from employment or self-employment, and doesn't take account of monthly income from bonds, dividends or benefits. That means applicants with a perfectly reliable income from other sources can be turned away. Holly understood the point immediately, was completely on the ball, and has passed the feedback on to raise at her next meeting.

Although Placefirst couldn't help me on this occasion, Holly could not have handled it better. She was knowledgeable, straightforward and genuinely interested in improving things rather than just closing the call. Credit to her, and I hope the affordability criteria are reviewed as a result.

Having recently moved out of a property at Scholars View I can say that Placefirst have been a joy to rent off for the past 18 months. Property was in great condition and a good location for commuting. Anything we needed was handled promptly and professionally by our resident services manager Dave. Would rent again from Placefirst due to the great service provided from Dave and the rest of the team.

Holly Jackson from Lettings Department in Placefirst has been absolutely wonderful. After two very difficult experiences with previous rental properties, I was feeling quite anxious about rentals. Holly treated me with exceptional patience, professionalism. She took so much time to explain every detail, answer all my questions and make sure I felt comfortable and reassured. Her kindness and understanding of my situation meant a great deal to me, and I wanted to ensure that her wonderful support was recognised. She is a real credit to Placefirst.

Professional service from start to finish

Holly has been absolutely fantastic she has helped me superbly she has explained the process of renting as I have never rented before, also helped me to break down the payments and arranged viewing as soon as she could, she has been very friendly and also supportive in my situation and experience of trying to find the perfect home