Polymaker Reviews 

I am extremely disappointed with Polymaker.

My 9-year-old daughter has been saving for a 3D printer for an entire year. She finally managed to save half the money herself, so we decided to buy her the printer for her birthday, with the agreement that she would use her own savings to buy the filament.

The shop where we bought the printer specifically recommended Polymaker filament, so on 27 August we placed an order for 15 rolls of filament, costing around €250 — a significant amount of money, especially when it is my daughter’s savings.

According to the tracking, the shipment was handed over to DHL on 28 August. And then… nothing.

The package has been showing as “in transit” since 28 August.

I have contacted Polymaker by email and received no response. There doesn’t appear to be any other straightforward way to contact customer service. DHL has also been unable to provide any useful information.

After trying to investigate this ourselves, I have now understood that there may be an issue with the barcode or address. And, yes, I have discovered that the house number was missing from the delivery address on the order. Mistakes happen — I completely understand that.

What I don’t understand is how a €250 shipment can sit in transit for two weeks without anyone contacting us, while our emails go unanswered.

This isn’t just some random order sitting in a warehouse. It is €250 of a 9-year-old child’s hard-earned savings, and she has been waiting patiently to finally start using her 3D printer.

I am incredibly disappointed — not only with the delivery situation, but especially with the complete lack of communication and customer support.

I would really like Polymaker to explain what has happened to this shipment and, more importantly, why it has taken two weeks to get absolutely no response from customer service.

A good product recommendation means very little if the customer service afterwards is this poor.

I’m a little disappointed with this filament. I’ve bought 9 roll and 6 of them I’ve quite a bit of stringing and what appears to be a significant amount of moisture in the filament, which has made it difficult to get good print quality. Even after putting in the filament dryer for 30+ hours

That said, I don’t want to blame the company, as they may simply have had a bad batch. I’ve had good impressions of the company overall, so I’m hoping this was just an isolated issue.

Hopefully future batches will have better quality and consistency. Overall, I would be hesitant to recommend this particular roll based on my experience, but I would be open to trying the brand again in the future.

I'd been lucky enough to with 3 kg of filament from Polymaker on their discord channel, where they have a daily winner everyday.
But so fare, I'd never received anything.. I won the first spool of filament hafe a year ago and I still haven't gotten anything.
I contacted Joel on discord multiple times, but that doesn't do anything. He says, that theyre gonna ship it in a week, but it never does.
I tried Contacting polymaker, but they dont answer back! The whole discord daily spool winner feels most like a scam to get people to join.

Update : Thanks to Joel and all his dedication to get this resolved, I finally received my winnings.
He apologized for the inconveniences, even tho, it wasn't his fault. He'd been a huge help in all this.
Thank you Joel.

Worked well! Tiffany was very friendly and helpful.

These guys are great I’m talking to the team rn at Rapid+!!

Fiberon PPS-CF10 has been invaluable to our lab — it’s easy to print, and the parts come out extremely strong before annealing.

Excellent service!

Love there material. Runs great and amazing quality!

I love Polymaker!! It’s my favorite filament!!

Great fillament! with great quality and proformance at a low cost you cant go wrong!

There filament is easy to work with.

Great filament super nice team

Great filament! The fibron line is great value and plenty of options to choose from. Panchroma has so many surface finish options for when I make raw prints. It can be a bit confusing the differences in color/specialty types but overall it’s great- especially for the price.

Fantastic materials and amazing customer service.

Best material quality and customer support ever! by using their (dryed) materials I always got excellent results also by fine tuning settings for those. for engineering parts and good strong parts overall is the way to go. a couple of times I found out some spools were already wet and brittle when opened new and sealed, and I buy those from different retailers, so I contacted Polymaker, and they offered to send me a new spool of the defected ones for free, and answered in real short time, the issue was solved in a matter of hours. incredible. I truly recommend their materials! And I think many bad reviews are from people who do not take the time to tune the printer for the material for optimal results and blame the producer because the product is expensive instead of working on tuning their settings to print it good. If you print it right, it is worth the price for the performance you get!

Worst filament I have ever used. I mainly use Creality products but I ended up buying a roll of PolyMaker from best buy because that was the only place I could find filament local without purchasing online and having to wait. I literally have not been able to make 1 successful print with this stuff and I have a K2 Plus Creality printer. 90% of the time it turns into a spaghetti mess and the other ten, the solid form will brittle and break apart in my hands when taking it off of the bed. I have tried higher temps, I have tried slower speeds, I have tried EVERY kind of print setting you can change and not a single success. This is no exaggeration. DO NOT BUY THIS BRAND!

I bought three separate spools of filament from the Polymaker Amazon store. Two Polyterra spools, one in charcoal black and one in fossil grey. The third was Loyal Moses' creator LM sparkle green. I typically use Hatchbox for my prints, but I have heard nothing but great things about Polymaker. They also have cardboard spools, which I absolutely adore.

The Loyal Moses creator spool, the PLA Plus WAS AMAZING! I had zero problems with it. So much so that I bought multiple spools of it! I will continue to buy this and the PLA Plus line.

The Polyterra, I had problems. Blobbing, stringing, artifacts, poor adhesion. This went on for a week until I finally got my temperature and retraction settings dialed in specifically for this filament. I can attest that it is quite awesome, I love the matte finish. I will most likely buy more of the Polyterra line in the future.