I have an iPad Pro 9.7 inch, so it’s quite old and hard to find cases that are not on Amazon. Luckily, ProCase had a simple case they offer, and it gets the job done in protecting the back and front o... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was surprised how good the quality was of my product, I was very satisfied with it.
Company replied
Good case. The mesh / rubber case is little bit small, so it is hard to pull my T7 out. The exterior case is good enough.
This company makes a high quality, well designed, easy to use password journal. The individual pages are a heavier paper and stand up well to many days of use, the alphabetic letters are plastic coat... See more
Company details
- #4 of 4 best companies in Department Store
- #22 of 26 best companies in Craft Store
- #73 of 117 best companies in Fashion Accessories Store
- #59 of 91 best companies in Home Goods Store
- #93 of 129 best companies in Online Marketplace
Written by the company
We're Pros in Protection Rooted in the value of life, ProCase stands as the guardian of a better life In the past decade, smart devices have been developing rapidly and gradually occupying people's lives in many ways. While these devices hold immense value for consumers, concerns about damage and careful handling can often overshadow the user experience. Recognizing this, ProCase is committed to addressing these issues and enhancing the overall smart device experience. We've meticulously crafted a series of protective solutions spanning smartphones, tablets, laptops, and more, all under the banner of "protection case." At ProCase, cherishing life isn't just an attitude – it's a product philosophy ingrained in every design. We've woven the essence of life into each product, safeguarding the beauty of life for every user. Over the past decade, ProCase has emerged as a leader in mobile electronic device protection, expanding our product range beyond electronics to jewelry storage, beauty storage, outdoor, home, pet and other fields. With millions of users entrusting us with their well-being, ProCase continues to innovate, providing a holistic protection experience.
Contact info
32918 Tamina Rd, 77354, Magnolia, United States
- support@procase.com
- www.procase.com
4.1
Great
432 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Reply from procase.com
Thank you for your kind review! We hope you continue to enjoy your ProCase product.
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Perfect, I Love It!
Shipped quickly, packaging great, item was exactly what I ordered, I love the color, it fit my iPad perfectly, it is comfortable in my hands, and the price was Right! Thanks!
June 24, 2026
Reply from procase.com
We're thrilled to hear you're happy with your purchase. Thank you for choosing ProCase!
Good tablet case.
May 25, 2026
Reply from procase.com
Thank you so much for your kind review! We’re really glad to hear you’re happy with your ProCase product and appreciate your support.
Good quality
I was surprised how good the quality was of my product, I was very satisfied with it.
May 25, 2026
Reply from procase.com
Thank you for your wonderful feedback! We’re delighted to know that the product met your expectations and that you’re satisfied with your purchase. Your support means a lot to us.
Reply from procase.com
Thank you so much for your kind review! We’re really glad to hear you’re happy with your ProCase product and appreciate your support.
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Reply from procase.com
Thank you for your wonderful feedback! We’re delighted to know that the product met your expectations and that you’re satisfied with your purchase. Your support means a lot to us.
Love this slim case
Love this case. I had a thicker heavier one on my previous tablet and I hated it so I was on the hunt for a slim case that would not add much weight and still allow me to hold the tablet upright or place it on a table sideways. This case is perfect for both.
March 25, 2026
Reply from procase.com
Thank you for your support and kind words! Your support means a lot to us and motivates our team to keep doing better.
Good
Good, straightforward case. I wanted something simple and sturdy that protected my laptop. So far so good; 6 months and counting.
November 24, 2025
Reply from procase.com
Thank you for taking the time to leave us such a lovely review! We truly appreciate your support and are so happy to hear you had a great experience with ProCase.
Reply from procase.com
We’re very sorry to hear that the product did not meet your expectations. This is certainly not the experience we want for our customers.
Our customer service team will reach out to you via email shortly to better understand the issue and work with you on a suitable solution. Please kindly keep an eye on your inbox, including your spam or junk folder.
Thank you for your feedback.
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Poor Customer Service
Reached out to customer support via email on 3/25/26 1:10pm regarding unreceived Order #PRO14491 and requested refund to avoid any further delivery but did not reveive a response. Unsatifactorty customer service.
March 25, 2026
Unprompted review
Reply from procase.com
Hi Paul,
We checked our records and found that you first contacted us on March 21, and we replied on March 22 asking you to confirm your shipping address, but did not receive a response. On March 25, you reached out again, and we replied the same day asking you to confirm whether the delivery photo matched your address—again, no response was received.
As of April 2, we proceeded with a full refund, but still have not heard back from you. Please kindly check your email (including spam/junk folders), as we have responded promptly at each step according to our customer service policy.
We are always here to help and would be happy to assist further if needed.
Great buy, very good product
Great, sturdy product. Replaced a more expensive case made with cheap plastic. It was also shipped very quickly.
Points I like: soft plastic holds my iPad securely; backing and cover strong. Nice touches: opening at back to easily remove my pencil; volume controls cushioned with tactile buttons.
January 25, 2026
Reply from procase.com
Thank you so much for your kind review! We’re really glad to hear you’re happy with your ProCase product and appreciate your support.
ZERO STARS SHOULD BE AN OPTION. DO NOT BUY
If zero stars was an option that’s what i’d give this company. I ordered a 2 pack of ipad air screen protectors and received an OPENED package that had wrappers for all of the contents in the package inside and ONE screen protector was inside but had been USED and had DIRT stuck all over it. I literally received NOTHING but someone’s TRASH.
January 27, 2026
Unprompted review
Reply from procase.com
We're truly sorry to hear you didn't have a positive experience. Unfortunately, we can't identify your purchase using the details shared here. To help us investigate and resolve this, please contact our customer support team at [support@procase.com] with your order number or any relevant information.
We appreciate your patience.
I have ordered successive ProCase…
I have ordered successive ProCase products exclusively for my IPad. I use it daily and the cases look good and last for way longer than I have seen re competitors' products.
January 20, 2025
Unprompted review
Reply from procase.com
Thank you for your support and kind words! Your support means a lot to us and motivates our team to keep doing better.
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I have a cover for my ipad
I have a cover for my ipad. I like it because it is light and we'll built
January 25, 2025
Unprompted review
Reply from procase.com
Thank you for your wonderful review! We’re thrilled that you love your ProCase product. Your support means the world to us, and we’re excited to continue providing quality products for you!
I try and return a lot of cases before…
I try and return a lot of cases before I find one that's suitable for me. This one was my keeper because it was the only one that would hold my tablet up in landscape mode without it slipping down. Over the years I've purchased two Galaxy Tab cases. Over time the plastic has broken and because I couldn't find a suitable replacement for the Procase, I have double sided tape holding one corner of the Galaxy Tab in the case.
November 19, 2025
Unprompted review
Reply from procase.com
Thank you so much for your kind review! We’re really glad to hear you’re happy with your ProCase product and appreciate your support.
This company makes a high quality password journal
This company makes a high quality, well designed, easy to use password journal. The individual pages are a heavier paper and stand up well to many days of use, the alphabetic letters are plastic coated so do not bend or fade, each password entry is easy to identify with lots of room to add additonal information. The size fits easy in one's purse or business folder. This is a much more practical password journal than others I've look at in the market.
December 26, 2025
No surprises or disappointments
You had what a wanted, in stock. It shipped without delay and arrived quickly, intact and complete unlike the jerks at Amazon.
This is why I prefer to order direct.
November 26, 2025
Reply from procase.com
Thank you for your support and kind words! Your support means a lot to us and motivates our team to keep doing better.
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Reply from procase.com
Thank you so much for your kind review! We’re really glad to hear you’re happy with your ProCase product and appreciate your support.
No delivery notification, horrible return policy
I was never notified of delivery and couldn’t find my package for days. The return policy is horrendous. They charge a 15% restocking fee and instead of providing and charging for a shipping label, you must pay for shipping yourself. I ended up not returning the product because between the cost of shipping and the restocking fee I would have received a refund of $3. They use Amazon shipping. You’re better off ordering the exact same product from Amazon for cheaper with free returns.
October 11, 2025
Reply from procase.com
Hi Sarah,
After carefully reviewing your order and our communication records, we found that our customer support team had been actively assisting you from Oct 22 to Nov 22 regarding your delivery issue. A partial refund solution was discussed, agreed upon, and successfully processed. Considering that a resolution was reached, we are concerned and unsure why our service still received a negative review.
Regarding the shipping method, some of our products are fulfilled through Amazon’s Multi-Channel Fulfillment service to ensure faster and more reliable delivery. This may have caused some confusion, and we kindly ask for your understanding.
If you have any additional concerns, please feel free to reach out. We’re always here to assist.
Protect Your Investment in Tech
Ordered a case to protect my AirPods Max. It was delivered promptly, reasonably priced, item as described, and provides more than sufficient protection for my headphones. I use it everyday and keep it in my backpack to ensure safe transport no matter what.
October 28, 2025
Reply from procase.com
Thank you for your support and kind words! Your support means a lot to us and motivates our team to keep doing better.
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