Polyvine Reviews 

62
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

An excellent product, provided you follow the instructions. Superb finish in both satin and dead flat. It has not been subjected to heavy use so can't comment on toughness and longevity.

Rated 5 out of 5 stars

This is a great product, it was easy to order and came the next day free of delivery charge! Excellent, will only buy this way in future. Thank you!

Rated 1 out of 5 stars

Casamite wood glue - bad batch. I didn't even bother emailing as it's easy for people to brush you off, so I rang and got talking to the stupidest careless woman ever. Had no interest in the probl... See more

Company replied

Rated 5 out of 5 stars

I contact polyvine for information and advice and have found their customer service exceptional, very knowledgeable on their products and uses. I used the decorators varnish to give the paintwork... See more

Company replied

Company details

  1. Manufacturer
  2. also in
  3. Paint Manufacturer

Written by the company

Polyvine-the varnish experts. UK made. Varnish, decorative paints, wood care & adhesives.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

62 reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(62)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

This is a great product!

This is a great product, it was easy to order and came the next day free of delivery charge! Excellent, will only buy this way in future. Thank you!

November 10, 2026
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Rated 5 out of 5 stars

Perfect

Product,customer service are perfect

July 6, 2026
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Reply from Polyvine

Thank you for taking the time to share this!

Rated 1 out of 5 stars

Poor customer support.

Edit: I'm sorry but your reply is not correct. The instructions in your answer just say to dilute with 10% water "when applying to raw wood". It doesn't state whether that is the MAXIMUM amount of water you can add. That was my specific question.

I contacted them for help as I could not get their lacquer to lay down without very prominent brush marks. I asked a direct question about thinning the product, but all I got in response was a 'copy and paste' from the instructions on the website, even though I already told them I followed the instructions. At least they could have answered my question. I wanted to support Polyvine as they are a British company, but I Won't be using them again I'm afraid.

July 3, 2026
Unprompted review
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Reply from Polyvine

EDIT: We are very sorry that our answer wasn't specific enough, and we will ensure that this gets fed back to the sales office to ensure it doesn't happen again.


Dear John, we are sorry you felt the customer support was poor. The reply you received was information we publish on the website, but it did contain the answer to the question you contacted us with, so it did provide you with the answer you needed, which was with regards to adding up to 10% of water to the product if needed. If there was anything else you needed the answer to, our sales office team are on hand during office hours and would have been happy to help.

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Rated 5 out of 5 stars

Great product

Great product, great service.
But couldn't find a supplier in yeovil

May 29, 2026
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Reply from Polyvine

Thank you for taking the time to leave us this review. We have a stockist locator on our website where you can find your closest stockist. https://polyvine.com/find-a-stockist/

Rated 5 out of 5 stars

First class

As always, easy to order online direct with Polyvine. Good description and specification of products, well packaged very fast delivery.

Never go anywhere else!

JB

May 7, 2026
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Reply from Polyvine

Thanks for taking the time to leave us this great review!

Rated 5 out of 5 stars

The paints were great!

My purchase came quickly, well packaged.
The paints are great with one small comment - the white seems to be a tad thin so I had to do several coats for it to stand out enough.

April 27, 2026
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Reply from Polyvine

Thanks for taking the time to leave this review! If you have any product questions with regards to the white - please do direct them to info@polyvine.co.uk - thanks again!

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Rated 5 out of 5 stars

Delivery in about an 48 hours

Delivery in about an 48 hours, well packed, no additional delivery fee. I could have ordered from Amazon at the same price but I thought give the Amazon costs to Polyvine.

April 15, 2026
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Reply from Polyvine

Thank you for sharing!

Rated 5 out of 5 stars

Great products

Great products - easy application and clean up. Coverage as described.

March 30, 2026
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Reply from Polyvine

Thanks for taking the time to leave us a review!

Rated 5 out of 5 stars

Prompt awnser with a question

Prompt awnser with a question. Prompt deliver, product I bought although for me personally was expensive, it goes a long way and brings the furniture up amazing so worth it.

March 9, 2026
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Reply from Polyvine

Thank you so much for taking the time to leave us this review! We are so glad you love and trust Polyvine for your work.

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Rated 4 out of 5 stars

The acrylic enamel paints are brilliant…

The acrylic enamel paints are brilliant and used them for years.
Only issue is no tracking for delivery so did not know when to look out for it

February 9, 2026
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Reply from Polyvine

Thank you so much for taking the time to leave us a review. We are glad you love the enamel paints and thanks for your custom! Next time you order, just add to the notes section that you would like tracking information, and we will make sure you get it! Thanks again

Rated 5 out of 5 stars

Amazing over the phone advice and…

Amazing over the phone advice and guidance. Delivered quickly. Definitely would reccomend and will return if I need varnish again!

January 21, 2026
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Reply from Polyvine

Thank you for taking the time to leave us a review. We are delighted you were happy with the service you received!

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