Planet of the Vapes Reviews 

25,165
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 4,715 reviews, reviewers overwhelmingly had a great experience with this company. People often point out that the products are exceptionally well-built, highly functional, and enhance their daily vaping routine significantly. Buyers consistently share that the customer service team is exceptionally supportive, providing quick assistance whenever questions or issues arise. However, some customers clearly mentioned occasional shipping delays, lost packages, and problems receiving timely tracking updates. A few other people also felt strongly that the website ordering process and identity verification steps were overly complicated. Some reviewers additionally noted minor communication challenges, such as difficulties reaching staff by phone or getting email replies.

What people talk about most

Product

Consumers find product to be positive, highlighting how easy the devices are to use and praising the smooth... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting patient, helpful, and... See more

Quality

Reviewers mention positive feedback about quality, noting that the items are durable, excellent, and feature... See more

Delivery service

People report positive experiences with delivery service, noting that purchases arrive in a timely manner... See more

Order

Customers expressed great satisfaction regarding their order experiences, highlighting that items arrived... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been a regular customer since 2024, when I purchased my first lobo. Life changing experience for me. Since then I have purchased many different accessories, a tiny might Purple Heart and a ve... See more

Rated 5 out of 5 stars

They had exactly what I was looking for and also had informative videos and directions for their products which was nice since I couldn't scource it at a local shop. After several weeks of use daily... See more

Rated 5 out of 5 stars

I bought a “budget” vape about 10 years ago that I was never really satisfied with. The Lobo is what I expected from that purchase. It produces large vapor clouds on demand, and it really enhances the... See more

Rated 5 out of 5 stars

POTV is the best. I am a long time customer, great deals, great service, and terrific information about products and accessories. I have purchased POTV-1(s), Plenty, Veazy, Argo, Solo1, Arizer Tower,... See more


Company details

  1. Vaporizer Store
  2. also in
  3. Tobacco Shop

Information provided by various external sources

Planet of the Vapes has been selling online since 2008 with a focus on providing only quality vaporizers and grinders to our customers. We don’t sell every vaporizer on the market. We only sell the vaporizers that we believe in and use ourselves. Every vaporizer we sell is backed by the full manufacturer’s warranty.

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

25K reviews

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4.7

All reviews

(25,165)

4,616 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great seller

Great seller, fast shipping, items packaged well and came as described! Everything works great! Thank you!

September 28, 2026
Rated 5 out of 5 stars

The company provides education on their…

The company provides education on their vape products for beginners. They also have accessories for all of the vapes to be able to enjoy your sittings in the best way possible. We will purchase from them again and suggest friends give them a try too.

September 28, 2026
Rated 5 out of 5 stars

Solid tool

I've made several purchases from POTV every time great customer service when I needed it. Starry I use as my travels take me It's a great vape if you learn it's ways!From small long pulls to short intermediate tokens you'll be surprised how versatile this product is.

September 28, 2026
Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. Had an issue with the shipping, they looked into it right away, offered a workable solution, and had the new product over to me asap.

September 28, 2026
Rated 5 out of 5 stars

Potv lobo is good

Got the potv lobo and dosing capsules and it works really well. The only thing that didn’t work well was the capsule caddy because the screws got stripped, but I am being sent another one. Very good customer service

September 17, 2026
Rated 5 out of 5 stars

Can't believe I didn't go to a…

Can't believe I didn't go to a vaporizer a number of years ago the Lobo and dosing capsules I got are great. And the whole process was perfect with potv. From researching things on their site to answering questions and getting responses quickly. And I received it in a short period of time.

September 28, 2026
Rated 5 out of 5 stars

May the Vibes be with You, too! Great vape!

Excellent POV products! The One is a great first convectional vaporizer starter kit: small but solid, discreet, easy to operate device. In addition to the accessories it comes with for a very reasonably affordable price point, it has many compatible accessories you can add or upgrade to. End to end, good experience so far as a first time costumer, from online ordering, delivery on time, and receiving all items in the starter kit--product is as displayed on website. Can see that I will get some miles with this device before doing upgrades later. May the Vibes be with You, too!👍🏼

September 27, 2026
Rated 5 out of 5 stars

Lobo all the way!!

I have the Venty and it’s nice and I use it but my fav is the Lobo. I ordered one for myself some time ago, have given 3 as gifts and just ordered 2 more! I love this Lobo!

September 27, 2026

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