Powerlete Reviews 

429
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wonderful clothing items for being exceptionally soft, durable, comfortable, and featuring truly stylish designs that stand out during workouts. Buyers and consumers also frequently highlight the remarkably fast delivery services alongside the exceptionally helpful, polite, and responsive customer service team. However, some people mentioned significant difficulties regarding the return policies, noting expensive international shipping costs and frustrating exchange rules. Additionally, a few shoppers experienced unexpected sizing inconsistencies and durability problems, pointing out that clothing seams tore or small holes formed after only very minimal use.

What people talk about most

Product

People report positive experiences with product, highlighting the soft and durable material of the clothing... See more

Quality

Customers consistently note ambiguous experiences with quality. On one hand, many reviewers praise the... See more

Customer service

Consumers find customer service to be positive and helpful. Many reviewers praise the attentive and... See more

Return policy

Users describe negative interactions with return policy, expressing frustration over expensive shipping costs... See more

Delivery service

Reviewers express mixed feelings about the delivery service. Many consumers report extremely fast shipping,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the opportunity to personally be in touch with the founder who is truly such an angel. My experience has been very positive. Shipping was super fast and reliable and the products are great quali... See more

Company replied

Rated 5 out of 5 stars

Great form fitting kit. Difficult to find gym tees that fit nicely and wash easy. Really good quality and 0 problems with delivery (have had issues with other brands, several times)

Company replied

Rated 5 out of 5 stars

Absolutely obsessed with this brand. Shorts don't ride up , really flattering and comfortable. Erika and her team are lovely. Will be making many more orders , thankyou

Company replied

Rated 5 out of 5 stars

I’ve had a positive experience overall with Powerlette. Their customer service is fantastic, attentive, responsive, and quick to help, which really makes a difference. The designs are definitel... See more

Company replied


Company details

  1. Clothing Store

Written by the company

Shop men’s and women’s gym clothing, exclusively online today! Enjoy lasting quality, supreme comfort & the perfect fit every time. Shop now!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

429 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(429)

30 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered these leggings without fully…

I ordered these leggings without fully reading the return agreement so that's on me. However, I'm used to the claim "30-day returns" meaning the product would come with a return label.
Don't make the same mistake! I live in California, USA and return shipping is well over $50. All return costs are the responsibility of the buyer and not refunded...
Hope this FYI makes a difference for even one or two purchasers.

August 27, 2026
Unprompted review
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Rated 5 out of 5 stars

I ordered a pair of leggings and after…

I ordered a pair of leggings and after one use there was a little damage on a seem, i forwarded the picture and a message to the company expecting no response. A week later I received a new pair. I found the email need to know saying that, even though I was outside the 24 hour window that they wanted to make sure I was satisfied and sent me a new pair. I don’t remember the last time I received that kind of customer support. On top of it these leggings feel amazing. They curve your body support it. Thank you, for rising Customerservice.

July 31, 2026
Unprompted review
Rated 2 out of 5 stars

I bought two leggings from here and I…

I bought two leggings from here and I moved to a different after aybl have changed their quality.

The leggings cost £108 but I wouldn’t say they were worth the price you pay when you normally get two pairs of leggings for about £80-90.

The leggings say true to size on the website but I’ve found them smaller. The waste band rolls and they are thinner compared to AYBL the print isn’t as white on the back saying POWERLETE

July 23, 2026
Unprompted review
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Rated 2 out of 5 stars

Poor quality

The two bras which I bought aren't fit for purpose. After 2 months the cups lost their material so they are now just two bits of sponge which are quickly deteriorating and are really difficult to fit into the cups. I work out daily and love the look of the bras but can't burn through so many if they only last a couple of months. Won't be buying again from this company. Wrote to customer services who only offered me a 15% discount on any future purchases. I want my workout gear to last a lot longer. These aren't even cheap for the low quality.

June 2, 2026
Unprompted review
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Reply from Powerlete

We’re sorry to hear that you’ve been disappointed with your experience.

As discussed with our Customer Care team, the issue shown relates to wear and tear of the removable bra padding rather than a manufacturing fault with the bras themselves. Unfortunately, we do not currently stock replacement inserts separately.

We do completely appreciate your feedback regarding the durability of the inserts and this has been passed on to our product team for review. As a gesture of goodwill, we also provided a 15% discount code for a future order.

Rated 5 out of 5 stars

best leggings ever!

what a great company. the best leggings i’ve ever bought, now have 3x leggings and a pair of shorts. the customer service is awesome too. i had a slight issue with my product and Molly from customer services was brilliant and sorted a replacement, super helpful in every way. they are pricey but worth it . xxx

May 20, 2026
Unprompted review
Rated 3 out of 5 stars

Bought Powerlete because of all the…

Bought Powerlete because of all the amazing reviews. However I have worn the leggings 5 times and they already have a hole in them at the seam. Also I bought two different sizes to try and when I went to return them and asked for a refund I was sent store credit instead. They fit well and are comfortable, I just feel the quality should be better for the price.

May 21, 2026
Unprompted review
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Rated 1 out of 5 stars

CANNOT RECOMMEND awful return policy for outside UK

CANNOT RECOMMEND. Disappointed with the international return policy. Returns must arrive within 14 days, which is unrealistic for international customers. On top of that, only store credit is offered instead of a refund. Not worth ordering internationally unless you’re sure you’ll keep everything.

I’ve sent it back within the time frame but it arrived 4 days too late because of customs etc. It was my first and last order. I’ve paid 28€ for the return. Totally waste of money now. I don’t mind paying for the return, but there is zero good will from powerlete seeing the effort and money that has been spent and that certain things like delivery delay and custom delay lays outside my control. They only care about their profit claiming they are small company, which they are clearly not. Just profit orientated.

May 14, 2026
Unprompted review
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Reply from Powerlete

We’re really sorry to hear you were disappointed with your experience.

As outlined in our returns policy, orders returned and received back within 14 days of delivery are eligible for a refund. Returns received outside of this window will be issued as store credit. This is clearly stated in our Returns Policy.

We can see your return was posted already very close to the end of the 14 day refund window and unfortunately, due to the shipping option that was chosen, it arrived outside of the window for a refund. For this reason, your return was processed in line with our stated policy as store credit.

We’re sorry that this may be disappointing, however as a small family run business we have to adhere to our policies which are clearly outlined on our website in our returns policy.

Rated 1 out of 5 stars

Absolutely shocking experience from…

Absolutely shocking experience from powerlete. I have an email thread that's now eight messages in with no resolution. My mum waited all day for my delivery for the driver to claim there was no one home, when I clicked the link to see where he'd left it it was miles and miles away. They accused me of lying stating it was 0.2 miles away from the delivery address and then refused to resend the order out or challenge the delivery company instead blaming me the customer and have now charged me for the return. Absolutely disgusting, do not order from them. My cross fit gym team was going to switch to this brand but not now. Appalling lack of customer service and they aren't even bothering to reply now. All they needed to do was resend my order out and I would have been a happy customer but instead they continue to argue via email and inadvertently accuse me of lying. Fellow gym clubs will be warned.

May 4, 2026
Unprompted review
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Reply from Powerlete

We’re very sorry to hear how disappointed you are with your experience and appreciate you taking the time to leave your feedback.

After reviewing the courier tracking in full, it showed that a delivery attempt was made to the address provided. Following this, the parcel was redirected within the courier system to a local pickup point. The collection location shown on the tracking was approximately 0.2 miles from the original delivery address.

Unfortunately, the parcel was not collected within the timeframe set by the courier and was therefore automatically returned to us. Once a parcel enters the return-to-sender process, we are unable to reverse this or arrange a further delivery attempt, as this is controlled directly by the courier network.

We would also like to clarify that it was never our intention to suggest that you were being dishonest. Our team was simply communicating the tracking information available to us and explaining the courier process and limitations we are required to work within.

As a small family-run business, we do not have the ability to absorb additional courier and reshipping costs in the same way larger retailers sometimes can, although we absolutely understand how frustrating this situation has been for you. Our delivery, returns and failed delivery policies are also outlined within our Terms & Conditions, which are agreed to at the time of purchase, as these help us operate fairly and consistently for all customers.

We’re sorry again that this experience did not meet your expectations.

Rated 1 out of 5 stars

I am trying to return and exchange too…

I am trying to return and exchange too items but cannot get a reply. I am feeling very suspicious.

April 27, 2026
Powerlete logo

Reply from Powerlete

We completely understand your concern regarding the delay in response. Our customer service team was closed over the bank holiday weekend, which has unfortunately caused a delay in replies. The team is now back online as of today and will be getting back to you as soon as possible to assist further.

We’d also like to reassure you that your return has already been processed and a returns label was issued to you on the same day your request was received. If you haven’t seen this yet, please do check your inbox and spam folder, or let us know so we can resend it for you.

We appreciate your patience and are here to help resolve this as quickly as possible.

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Rated 1 out of 5 stars

I would definitely not recommend…

I would definitely not recommend powerless leggings. I ordered the first pair and on the second time of wearing them there was a hole in the gussett. I contacted customer service who were kind enough to send me another pair free of charge. After wearing this pair the second time the same thing has happened. They obviously do not stitch them very well. Highly disappointed and will not be purchasing from them again.

April 24, 2026
Unprompted review
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Reply from Powerlete

I’m really sorry to hear about your experience with your leggings. We always aim to offer the best possible customer service, so I’m disappointed to hear this hasn’t reflected your experience. I would really encourage you to reach out to our customer service team so we can look into this further for you.

Our leggings are designed with double-stitched seams to provide extra strength and durability, however in some cases damage can occur if the fabric comes into contact with something sharp or through friction during wear.

We also recommend washing activewear in a separate laundry bag and avoiding items such as zips or Velcro to help protect the fabric. That said, we completely understand your frustration and would like the opportunity to review this properly with you.

Rated 5 out of 5 stars

Super happy and satisfied with my new…

Super happy and satisfied with my new Powerlete leggings in vintage blush colour.

Bought them in XL even though I fit L, so they are extra cosy and stretchy during my workout sessions - I use them both in fitness and on the reformer.

Simply love them! You gotta try them❤️‍🔥

April 10, 2026
Unprompted review
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Reply from Powerlete

Thank you so much for your lovely review! We’re really happy to hear you’re loving the Vintage Blush leggings and that they’re keeping you comfortable and supported in both your workouts and reformer sessions. We really appreciate your support and kind words, enjoy wearing them!

Rated 5 out of 5 stars

Beautiful Designs, Room for Improvement in Material

I’ve had a positive experience overall with Powerlette. Their customer service is fantastic, attentive, responsive, and quick to help, which really makes a difference.

The designs are definitely a standout. They’re stylish, flattering, and clearly made with attention to detail. I genuinely love how they look.

That said, I do feel the material could be improved slightly in terms of quality and feel. It’s not bad, but there’s room to elevate it to match the level of the design.

Overall, I’m still happy with my purchase and would recommend Powerlette, especially if design is a top priority for you.

March 26, 2026
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Reply from Powerlete

Thank you so much for your thoughtful review and for your kind words about our customer service and designs, we really appreciate it. We also value your feedback on the fabric and will certainly take this on board as we continue to improve our products. We’re grateful for your support and hope to impress you even more with future collections.

Rated 5 out of 5 stars

Deffo be ordering again

Received my order today after placing my order yesterday, very fast delivery. They look great and feel great and I can't wait to try them training.

March 13, 2026
Unprompted review
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Reply from Powerlete

Thank you so much for your lovely review! We’re really happy to hear your order arrived so quickly and that you’re pleased with how the items look and feel. We hope they perform just as well for you in training, and we really appreciate your support!

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Rated 5 out of 5 stars

Absolutely obsessed with this brand

Absolutely obsessed with this brand. Shorts don't ride up , really flattering and comfortable. Erika and her team are lovely. Will be making many more orders , thankyou

February 23, 2026
Unprompted review
Powerlete logo

Reply from Powerlete

Thank you so much for your kind words and support! We’re really happy to hear you’re loving the fit and comfort of the shorts and that they’re working so well for you. It also means a lot to hear your feedback about the team, we’ll be sure to pass that on.

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