Plexaderm is great when first applied, but doesn't hold up long enough to get through the day or the night. I have used both Plexaderm and Westmore Beauty - 60 Second Eye Effects and hands down the We... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
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The company is responsive and orders handled with professional care and quick shipping. While I love the immediate tightening results I generally only get 3 - 4 hours max before the product is cra... See more
Company replied
I have been using plexaderm since its inception. I loved it. However lately I’ve been having problems. Upon questioning the company they said that they haven’t changed the ingredients. My daughter... See more
Company replied
I have serious bags under my eyes & this is the first product that removes them within minutes. My only complaint is within half an hour or so i feel the tightening & it isn't uncomfortable but almos... See more
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Company details
Written by the company
Plexaderm® Skincare began simply with a desire to create products that truly work. From concept to commercial, everything we develop starts with one goal….to deliver REAL RESULTS supported by the latest in scientific and clinical research. Our products are designed to improve the most difficult signs of aging, from instantly reducing the look of wrinkles around the eyes to smoothing the appearance of crepey skin on the delicate neck and chest area. Every Plexaderm Skincare product uses science-backed and time-tested ingredients that provide results you can count on. Product safety is as important to us as product efficacy. Every Plexaderm product goes through a series of industry standard tests and processes to ensure safety, stability, and quality.
Contact info
777 Yamato Rd, 33431, Boca Raton, United States
- (800) 681-0366
- customercare@plexaderm.com
- www.plexaderm.com
3.2
Average
733 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 48 hours
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Plexaderm Results White Residue
Looks like plastic under the eye with white streaks of resdue around the eyes... Not recommended at All.. I would submit a photos but it doesn't give me that option.. Update:: I call plexaderm customer service and nothing else can be done.... So basically I just want to say this product is ""Not""This One Is For Real...
November 10, 2026
Unprompted review
Reply from Plexaderm®
Thank you for sharing your feedback. We're sorry to hear you experienced white residue and an unwanted appearance when using Plexaderm. We understand how frustrating that can be!
To help minimize white residue, we recommend applying a very small amount of product to clean, dry skin. Be sure to use a thin, even layer, gently smooth it into place, and avoid applying other skincare products or makeup over it until Plexaderm has completely dried. Try to avoid facial expressions or movement in the treated area while the product sets.
We'd love the opportunity to help troubleshoot and improve your experience. Please give our customer service team a call at 1-800-681-0366 so we can assist you further.
Thank you for giving Plexaderm a try!
Long term user of Plexaderm
I have used plexaderm since its inception. I received a pump bottle of the plexaderm as a gift last year. When I tried to use it, the pump did not work. I called customer service for a replacement and they shrugged me off. I even offered to send the bottle back to them but they said without a receipt they could not help me. Very disappointed in this company.
May 1, 2026
Unprompted review
Reply from Plexaderm®
Thank you for being a longtime Plexaderm customer. We're sorry to hear about your disappointing experience. Since the product was received as a gift, it's possible it was purchased through an unauthorized seller or was not an authentic Plexaderm product, which may have affected our ability to offer a replacement without proof of purchase. However, we'd appreciate the opportunity to look into this further and better understand what happened. Please give us a call at 800-681-0366 so we can review your concerns and assist you. We truly value your loyalty and hope to have the opportunity to restore your confidence in us.
Well what I experience is that there…
Well what I experience is that there was a dark flim under my eyes as I used it as directed. The puffiness went away temporarily like few minutes with dark film still under my eyes.
October 20, 2026
Unprompted review
Reply from Plexaderm®
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. Results can last up to 10 hours, and the application process is key to achieving the best results. We'd love the opportunity to walk you through the proper application technique and address your concerns regarding the dark film under your eyes. Please give us a call at 800-681-0366 so we can better assist you. We appreciate your feedback and look forward to speaking with you!
Too drying
I bought Plexaderm and applied it per directions. It is very drying and they don't tell you that you shouldn't apply makeup over it. Plus, it is not for anyone with sensitive skin or undereyes. There are so many other products like this that don't cause the drying and burning effect.
October 10, 2026
Unprompted review
Reply from Plexaderm®
Thank you for sharing your feedback. We’re sorry to hear that you experienced dryness and sensitivity while using Plexaderm. Plexaderm can be used with makeup, and we recommend using water-based makeup products for the best results. However, if you experience sensitivity, please discontinue use and give our customer service team a call at 1-800-681-0366 so we can assist you. We appreciate you bringing your concerns to our attention and would welcome the opportunity to help.
Don't waste your money (over $60)
Don't waste your money (over $60)
It's very temporary and there are several companies that make a similar version, like No.7. I'm so sick of the commercials and hype. It really is a scam.
October 27, 2026
Unprompted review
Reply from Plexaderm®
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We understand your concerns and would appreciate the opportunity to help. Please give us a call at 1-800-681-0366 so our team can assist you and address your concerns. We value your feedback and look forward to speaking with you!
Hello David Cohon
Hello David Cohon, Your products seem to work very well. I am a customer since 2018.. One thing I wish they would do, is recognize my account, and how I purchase.. they always do a sales pitch to increase the sales, which is good business, but i only order what I want at the time. Just to save time and keep going with the purchase would be nice. Your telephone line receptionists are very courteous and kind.. Keep up the good work on your end with the Products. Kevin Andresen
October 9, 2026
Unprompted review
Reply from Plexaderm®
Thank you for being a loyal Plexaderm customer since 2018! We’re so happy to hear that you’re pleased with our products and that our customer service representatives have made your experience a positive one. We also appreciate your honest feedback about the ordering process and understand how valuable your time is. We’ll be sure to share your suggestion with our team as we continue looking for ways to improve your experience. Thank you for your continued trust and support!
makes under eyes look youthful.
I have been using Plexaderm for almost 5 yrs. The best thing that has ever been invented. so happy to use. My husband uses it too. People cannot tell i have it on. The only thing is sometimes if you put too much on it looks a little brown, so i make sure i put a light amount. We love it and keep it coming and thank you.
November 8, 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for being part of the Plexaderm family for nearly 5 years! We love hearing that both you and your husband enjoy using Plexaderm! We appreciate you sharing your helpful tip about applying a light amount, as a little practice can help you find the application that works best for you. Thank you for your continued support and for making Plexaderm part of your routine!
My cousin suggested I try Plexaderm for…
My cousin suggested I try Plexaderm for the bags under my eyes. I have been a loyal customer for over 3 years. I am 74 years old and look in my 60's when I apply the cream. Highly recommend this product.
October 22, 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your wonderful review and for being a loyal Plexaderm customer for over 3 years! We’re delighted that your cousin introduced you to Plexaderm and that you’re loving the results. Your recommendation means so much to us, and we’re thrilled Plexaderm helps you feel confident and look your best!
I have been using Plexaderm for manifesting
I have been using Plexaderm for many years. I have even sent to my cousin in Ireland and my sister in England because the profits do good. I am 71 years old and very active and have a big social life.i travel a lot so my go to for the events I attend is always Plexaderm. Customer service is excellent I have dealt directly with representatives on a number of occasions. I can honestly say I recommend Plexaderm 100%.
October 22, 2026
Unprompted review
Reply from Plexaderm®
Thank you so much for your incredible loyalty and for recommending Plexaderm to your family! We love hearing that Plexaderm is your go-to for special events and travels. It’s wonderful to hear that you’ve had such positive experiences with our customer service team, too. Your kind words and continued support mean the world to us. Here’s to many more years of feeling confident and enjoying life to the fullest!
This under eye serum is life changing
This under eye serum is life changing
...love it. Thanks 😊
October 22, 2026
Unprompted review
Reply from Plexaderm®
Thank you so much for your sweet review! We’re glad to hear how much you love Plexaderm. Your support means the world to us, and we’re so happy to be part of your skincare routine!
The product works
The product works, period. It only works for some 6-8 hours, but it does work, and works well. THANK YOU, Plexaderm, much appreciated! Now - make a product that lasts ALL DAY, please!!
November 22, 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your wonderful feedback! We’re thrilled to hear that Plexaderm works well for you and that you’re happy with the results. We appreciate your suggestion for an all-day solution and will be sure to share your feedback with our team. Thank you for being part of the Plexaderm family!
I have serious bags under my eyes &…
I have serious bags under my eyes & this is the first product that removes them within minutes. My only complaint is within half an hour or so i feel the tightening & it isn't uncomfortable but almost. I've tried using less & spreading ir over a wider area but that sense of serious tightening remains. I do like the fact my bags disappear though!
October 22, 2026
Unprompted review
Reply from Plexaderm®
Thank you for sharing your experience! We’re happy to hear that Plexaderm helps reduce the appearance of your under-eye bags. Practice and a little trial and error can help you find the application technique that works best for you. We’d love to help you get the most out of your Plexaderm experience! Please give us a call at 1-800-681-0366, and our team will be happy to assist you.
Plexaderm honestly works!
I have used Plexaderm for several months. I literally am amazed. It is fabulous!!
November 17, 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your review! We’re thrilled to hear how much you’re loving Plexaderm and that it has exceeded your expectations. Your enthusiasm means so much to us, and we’re grateful to have you as part of the Plexaderm family!
I absolutely love Plexiderm
I absolutely love Plexiderm. I've been using it for over 10 years + and wouldn't stop. I definitely works for those stubborn age lines and bags under the eyes.
October 22, 2026
Unprompted review
Reply from Plexaderm®
Thank you so much for being a loyal Plexaderm customer for over 10 years! We’re thrilled to hear how much you love the results and that Plexaderm has been a part of your beauty routine for so long. Your continued support means the world to us!
Zero stars if I could
Zero stars if I could. I was so excited to try this and my mom bought me some for my birthday. I’m in my 40s but could easily pass for my 30s my feet and forehead headlines are not deep at all. This stuff did absolutely nothing! It’s a joke and I am so disappointed and now the company wants my mother to pay for return shipping. Shame on you! No more excuses about how the company started what you’re trying to do. This is nothing but a scam to get people’s money. Do you see any negative reviews on the Plex website no, you don’t and that’s because they control what’s posted.
October 14, 2026
Unprompted review
Reply from Plexaderm®
We’re truly sorry to hear how disappointed you are with your experience, especially since this was a birthday gift from your mother. We understand how frustrating it is to try a product with high hopes and feel that it didn’t deliver the results you expected. We also apologize for the frustration surrounding the return shipping costs. We value honest customer feedback and take your concerns seriously. Please contact our customer service team so we can review your situation and discuss how we may be able to help. Thank you for sharing your experience.
Reply from Plexaderm®
We’re sorry to hear that you didn’t get the results you expected. We understand how disappointing this can be and appreciate you sharing your feedback. We take customer concerns seriously and would welcome the opportunity to learn more about your experience and see how we can help. Please contact our customer service team for further assistance.
This stuff does not work
This stuff does not work. Tried it years ago and I sent it back. Now they advertise as improved. Ordered and same no results. Save your money and time it doesn’t work. Website shows you all these testimonials but I was unable to leave a review.
April 24, 2026
Unprompted review
Reply from Plexaderm®
We’re sorry to hear that you were disappointed with your experience, especially after giving our product a second chance. We understand how frustrating it is to spend your money and not see the results you expected. We appreciate your honest feedback and apologize for the difficulty you experienced trying to leave a review on our website. We take customer feedback seriously and would appreciate the opportunity to learn more about your experience and see how we can help. Please contact our customer support team so we can look into this further.
Did work for me and 3 other people…
Didn't work for me and 3 other people there is no truth concerning you false commercials except fine print , results may vary. !!! What a joke your product is a SKAM !!!
October 17, 2026
Unprompted review
Reply from Plexaderm®
Hi Sam,
We’re sorry to hear that you and others did not get the results you expected. We take your feedback seriously and would appreciate the opportunity to learn more about your experience and address your concerns. Please give us a call at 1-800-681-0366 so we can discuss this with you directly and see how we can help. Thank you for sharing your feedback.
I bought the $14.95 sample
I bought the $14.95 sample, and it is totally useless. It’s sold like gold in small amounts,so somebody is getting rich selling a face cream. Typical for this money grubbing, thieving society that we are in.
September 9, 2026
Unprompted review
Reply from Plexaderm®
We’re sorry to hear that you were disappointed with your trial pack. We understand that you expect a product to deliver value for the price, and we regret that the serum did not meet your expectations. We appreciate your honest feedback and would welcome the opportunity to speak with you directly to better understand your concerns. Please give us a call at 1-800-681-0366 at your convenience so we can discuss your experience and see how we may assist you. Thank you for sharing your feedback.
Wrinkles when smiling
I have tried this product many times and always end up washing it iff. I have not decided which is worse, my eye bags or the noticeable wrinkles that appear when I smile due to the stiffness of the product. I guess it would be good if I never smiled.
October 10, 2026
Unprompted review
Reply from Plexaderm®
We’re sorry to hear that you haven’t had the experience you expected with Plexaderm. We’d love the opportunity to learn more about your experience and better understand your concerns. Please give us a call at 1-800-681-0366 so we can discuss this with you and see how we can help. Your feedback is important to us, and we want you to feel confident and comfortable smiling!
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