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POWERTOOLMATE Reviews 17,011

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TrustScore 5 out of 5

4.8

Tool Store
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Review summary

Created with AI, based on recent reviews

Evaluating 2,758 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, competitive pricing, and efficient delivery. Many people highlight the quick dispatch and arrival of their orders, often noting next-day delivery. The products themselves are consistently described as high-quality and offered at very reasonable prices, with some reviewers appreciating the special offers available. The ease of navigating the website and the smooth ordering process also contribute to a positive customer experience. However, some customers experienced issues with incorrect items being sent, delayed deliveries, or missing components from their orders. A few people also mentioned concerns about poor packaging, with items arriving in damaged boxes or without proper protection.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Price

Customers consistently note positive experiences with price. Many reviewers praise the competitive and... See more

Product

Reviewers mention positive feedback about product quality and selection. Customers frequently praise the... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the fast and efficient... See more

Order

Reviewers highlight positive aspects of order. Customers frequently praise the easy ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Needed a dust extraction attachment asap as started a rewire on the Tuesday after the Easter Bank Holiday when I ordered it. Came on the Wednesday morning......cant say more than that. Great service... See more

Rated 5 out of 5 stars

As always, a great product! I ordered it on Friday afternoon and the delivery was scheduled for the following Monday which was fine and what I expected. It actual arrived the next morning... brilli... See more

Rated 5 out of 5 stars

First order from PowerToolMate and cannot have expected more. Kept up to date all the way from order placed to delivery and it even arrived in 2 days even though it was the bank holiday! Would not... See more

Rated 5 out of 5 stars

My friend mentioned PTM to me so I thought ok I'll give it go and was pleasently surprised at the prices so I made my purchase and with ease so on that note well done and keep it going 👏

Company details

  1. Tool Store
  2. Battery Store

About POWERTOOLMATE

Written by the company

At Powertoolmate, we pride ourselves for providing top tools at rock bottom prices, with expert product knowledge and efficient customer service. If you need to talk to us about anything, please call 01752 854246 or email us sales@powertoolmate.co.uk FLASH DEALS SHOP NOW MILWAUKEE DEWALT MAKITA FESTOOL Stockists of many brands including the market leaders, Milwaukee / Dewalt / Makita / Festool plus plenty more. We are always adding new quality Power Tools, Power Tool Accessories, Hand Tools and Storage options to our catalogue of products. To stay up to date with what flash deals we have and the latest product releases, make sure you join our Powertoolmate Exclusive Deals Facebook group.

Contact info

4.8

Excellent

TrustScore 5 out of 5

17K reviews

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Replied to 72% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Best VFM

I hadn't heard of this company and some of the reviews on here or me off a bit, but I'm glad I went ahead and ordered. No issues for me. Prompt delivery. Great value for money.

May 3, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service as always

Have bought from PowertoolMate many times, and have always been impressed with the service. This time was no different. The items I wanted were in stock and arrived very quickly.

May 8, 2026
Rated 5 out of 5 stars

The service was excellent from start to…

The service was excellent from start to finish, and I would highly recommend this company to anyone looking for quality tools and equipment. The team was professional, reliable, and very helpful throughout the process. I’ve had a great experience using them and will continue to use this company for all of my tools and equipment needs in the future.

January 26, 2026

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