prezzo.co.uk Reviews 

We waited 45 minutes for a Christmas garlic bread. It wasn’t what we ordered! It was cold and not Christmas. 1 hour and 40 minutes after we arrived, the meal came. The carbonara was hot in the centre but cold on the outside. Not enough staff. Christmas pizza should have had pigs in blanket but apparently, the pigs were gone! No doubt run away to Bernard Mathews farm! Poor food and we were told off for them giving us the wrong starter. Ran out of our wine as well. Don’t go there. 😢

READING RESTAURANT.....Not impressed at all booked an afternoon tea through the website on the Friday, even called the restaurant to make sure was all booked ok.... only to get a call Saturday to say they will have to cancel as running a 99p offer.

Why let me book on the website in the first place and also dosent look great cancelling an afternoon tea booking just because you are doing an.offef in the restaurant, surely you should be able to cater for both ...... not impressed.

Visited the Broughton retail park branch of Prezzo.

Treated with hostility and contempt from a female server with half-shaved hair from the moment we walked in. Chastised us for turning up without a reservation, but also managed to find us a seat quickly and easily enough after I calmly said we'd be more than happy to try somewhere else if it was going to be an issue.

Came to our table exactly once after seating us, essentially chucking the plates our way and storming off again.

Absolutely no need or call for such a derisive attitude, it truly spoiled what was meant to be a pleasant evening out, the first of ours in a long time after suffering many personal hardships recently.

Other staff seemed helpful and cordial enough, but for whatever reason this one woman took offence to us wanting to have food in the establishment at dinner time and having to do the job she signed up to do.

Spent the whole time wishing we had walked away from the get-go, as there really was no way to shake the feeling that we were unwelcome.

I know everyone has their bad days, but this was just totally unacceptable.

First and last time going here, would never be able to recommend that anyone else frequent it either.

Although the young woman serving were delightful the food was absolutely dire. How can they charge £20 for some tough supermarket pasta with no salmon (when it stated prawn and salmon) and the sauce hardly covered the pasta. My son's meatballs actually tasted and smelled of fish. They did actually not charge for two of the meals. Italian cuisine I don't think so; I could have rustled up better than that in 15 minutes. Won't go again. Obviously no proper chef. However, as I said, front of house staff were really good and pleasant.

Visited Prezzo, Broughton, North Wales; not for the first time. We've never been disappointed: staff are efficient, attentive and polite; meals were delicious and offered excellent value for money; clean restaurant and facilities. Our local, reliable go-to restaurant.

Prezzo has front to charge child £16 for a tiny glass of squash and 3 course kids meal today whilst adults were only paying 99p for their main course when they bought a drink. Apparently it was our fault for ordering off the kids menu, You couldn't make it up!!

Today's special 99p menu stated kids pay £1 for standard 3 course menu and didn't make it clear that it only applied to younger kids smaller menu which is very misleading.

The children's prezzo meal subscription also only applies to younger children's menu which is too small for bigger kids appetites so I won't be renewing.

Thankfully other family restaurants such as las iguanas, Wagamamas and harvester are a lot more family friendly and generous with their portions and offers.

Overally complicated kids menu terms and conditions, so embarrassing for an Italian restaurant chain like Prezzo to cash in and discriminate against families with older kids aged 8+

We visited the Kettering Prezzo as part of the Mega Monday deal . Had a really good visit , pizzas were lovely and our young granddaughter also enjoyed her pizza and chocolate ice cream from the kids menu . Staff were nice and friendly particularly Tina who served us . Overall a positive visit and will be back .

Don't come here unless you like rude staff, long waits and small chewy pizza.

I eat in peezzo regularly because I have a Taste card and my 92 year mother likes going (dementia)! The staff are always nice and friendly and I doubt they get too many complaints in that regard. This is why I have given my review 3 stars. The problem is the food, it's not been the same since the pandemic. Even the ice cream does not taste as good and that is hard to get wrong unless you're using cheaper options. Three of us visited yesterday. Two of us had the tuscon beef and one had the roast salmon. I don't know how long our food sat at the pass but by the time it arrived on a cold plate it was barely even warm let alone hot. The roast potatoes with the salmon did not look roasted, which I pointed out to the waitress, but she insisted that they were! They looked like halved mini salad potatoes which had been boiled, I tried one and it didn't have a nice taste and was overcooked. All the dishes came with the chargrilled brocoli which was rock hard and burnt. They need to stop with the chargrilled brocoli because they don't know how to cook it properly without burning and it's always rock hard. I'm not sure if the food is mainly pre-cooked or pre-made but it doesn't taste freshly made to me, apart from the salmon, which was a very thin steak. It's so expensive so you want the food to taste good. I went 3 weeks prior with my mum, the salmon dish was better (the potatoes looked roasted) and I had pizza. In the past I always had the goats cheese pizza which was lovely but they've stopped that. However, you can now have a different pizza and get an extra topping of goats cheese. Unfortunately, it didn't taste good so I won't be doing that again. I don't know the qualifications of the person in the kitchen, I'm not sure if they are trained chef, but the execution needs improvement and prezzo need to stop cutting corners with food quality and freshness. My mum also likes mcdonald's so I think we'll stick to that and it's cheaper! ENFIELD TOWN

We went to eat at the brewery in Cheltenham. There was only one table full the rest were empty but the staff told us they weren't taking walkins but prioritizing bookings so we left and ate elsewhere, although we did try booking a table on line at prezzo as we left, and had no problem felt like they didn't want the business. (We did cancel the booking).

Lovely clean restaurant, staff very friendly, our waitress raphiella was very helpful and friendly. We all had a lovely tasty meal, definitely recommend. Was too stuffed for desserts, will definitely try them next time 😀

Unfortunately we were overcharged by £8.25. I did raise that the bill seemed higher than it should be but was told it was correct. The mistake is that we’ve been charged for three starters but only had two (which happened because the wrong starter was brought to our table which we rejected). We were told to order another starter from the non-gift menu for free. Am rating one star as we’ve been overcharged and the bill wasn’t checked after we mentioned the bill seeming higher.

Shame on you Prezzo. Your menu is extremely limited for type one diabetics or for anyone cutting out carbs particularly bread, pizza base etc. I thought the caesar salad would offer a safe choice but the so called tender chicken was a cut up breaded chicken steak. The croutons were large pieces of cut up garlic bread so easy to avoid. The occasion was a special birthday meal but I didn't want to make a fuss as I am not allergic to wheat or non gluten products but both adversely affect my gut. Such a poor way to claim to offer support for those who by necessity must eat a restricted diet.

I reviewed this business from a digital marketing and SEO perspective. The company appears professional and has the potential to grow its online presence further. The website and services are clear, and there are opportunities to improve search visibility, local SEO, and customer engagement. Overall, it seems like a legitimate business with room for digital growth.

Let's start with the pasta. Premium price, student-dorm-face-off quality. I've had better spaghetti hoops eaten cold, standing at the sink, aged nineteen with a glass of Prosecco that tasted more well, than average

Do their chefs get trained to look at a tin of tomatoes and a lump of dough and think, 'right, let's charge ritz prices for this'? Because their culinary hero is clearly Heinz.

The focaccia, to be fair, is genuinely good. So naturally they've found a way to ruin it. It comes with an 'extra virgin olive oil'that tastes like it's been squeezed from one very tired, very confused olive, and a balsamic vinegar that's so thin and characterless it's basically vinegar's LinkedIn profile, all credentials, nothing underneath. Four decent bits of bread for two people, completely let down by their support act, which was everything else on the table.

Honestly, I reckon I could pop into my own garden, come back with a jar of supermarket sauce and a pack of De Cecco, and stage a pasta face-off that would have this place quietly closing the blinds.

I'm not a chef. I don't even like cooking. That's the bit that should worry them.

This was £40 a head, with one glass of wine, two bottles of water, because tap water isn't offered (but legally it should).

The 'food' was edible. It wasn't enjoyable. It's like a British Army ration pack with better lighting, and looks 'instagramable'

In my experience, you're paying premium prices for a very below-average night out. Lovely bread, shame about literally everything they put next to it.

The pasta itself needs a word: unseasoned, no al dente option offered (did you ask), and somehow mixed, overcooked, undercooked, al dente and rubbery in the same dish. That takes a special kind of effort to make food tragic.

Absolutely terrible customer service. We booked a table (at Port Solent restaurant) well in advance and specifically requested outdoor seating. When we turned up, the lady at the front just flatly told us there were no outdoor tables available.
When I said we literally have a reservation, she just said "I know, but there is no table available." She offered us indoor seating instead, but completely brushed off the fact that they messed up what we actually booked. No apology whatsoever, zero empathy, and she honestly couldn't have cared less. She showed absolutely no interest in trying to make it right or even acknowledging their mistake.
Because of her completely indifferent attitude and the fact that they didn't honor our booking, we just left. Ended up ruining our whole evening. Completely unprofessional, wouldn't recommend at all.

Staff friendly but lacking attention to customers beyond serving. We waited 40 plus minutes for our mains to arrive and following that half an hour after the table was cleared for them to take our pudding order so we didn’t bother. The calzone were very disappointing as they were 50% dough rather than filling. The mixed salad was limp. Won’t be rushing back

Thomas and Matthew great service, would come again!

Visited Exmouth today, very friendly and helpful waitress Emmer made the visit more welcoming and enjoyable. The only downside is that the prices are considerably higher than what they used to be with portion sizes smaller. If it weren't for Tesco clubcard rewards - we wouldn't have been able to afford it!

Very disappointing experience. Over priced food, small portions, wilted rocket on pasta, food was tasteless which spoiled our family outing. Will not return.