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PLUMBCO HEATING Reviews 2,218

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 412 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, often highlighting the staff's helpfulness and polite demeanor. Many appreciate the clear communication and the team's ability to keep homes clean and tidy during and after service. The company is frequently commended for its competitive pricing and excellent customer service, with many feeling well-informed and supported throughout their interactions. However, some people were dissatisfied with the after-installation warranty service, describing it as slow and unhelpful, particularly when boilers broke down within the warranty period. These reviewers felt that warranty repairs were not prioritized, leading to long waits for parts and service appointments. There were also occasional mentions of miscommunications regarding scheduled work or engineers lacking familiarity with specific boiler types.

What people talk about most

Service

Consumers find service to be positive, with many reviewers consistently praising the outstanding and... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, friendliness,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent communication... See more

Price

Reviewers mention positive feedback about price, consistently finding the costs to be competitive and... See more

Product

People report positive experiences with the product, particularly new boilers, with many expressing extreme... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Service engineer arrived on time, ascertained where every component of the system was located and then worked through his programme. At the end he reviewed with us what he had done, provided us wit... See more

Company replied

Rated 5 out of 5 stars

Arran and the instillation team were very helpful, polite and extremely professional. The install of our new boiler and replacement radiators were carried out quickly, without any issues. The team lef... See more

Company replied

Rated 5 out of 5 stars

Completely professional. Dust covers, left clean and tidy. Job not fully completed but turned up Saturday to complete, all within quoted price, which itself was very good. Thoroughly recommend an... See more

Company replied

Rated 5 out of 5 stars

Whilst there were a few minor issues following my service, these were quickly resolved with the help of the office staff, who were able to send engineers, within a few hours to address the problems.... See more

Company replied


Company details

  1. Heating Contractor
  2. Gas Engineer
  3. Plumber

Written by the company

At Plumbco Heating we specialise in both gas & oil boiler installations, breakdowns, servicing & repairs. We are proud Worcester Bosch accredited installers and service partners. Our office/showroom is open to customers Monday - Friday from 9am-5pm. Covering Bristol and surrounding areas.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

We recently had a boiler installed

We recently had a boiler installed, and I couldn't be happier with the service we received. The team that carried out the installation were professional, friendly, and courteous throughout. They took great care of our home and clearly explained what they were doing and why at every stage of the process.

The installation was completed in just one day, which was very impressive. Once the work was finished, they removed all the rubbish and left the house spotless.

Communication was excellent from start to finish, and we always felt well informed. Based on our experience, I would have no hesitation in recommending them to anyone looking for a reliable and professional boiler installation service.

May 27, 2026
Rated 5 out of 5 stars

Excellent

Reliable, efficient and I wouldn't hesitate to recommend. The fitters/engineers were unobtrusive to a fault (It was a heatwave, they had hours of work in our attic and we had to keep checking they were OK 😅) - friendly, polite, and cleaned up everything afterwards. Literally couldn't fault them.

May 27, 2026
Rated 5 out of 5 stars

Boiler install

The boiler installation was completed to a very high standard. The engineer arrived on time, kept me informed throughout the process, and clearly explained any issues that arose along the way. The work was carried out professionally and efficiently, and everything was left clean and tidy afterwards. I would happily recommend Plumbco services.

May 15, 2026
Rated 5 out of 5 stars

Great responsive service

Great responsive service. Came promptly to survey and gave me quote to replace the boiler. Agreed price and they came next day to fit new boiler. Work completed professionally, no mess, no fuss. Delighted customer.

May 28, 2026
Rated 5 out of 5 stars

Engineer very polite

Engineer very polite, worked quietly & efficiently, left all tidy.

June 1, 2026
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Reply from PLUMBCO HEATING

Thank you for taking the time to leave us a review - so pleased to read that you were happy with everything.

Rated 5 out of 5 stars

They very good and helpful and very…

They very good and helpful and very good 2 time I had them do my boiler

May 20, 2026
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Reply from PLUMBCO HEATING

We are so pleased to hear that you have found us good and helpful! We look forward to helping you with any of your plumbing and heating needs in the future.

Rated 5 out of 5 stars

Polite and respectful employee.Prompt…

Polite and respectful employee.Prompt in time and talked us through the service.

May 27, 2026
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Reply from PLUMBCO HEATING

Hi Sam, it is great to read that you were pleased with your service and the engineer. We will be in touch when your next service is due.

Rated 5 out of 5 stars

Excellent communication from start to…

Excellent communication from start to finish. Outstanding service and installation. Would highly recommend. Found them to be cost competitive.

May 21, 2026
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Reply from PLUMBCO HEATING

Glad to hear that you were pleased with our communication and found our prices competitive. We look forward to completing any future works for you.

Rated 5 out of 5 stars

Paul turned up on time worked quickly…

Paul turned up on time worked quickly and quietly and explained what he was doing. Also took details to quote for replacing 2 radiators. Great annual boiler service. Thanks

May 22, 2026
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Reply from PLUMBCO HEATING

Thank you for taking the time to leave a great review about Paul. We look forward to completing your boiler service again next year.

Rated 5 out of 5 stars

Had boiler serviced by an extremely…

Had boiler serviced by an extremely polite and helpful young man

May 19, 2026
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Reply from PLUMBCO HEATING

Hi Celia, it is good to hear that you were pleased with the service engineer. Thank you for choosing Plumbco Heating!

Rated 5 out of 5 stars

Great service

Arrived at pre-arranged time, friendly, helpful, tidy... can not fault the service provided. Excellent jib done at good value. Booked them again next year.

May 12, 2026
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Reply from PLUMBCO HEATING

Thank you for your continued support - we are so pleased that you have been happy with our service.

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