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PretUp Reviews 

959
•
TrustScore 4 out of 5

3.8

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Company details

  1. Alternative Financial Service
  2. also in
  3. Investment Company
  4. Investment Service

About PretUp

Written by the company

Bienvenue sur PretUp

Acteur de référence en France du financement participatif pour les entreprises en dette privée

Nous voulons rendre l'investissement en prêt dans les TPE/PME accessible depuis 2015

Avec PretUp, tout le monde peut investir dans des entreprises françaises à partir de 20€. Nous vous proposons toutes les semaines d'acheter des entreprises en croissance soigneusement sélectionnées par des professionnels dans toute la France, et de percevoir des revenus mensuels d'intérêts.

Vous pouvez ainsi accéder à des entreprises de tous secteurs d'activités pour investir sereinement, à votre rythme, accompagné par des professionnels.

Acteur de référence du crowdfunding en France (plateforme régulée en tant que PSFP auprès de l'Autorité des Marchés Financiers AMF sous le numéro FP-2024-7 : +750 projets financés depuis 2015 /+64M€ de prêts octroyés / Communauté de plus de 45000 particuliers investisseurs 

Notre mission : démocratiser l'investissement en prêt dans les entreprises. L'inscription à PretUp prend quelques minutes, vous pouvez suivre vos investissements sur notre application mobile Ios & Android.

▼ Découvrer nos PROJETS

Notre promesse

Written by the company

Service client PretUp
Nous nous engageons à traiter l'ensemble des avis et demandes de clients le plus rapidement possible

Contact info

3.8

Great

TrustScore 4 out of 5

959 reviews

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3.8

All reviews

(959)

36 reviews in the last 12 months

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Rated 2 out of 5 stars

Support is barely helping.

Support is barely helping.

It took 4 months to verify my ID, tens of mail exchanges asking for a more clear ID scan, driver license scan, etc. When all of my documents were perfectly clear and have been valided by every other websites (like tens of them) without any issue.
I felt the contact was clearly mocking me at some times.

I finally have been approved when I scanned them at a professionnal image editing center... which cost me 10 dollars. A solid fraction of the money I earned on their website after several years.

The platform is bugged, it may say one day your identity has been verified, but in fact it is not. Well, a real pain to only approve your identity, and no other alternative way when they decided not to want your documents.

Of course, these issues happen AFTER you put your money on their platform. Once you want to withdraw.

If you can use another platform, I strongly recommend any other one, you may lose a lot of time with their.

EDIT : In fact, my account is still not verified as I write this comment.
1. On the My Profile it says my IBAN and RIB needs verification (i entered it several months ago), but in the account sections it is clearly written IBAN / Bnak account verified.
2. On the My Profile page it says ma 2nd ID verification is under going. I received a mail 3 days ago saying my 2nd ID verification was successful.

Everything is bugged.

March 10, 2022
Unprompted review
PretUp logo

Reply from PretUp

We are sorry if checking identity documents was so tedious. Financial regulations require us to have several good quality identity documents in order to fight against money laundering and the financing of terrorism. This step may change over time, which was the case on your account.
Equipe PretUp

Rated 5 out of 5 stars

Good Job pretup!

Good Job pretup!
Congrats to the team. Easy to use, very good design and good user experience.
As a chartered accountant, I really appreciated the quality of the financial information as well as the business description, entity perspective and risks.
Let see what's will occur with my investments on a long term basis!

December 12, 2017
Unprompted review
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