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Postmus Reviews 

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TrustScore 3 out of 5

3.0

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3.0

Average

TrustScore 3 out of 5

2 reviews

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3.0

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Rated 1 out of 5 stars

Unreliable service and zero communication

Unreliable service and zero communication

I am incredibly disappointed with my experience. I placed an order 10 days ago for a high-ticket garden set (including a Taste by 4 Seasons Outdoor Puglia loungeset and a Sofie side table), with the delivery explicitly scheduled for today.

Based on that confirmation, I took the day off and spent the entire day at home waiting for the delivery. It never showed up.
What makes it worse is the complete lack of customer service:
Emails ignored: I sent an email asking for a status update on my order, but received absolutely no reply.
Phone calls unanswered: I tried calling their customer service number 3 separate times throughout the day, and it just rings indefinitely with no one picking up.

It is completely unacceptable to take nearly €2,000 of a customer's money and then vanish when it comes to delivery day. If you value your time and your peace of mind, buy your garden furniture elsewhere.

May 20, 2026
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