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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, most reviewers were let down by their experience overall. Consumers frequently reported that their orders never arrived, leaving them waiting for weeks without receiving the purchased goods. Buyers also stated that the tracking details provided were completely inaccurate and failed to show real shipment progress. Some reviewers were not happy with the customer support, pointing out that multiple emails sent to the company went entirely unanswered. People additionally mentioned receiving automated delivery notifications even though packages were never dropped off at their homes. Consumers noted that requests for delivery proof or valid tracking confirmation yielded no helpful results from the business.

What people talk about most

Delivery service

Customers consistently note negative experiences with delivery service, reporting that packages never arrive... See more

Order

Consumers find order processing to be extremely disappointing due to widespread non-delivery issues.... See more

Website

Users describe negative interactions with the website, reporting poor communication and issues with tracking... See more

Product

Reviewers mention negative feedback about product delivery, expressing deep disappointment after waiting... See more

Response time

Clients share negative opinions on response time, expressing deep frustration as reviewers report sending... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I've realized that I am also a victim of this scam after reading the reviews. I have also been waiting for eight to twelve weeks. The tracking information doesn't change, and it keeps stating that it... See more

Rated 1 out of 5 stars

I ordered a week ago and have not heard a word about when my order would be shipped. Today I emailed asking when shipment would take place. No reply. Now I am looking at reviews and every reviewer i... See more

Rated 1 out of 5 stars

AVOID AVOID AVOID Ordered from this site for my daughter’s wedding, they have failed miserably: - items were delivered apparently at 04.13am! - No proof of delivery, - no signature no nothin... See more

Rated 1 out of 5 stars

Highly likely a scam website :/ - No delivery of goods (I have a ring camera so can show definitely not delivered) - supposed 'customer service' a huge time waste as they're very slow to reply an... See more


Company details


Contact info

1.4

Bad

TrustScore 1.5 out of 5

62 reviews

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1-star

No history of asking for reviews

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1.4

All reviews

(62)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

ORDER NEVER RECEIVED-SELLER MAKES ME CHASE THE DELIVERY COMPANY

My order was marked delivered on November 6, but I never received it. Entry to our gated community requires the driver to call me for access. There is no gatehouse attendant, and I received no call.

I asked Podunksbar to investigate and provide proof of delivery, including photographs. Instead, they told me to obtain a “lost package certificate” from the delivery company before they would arrange a replacement or refund.

I paid for an order I have not received, and their response puts the burden of investigating the missing delivery on me. As of this review, the issue remains unresolved. Based on this experience, I would not order from them again.

November 6, 2026
Unprompted review
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Rated 1 out of 5 stars

I ordered

I ordered, paid, even tracked my delivery. It NEVER arrived. They claimed it was delivered. I have security cameras and can see every delivery - nothing was delivered from them. They cannot provide proof of the delivery on their end either. Its a scam!

October 22, 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

Absolute scam i told them i hadn't received my items and the thick woman said we'll it states you have received it, she asked me for confirmation I didn't receive it. How the bloody he'll can I show you evidence of something I didn't get. And another thing the amount of negatives how are they still trading i don't get it. They offered me a 30% refund which I told them to shove. I spent £84.00. There nothing but greedy scammers .

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID

AVOID AVOID AVOID
Ordered from this site for my daughter’s wedding, they have failed miserably:
- items were delivered apparently at 04.13am!
- No proof of delivery,
- no signature no nothing!
- Have sent numerous emails and have not had a single response,
- not even an acknowledgment!
Seems like one big SCAM!!!

September 8, 2026
Unprompted review
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Rated 1 out of 5 stars

I made a purchase

I made a purchase, and after a month and a half, they claimed my order had been delivered—but it was all a scam. I never received it. They never answered my emails, and the tracking information is fake. Don't buy from them!

July 28, 2026
Unprompted review
Rated 1 out of 5 stars

Order placed and never received

Order placed and never received. I contacted their customer service and I was advised to contact the carrier :) I mean I would if I only knew who the carrier was and told then that they should tell me who the carrier was. Complete and utter SCAM !!! DO NOT USE !!!

July 29, 2026
Unprompted review
Rated 1 out of 5 stars

Scam site

Scam site, goods never received, fake tracking number, helpful advice emails to ‘check with neighbours & local community’ someone may have picked up for me etc. Bogus - AVOID!!

July 9, 2026
Unprompted review
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Rated 1 out of 5 stars

They are a fraud

They are a fraud, scamming company from Hongkong. FLAT/RM 602 6/F Kai Yue Commercial Building NO 2C, Argyle Street, Mongkok KL. Bought from Pinterest site. On the information on their store site it says Hongkong Kate Limited; Store. Like the others they kept saying it was delivered but changing what date it was delivered. It said their carrier delivered it but a local carrier would deliver. Kept asking who and they finally said FedEx but no tracking number. Said they can't check without a number. They said check around your neighborhood to see if it was delivered somewhere else. Just kept stalling. Finally, this morning they emailed me and said it was delivered and must have been stolen which they aren't responsible for. Said they could refund me 30% but I know that's only more Bull. Does anyone know how I can report this to Pinterest, so they know, I bought this because it was on Pinterest and thought they were a legitimate company, but won't trust that again.

June 19, 2026
Unprompted review
Rated 1 out of 5 stars

Clear fraud!

Stay away from this platform. Clear fraud!!! The ordered goods will not be shipped. There is no shipping confirmation and the goods do not arrive..

July 14, 2026
Unprompted review
Rated 1 out of 5 stars

This site is a total fake

This site is a total fake. They have no flowers at all. They copied another website and just collect your money. There is really no shipping. They stall with the fake delivery tracking so it’s harder to dispute the charges with your bank. It’s a full scam and Pinterest should not even allow this on their site but they do and say it’s not their problem.

May 5, 2026
Unprompted review
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Rated 1 out of 5 stars

If I could give ZERO stars I would!!

If I could give ZERO stars, I would! I only gave a one star because I had to select something to write the review. I ordered large artificial flowers for my daughter’s wedding shower over 6 weeks ago. I was sent a ‘delivered successfully’ notification weeks ago yet no confirmation of which delivery company or proof of delivery. The customer service (online agent) keeps saying they delivered to the address I gave and someone must have stolen my items.. I’ve asked for a full refund and they said they are not responsible for stolen items on my property. I’ve been offered a ‘30%’ refund for my inconvenience but have not seen any attempt to actually refund. DO NOT ORDER from this company. I don’t think they are actually real. Very disappointing as I wanted the product I ordered.

June 21, 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE THIS PLACE IS A SCAM;

BEWARE THIS PLACE IS A SCAM;

I placed an order May 23rd. I tracked the products thru website . The website uses a fraudulent tracking system and it looks like your package is moving . However , it never arrives . I emailed them to ask for US tracking number and updated U.S. courier no response . I also informed them I have cameras . They never responded.
Report , Report , Report to
CFPB -consumer Financial Protection Bureau
FOR U.S consumers .

DISPUTE WITH YOUR BANK AS FRAUDULENT TRANSACTION AND REPORT WEBSITE TO CFPB ASAP

PLEASE REPORT WEBSITE TO your govt. fraud department.

June 10, 2026
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE

BUYER BEWARE! Do not buy from them. I purchased large flowers for a photo op for Mother's Day. I paid almost $100 for the flowers. I ordered them the first week of April. They never came. They wouldn't respond to my emails. Forget a refund! They sent me an email that said they were delivered. They told me it would be shipped by DHL or UPS, or FedEx. I contacted all of these companies and they said they didn't have anything and they had never heard of the company. BEWARE

June 9, 2026
Unprompted review
Rated 1 out of 5 stars

This firm is a fake!!!!!

This firm is a fake!!!!!
Please don't order anything there. You will never received the goods. I have placed my order Order No. QXW57137
Placed on Jan 28,2026 and still today never received them and the customer Service write me yersterday, that they will refund me only 20%. Is that serios? No anymore

June 3, 2026
Unprompted review
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Rated 1 out of 5 stars

DO NOT BUY FROM THIS SITE

DO NOT BUY FROM THIS SITE
I rate one star because it's not possible to rate NO stars.
I ordered, got a tracking number, it said the parcel arrived in town and the progress bar was to an end. it also wrote "in transit". I wrote mails to get info but got no answer. clearly got no items delivered and got in touch with my bank for refund but have no protection when paying with applepay. bank says if I would have paid by credit card I could have a refund.
DO NOT BUY FROM THIS SITE.

May 21, 2026
Unprompted review
Rated 1 out of 5 stars

Scam Alert!!!!‼️ Like everyone else…

Scam Alert!!!!‼️ Like everyone else says…they send fake tracking information and say it was delivered but it never was. Then, a customer service agent named Rebecca responds daily with zero information and no resolution. Do NOT order from this company ever

April 12, 2026
Unprompted review
Rated 1 out of 5 stars

They are scam artist

They are scam artist. Should have read reviews but did this late at night. Same thing as everyone else they make up tracking information, so you think it's shipping.
They never did anything with order. Like everyone else experienced they said it was delivered but never was. I hope they choke on my money.

April 14, 2026
Unprompted review

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