Press Hook Reviews 

Amazing! Without question, the best value and most comprehensive way to reach publications, blogs, and media outlets. The entire process is incredibly well structured, easy to follow, and highly effective. And whenever support is needed, the customer care is absolutely outstanding. An exceptional service all around!

Didn't do anything special. Overpromised that it would understand the brand and what to pitch. Felt like double the work and not worth the pricing.

This review is based on our recent interactions with Press Hook in 2026. In July 2026, we received an email stating that we had started updating our account, something we did not initiate. Despite having previously unsubscribed and directly requested removal multiple times, we continued to receive monthly invitations, with the latest in October 2026 asking us to review their service.

For context, I used Press Hook on behalf of a wine and gift shop from November 2022 through July 2023. Sample requests arrived promptly and continued throughout the subscription. These resulted in mentions in a podcast, a magazine, and an Instagram post. We appreciated the coverage, but it did not deliver the audience reach or return on investment we were seeking.

We understood that providing samples did not guarantee press. What frustrated us was that, even after following up, we often received no feedback or confirmation of receipt. Considering the subscription costs, the products we supplied, and the time spent shipping and following up, the results and lack of communication did not justify the investment for our business.

Our decision to cancel was driven by how the company handled our representative’s unexpected departure. After Brianna left in July 2023, communications continued under her name without a clear explanation of the change. In October 2023, we received a welcome-back email inviting us to restart our subscription. It was presented as coming from Brianna and signed “Brianna, Customer Success Manager,” even though she was no longer with the company. This felt misleading and further undermined our trust.

Being asked to share our experience years after our subscription ended, while our requests to stop receiving emails have not been respected, only adds to the disappointment.

In the end, it wasn’t just about the low amount of coverage. The lack of communication, the handling of our representative’s departure, and the continued emails after we asked to be removed have left us unwilling to use Press Hook again.

I pitched a journalist on behalf of a brand 1 month ago and now, they are sending invoices more than a month later when I am no longer working with the brand. There was no communication with the journalist or the platform in between about our chances of inclusion in any press. they are threatening to send us to collections if we dont pay. it looks like we dont have any other option. If you have pitched on any paid placement on press hook and have since then forgotten, please be prepared for sudden invoices. Definitely not recommended, especially not their paid placements.

Big cheats. I closed account and they keep charging $250 every month for atblest 6 months. They even remved company profile irvinei.com from their website bit still charging

I'm a journalist (with over 50 years experience) who was invited to join Press Hook and subsequently had many sample requests approved. However, only 1 of them was actually shipped/received. When I complained about that I receive this reply from Kelly on Feb 19, "While we do everything we can to facilitate connections and partnerships between brands and members of the media, sample requests are not a guarantee."

Same day a reply from CEO Michelle: "Apologies to hear this – let me connect with the team and see what we can figure out. Thanks for bringing this to my attention."
It turns out my account was closed WITHOUT NOTICE many days earlier as I could not login or reset my password.

On Feb 20 Talton wrote that I did not meet their criteria of having >10,000 unique views of my articles w/in a 3 month period. "We periodically review media accounts, though feel free to reach out again in a couple of months if you'd like your account reviewed sooner."
I replied stating their firm was unprofessional and requested the confirmed samples to be sent but there was no reply. Uggh!
If possible I would give Presshook 0 STARS!
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The Trust Pilot reply from PressHook on April 11th (posted below) has many inaccuracies/lies:
1] It totally contradicts the email received from Talton stating why my account was terminated. See above
2. "I ordered wine in bulk" is a lie because I only received 2 bottles of wine which I was planning to review for Splash Wines where I'm a part owner.
3. Stating "Multiple complaints were received from brands" is preposterous, because I did NOT receive ANY OTHER brand's samples despite many being approved. Not 1 brand messaged or emailed me with a complaint or question
4. I requested a tech product from China to be reviewed as I've done many times for tech websites. Ex: "Review of SideTrak Solo 17.3 inch portable monitor" at IEEE Techblog. The rep of that company messaged that it would be sent after Chinese New Year but it was never received!