PokerStars Casino Reviews 

40
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

this is rigged casino like mothercompany poker , first winnings and after nothing anymore long time they want to hook you and rob you after tht ,first i thing att only bad luck but chancing bet and ga... See more

Rated 1 out of 5 stars

Yet another bleep casino who on a whim decides to block my account AFTER I DEPOSIT AND LOSE MONEY to demand SOW documents before i can continue play. Made worse by the fact i win a ticket for a mass... See more

Rated 1 out of 5 stars

SCAM complete rubbish there slots worse online bonuses are crap reward system crap rtp worse i have come across 20 teases just had a bonus on rick morty mega ways paid 0.3x brilliant just stay away th... See more

Rated 1 out of 5 stars

I went through the stressful verification process on my first withdrawal. Then Pokerstars software always freezes like a glitch compare to ladbrokes and mr green software Today the slot game... See more

Company details

  1. Casino
  2. Betting Agency
  3. Gambling House
  4. Gambling Service
  5. Online Casino or Bookmaker

Information provided by various external sources

Find the best online casino games at PokerStars Casino and experience the rush of online Blackjack, Roulette and more.


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1.5

Bad

TrustScore 1.5 out of 5

40 reviews

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No history of asking for reviews

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1.5

All reviews

(40)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I’d give them a zero but never have a…

I’d give them a zero but never have a spent 1000 dollars and never seen a single bonus, do not I repeat DO not download this game, it’s such a scam, they call a big win 30 dolllars, I’ve never seen an actual slot tell you that’s a big win, here I am expecting at least 500 and it stops counting at 30 that’s the biggest payout I received after spending $1000, complete scam, I only play 2 games, and I’ll tell you never have I put more than 200 into a machine and not see the bonus but here I am put a good 700 into one game 300 in another and haven’t seen a bonus,

August 21, 2025
Unprompted review
Rated 1 out of 5 stars

PokerStars uk have forced me to accept…

PokerStars uk have forced me to accept terms and conditions before I could log into the site upon reading these it outlines that if you win on any slot and if they decide there was a glitch they will not pay out further more reading all these terms and conditions outlines and explains that the consumer will fully be liable so the moral concept surrounding PokerStars uk is you’d be more worried about winning than losing if there was an option to upload these terms and conditions I would’ve done they seem to not realise that they have an obligation to pay out for if anything is wrong with the game they are responsible having these sets of terms and conditions laid out would put everyone off because this in its self is breaking the law

June 6, 2025
Unprompted review
Rated 1 out of 5 stars

Very pooor service and fraudsters !

Very pooor service and fraudsters !! I spent hunderts of pounds every month now when I want to withdraw they telling me to use paysafe when I paid with my bank account - please stay away from them and the help Center is useless they don’t want to help you

June 1, 2025
Unprompted review
Rated 1 out of 5 stars

Worst rip off ever

Worst rip off ever. Deposit and play. You cannot withdraw your money. Shows 0 balance. Even after promotion played.. DO NOT DEPOSIT. YOU WILL NOT BE ABLE TO TAKE YOUR MONEY OUT.

April 11, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this site

Playing for years.. spent 1000's
Today playing a game over £280 1 feature wins of £9.80!!

Take take take.. never pays out.
YouTube vid and til tok to follow

January 3, 2025
Unprompted review
Rated 1 out of 5 stars

Pokers Casino the Ontario site version…

Pokers Casino the Ontario site version I have been custom base from the beginning. I have always recommended them to everybody and today they were unable to pay me my $200 withdrawal a timely fashion. I contacted support about the delay and they said I must continue waiting up to 72 hours. I then played some more and more money and I tried to withdraw that and it said that because the first withdrawal wasn’t processed I’m unable to make another withdraw so I got help again and now they’ve closed my account, no discussion about my money. I cannot write back to them. They say to use a contact form. It will not accept my images and nobody will get back to me as of now there is $412 there that I wish to be sent back to me email at once , and nobody is getting back to me. I’ve been there from at least 5 to 7 years. I’ve always given them good reviews and I’ve always been more than happy with them as my provider and all of a sudden because I was that my withdraw wasn’t here timely fashion they arbitrarily chosen to make things difficult and close my account. I need trust pilot to get to the bottom of this and simply get my money if you interact transfer has been customary from the beginning. I’ve tried to submit documents, but it is not necessary if I am never to use the site again , I also plan to contact the financial services. Commission would be happy to share with you with anyone who wishes further info what poker services has done. Here is completely acceptable and I am requesting a timely solution.

They have now closed my account for no other reason than the fact that I have been vocal and we’re not wanting my money. I’ve tried to provide them all the information I can and they are not getting back to me. They have arbitrarily withheld my money now for three days and not gotten back to me other than saying, my account is frozen, this is unacceptable

August 26, 2024
Unprompted review
Rated 1 out of 5 stars

this is rigged casino like…

this is rigged casino like mothercompany poker , first winnings and after nothing anymore long time they want to hook you and rob you after tht ,first i thing att only bad luck but chancing bet and games nothint matter or chance , bad experience ! if you play here firs an win take money and not paly anymore you lose 100 % sure ,they have bot checking all yours depo and playing wery sad !

June 2, 2024
Unprompted review
Rated 5 out of 5 stars

No complaints despite reading mixed reviews

Read a lot of mixed reviews here, but can only comment on my experience.
Deposited about £80 had. Few small wins, withdrew £370 back to my bank and received it quickly within a couple of hours.
However, the games payouts do have quite high volatility even on low volatility slots. That being said, a positive experience

November 6, 2023
Unprompted review
Rated 1 out of 5 stars

Part 2 of my review......

This is continued from my 1st review as I ran out of charactors!!

Ok so to those who have read the 1st part of my review, as I stated these guys actually sponsor, their latest being Michegan based Ice Hockey Team "The Red Wings" owned by the Sweasy Family, mainly Bill Sweasy, as I stated in the 1st part, all you unfairly treated punters (after exhausting all other avenues) individually sent your complaints to Bill Sweasy hopefully he would realise the bad name hes associating his business' with and pull any sponsorship.

"The common man is only heard when his voice is loud enough"

In addition, bombard the Gambling Commission with your complaints

DPO@
gamblingcommission.
gov.uk

These cannot be aloud to get away with just taking peoples money unfairly any longer and must be stopped!!

If after all you have read on both parts of my review on Pokerstars and your still hesitant then by all means deposit and play away, after you've realised what im saying is true then book yourself an appointment with Gamblers Anonymous as it would only b shear desperation to play that u would want to put money u know your never gonna get bk onto dodgy scam sites such as Pokerstars!!!

YOU HAVE BEEN WARNED!!!!!

For some reason i cannot see the 1st part to this published even though its saying it has been published, please see all my reviews where you can read the 1st part.

February 16, 2023
Unprompted review
Rated 1 out of 5 stars

Won on a bonus feature and win was not…

Won on a bonus feature and win was not added to balance contacted right away asked to identify correct spin it was triggered on was like trying to find a needle in a hay stack feel physically sick they can actually do this.
Requested game history yet none of the game history showed me being on a feature yet I had been on it a few times and it added previous wins but not the last time I won absolute joke

August 24, 2022
Unprompted review
Rated 1 out of 5 stars

I went through the stressful…

I went through the stressful verification process on my first withdrawal.

Then Pokerstars software always freezes like a glitch compare to ladbrokes and mr green software

Today the slot game had to images on top of each other and the game wasn’t reading no my winning lines properly even my 12 free spins i managed to get didn't pick up the winning lines. When i contacted support they blamed my experience and technical issues on my internet claiming it may not of been secure.

Total and utter rubbish.

June 19, 2022
Unprompted review
Rated 4 out of 5 stars

Pokerstars came through in the end!

Update: 04/05/22
After previously writing a bad review of PS, they finally came through with the promised free spins and won on a few bonuses too. Withdrawal has been no issues (although only withdrawn small amounts and still down on profit/loss). Seems to be the fairest online casino out there, fingers crossed for a reasonable win soon!

April 28, 2022
Unprompted review
Rated 2 out of 5 stars

Standard algorithm based site

Standard algorithm based site. Once you reach what the algorithm wants you to have them all bonuses are halted on all games. Obviously it will be denied but when it’s every single time you know that the whole RNG thing is nonsense.
I’m giving 2 stars because this site has decent rewards with their bonus chests, the problem is you won’t get very far with whatever you get from them.

April 17, 2022
Unprompted review
Rated 1 out of 5 stars

I don't know who is given a positive…

I don't know who is given a positive review but it must be payed by them to do so.This scammers should be prosecuted.They are the biggest scamming site I ever played on.They must be feeding gambling commission very well to still be able to trade.They are disgrace for the name of casino.Shamless thieves without honour and morals.highly suggest to avoid those thieves

April 12, 2022
Unprompted review
Rated 1 out of 5 stars

Tried it out myself for curiosity and…

Tried it out myself for curiosity and yes a total scam!!
It goes as follows:
*Bonus sign up
*Cash won
*Freezes account after withdrawal
* Asks for copies to identification
*Rejects ID verification

Will obviously report but yes avoid!

March 7, 2022
Unprompted review

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