Pro-Lok Reviews 

Signed an agreement on June 07, 2026 where the owner gave an incomplete cost of Porch and steps without including details or cost of railings.
The owner was reminded but nothing happened even after passage a week. Finally I have to give a written notice for cancellation of contract based on CPA clause "The contract is incomplete and missing essential required information"
Please be aware of this contractor

Ordered over 3 months ago, many phone calls and excuses later I still have no product. One man show, so no one ever gets a call back, they just wait longer and a are told to call him back over and over again without getting a real commitment on delivery. Time for a refund.

Stay away! The company contacted me almost 30 days after my purchase to let me know I had to pay additional shipping fees? I’ve been waiting for a package that I paid for for almost a month, they said everything was processed. I was then contacted almost 30 days later to tell me the item is in stock and ready to ship but I have to pay more! Like really? They couldn’t have told me last month that the one piece being shipped to Canada that’s costs $36.00 that’s weighs less than two pounds and is very small is going to cost $36.75 for shipping? It took them 27 days after I paid for the product to tell me this while I’m waiting to fix my door? What a bad operation. I expect that there are shipping costs when you buy something but it doesn’t take a month to provide that information after your purchase! Buyer beware!