Pro Paintball Ltd Reviews 

Please review the information on timings for customers to arrive and get kitted out.
Session booked from 12:00hrs to 15:30hrs for up to four hours of paintballing.
Joining instructions said to arrive 5-10minutes before hand. Ignore this, as the briefing isn’t until 12:30hrs with an actual start of 13:15hrs. So how they were going to fit in “up to 4 hours of paintballing”, not sure.

For what you’re paying, the quality of the kit was a disappointment. I tried two sets of goggles, because the bands at the back were very loose and wouldn’t tighten. So the goggles misted up reallly quickly and were very loose. The friendly staff could only advise that they were busy and could only suggest trying more. Therefore my experience was just trying to see through completely fogged up goggles at nothing.
Others had the same experience with the goggles, so we called it a day after two games. Didn’t want to spend money on more paintballs just to shoot blindly through fogged up and loose googles.

The set up at the beginning was a bit disjointed, and even after an hour of hanging around we still weren’t given the kit and paintballs by the end of the briefing. Infact we’d gone through the masking up point and were just about ready to finally start, and had to ask when we’re getting paintballs!?!?!?

Booking through the separate UK Paintballing agency gives the paintball center scope to pass off any complaints to them if you have any problems with timings, bookings etc.
So although the staff were friendly their general answers were that we’d have to take up any concerns around timing to UK Paintballing.

We have had experiences at other Paintballing centers, including Mayhem Paintballing center in Essex that have been more structured, organized and customer focused, even at busy times.
With goggles you can see out of for a much better experience.

Unfortunately, yesterday a Chobham, an overall disappointing experience.

We had a great full day here. Staff were super friendly, patient, helpful. Options for food etc. interesting challenges. Had a great time would definitely recommend

Great day out - will and the team were excellent - we survived the 27 degree heat - well organised breaks and games were great!

Brilliant time. Excellent set up with friendly staff. Top day.

Quality. Especially max was a great hosts

First time using pro paintball, great set up, great staff, no complaints will definitely be back again with the boys! Quality time

Very fun day out at Pro Paintball. Situated a stones throw away from the A3, this paintball centre was a fantastic day out for me and my friends. On the particular day we were there they had a pop up pizza van that delivered the most succulent lunch.

All maps are well thought out and detailed and provide a different objective which was compelling and immediately got your communicating amongst themselves.

The guys that run the centre Max, Will and Jay have grown the business enormously over the past few years and speaking to them about their plans of growth and to adopt more centres around the county was really encouraging to hear.

Jay looked after my group for the day and he is a really lovely man. When I took a painful shot on the elbow he comforted me and made me feel better.

Very well organised day out for my friends and me! Great value and experience so will be returning

Had a great time on Saturday, the marshals were great and very much value for money, highly recommend!

Absolutely brilliant paintball experience! The staff are friendly and well organised. The games are exciting and equipment was solid. We will be coming back for sure.

Really good time, would recommend

We used this paintball site for a private company event.

The day was organised, the staff were friendly and helpful, and we all had great fun. It was well priced compared to another quote.

The day cost £1,520 for 40 people and another site could only get down to £2,000.

We would recommend for other businesses looking to add a fun event for their staff!

The maps were amazing and really well crafted, had such a good day there. It was definitely the most fun I've ever had playing paintball, the staff were lovely and the price was very affordable!

Travelled from Surrey for a birthday party and had such a good experience at Pro Paintball. The marshals were professional, the games were loads of fun and the whole day ran really smoothly. Perfect activity for birthdays, groups and first timers. Would definitely come back again

Their customer service was amazing!
I came to Pro Paintball in Cobham for my birthday party, found the prices affordable and the maps really thought out.

Had a amazing time with friends at pro paintball, the games were well organised & the team ensured that everyone had a great time.

Prices for equipment & paint balls were also extremely reasonable.

Would highly recommend to anyone looking to play some quality paintball.

We had a great day at the Cobham venue for my friends birthday. The staff are very attentive. They made us feel very welcome. The game zones are varied and interesting, each with its own theme and objective.
We had a big age range in our group, players as young as 11 and older than 60 and everyone had a great time! Thank you Pro Paintball, we’ll be back soon.

Customer service at Pro Paintball disappointed on November 22nd 2025 by ignoring my mother’s clear instructions to give 2000 gifted paintballs to me before I bought any extra. That didn’t happen and I needlessly purchased extra paintballs and they are refusing to refund that needless purchase. Staff’s version of these events is different and they are sticking to their version. The paint balling session was good and no complaints there as I only discovered this failing afterwards. Such a shame on an otherwise good and new operator rivalling the established DeltaForce nearby.

I booked a birthday party at Pro Paintball to try them as the new kid on the block rather than book our usual Delta Force and was disappointed by the customer service experience post the event. PP are refusing to refund for paintballs I needlessly purchased as staff failed to tell me beforehand that I had a gift of paintballs as a birthday treat from my mother. Really disappointing attitude from them so I won't be returning there but will patronise Delta Force once more.
Your reply misses the point entirely, which is what I've been trying to get across without success. Had your staff given me the gift balls when they should have done I would had no need to pay for an additional 1,000 balls. Yes of course, we used them; we hd no choice having purchased them. But there was no need. STAFF SHORTCOMINGS IN CUSTOMER SERVICE, THAT'S THE POINT. IGNORING THE VERY PRECISE WISHES OF THE GIFT GIVER, IE. MY MOTHER. And giving a very different and false view of what they did and when they did it. I expected Pro Paintball to be better than this.

Honestly just great, came from Germany on the Weekend just to visit my family but we decided to come here. It was just great. We had lots of fun and a pizza at the end. 10/10