The service was advertised at £9.90, which is why I proceeded. However, after completing the payment, I was charged £79.60 without any clear warning beforehand. This is highly misleading and feel... See more
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SCAMMERS!!
like many others scammed by this website. to which I thought I was paying 9.99 and then in fact charged £54.00 for something the Gov. uk can supply for £7. I feel very foolish to be taken in as I'm usually pretty savvy. Bank would not take action apart from block future payments. Their website is designed to trick you into thinking you are paying £9.99.BEWARE
I will not repeat what has already been…
I will not repeat what has already been written but will say I am disappointed in Lloyds or Visa that do not allow me to make a complaint about a transaction on my Visa card until I have waited 15 days.
Needless to say Property Records UK are individuals of the disreputable kind and hope that Karma is in their near future.
Same as everyone else unfortunately…
Same as everyone else unfortunately should have read reviews first! Said £6.90 and I know they should be about £7 thought it was same as gov site at the £7 as soon as payment went through it turned into £51.80 without any confirmation etc! Awful scam! Emailed them and they have ignored me! So I’ve been to my bank for a refund! Don’t get scammed and stay away from them! Miss selling!! really bad!! DO NOT USE!
It's a scam exactly as the other…
It's a scam exactly as the other reviews this happened to me but within 24 hours I got my money back via NatWest ..please contact your bank you will be refunded
The same as all other reviews on here
Same as everyone else I got stung with the small print of over priced payment which I thought was 9pounds. Annoying
I did get my documents within 5 minutes and it is exactly what I needed.
Just disappointed not reading it, but again that's how these companies make they money.
Sneaky pricing and terrible service
Unfortunately I've also falken foul of missing the true price hidden in the small print.
Very sneaky.
They also sent through a historic title plan. When I've point this out and ask for a correction they have ignored me.
Complete con
Complete rip off - will be reporting to consumer services.
Read the small print for true cost of product - not the highlighted ‘processing’ fee. Intentionally misleading and generic response when contacting them about this even though I tried to rectify as soon as payment went through. Overpaid by £50!!
Yet another SCAM!
Not the official site of land registry just another company defrauding people out of money
Very unhappy, they pre tick services so you pay more than you need to and worse still documents I paid over £50 were in the previous owners name not mine so totally useless and pointless
Tried calling them to explain and got put on hold for 10 minutes then used the request call back option which did not happen
Then emailed explaining my issues asking for a refund did not get a reply
Forwarded my email again today asking for a response which then came through saying they take absolutely no responsibility and as I have already paid for the service I will not get a refund
Wish I’d checked the reviews
Clearly just another SCAM!
Scam website
The website told me that it would cost 6.90 to purchase a conveyancing pack and then charged me £76.80. The real price is in very small print right at the bottom of the page. I immediately contacted their “support” email address to tell them they had to cancel the transaction and refund me. I also told them that I was cancelling the transaction under the legal 14 day cooling off period for online purchases (it’s under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013). They agreed to give me a refund and it’s just been refunded to my card. I had also initiated a charge back dispute with my credit card which is worth doing as it impacts their status with the banks.
Fraud company based in Spain
Fraud company based in Spain. They quote £9.90 then on checkout charge you £54.90 without you agreeing. I will have to speak with my bank.
ZERO STARS SCAM SCAM SCAM
ZERO STARS SCAM SCAM SCAM
AVOID THIS COMPANY!!!!
UPDATE:- request a chargeback from your bank as pricing IS NOT CLEAR!
Under UK consumer protection law, including the Consumer Protection from Unfair Trading Regulations 2008 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, businesses are required to present clear and transparent pricing, including all mandatory fees, before a customer commits to a purchase.
EVERYONE WHO HAS BEEN SCAMMED WITH THE £6.90 NEEDS TO REPORT TO TRADING STANDARDS OR START SMALL CLAIMS AGAINST THEM
Their website claims are untrue
I HAVE MORE INFORMATION ON THIS COMPANY. IT IS NOT A BRITISH COMPANY BUT OPERATES IN SPAIN. LITTLE OR NO CHANCE OF OBTAINING A REFUND. THIS COMPANY IS SCAMMING US BRITS!I wanted to know about the ownership of the fences surrounding my property. Clicked on a £6.90 charge and paid using my credit card. Mastercard wanted me to authorise £0.00 but I ended up paying £76 for these records. Little to say that the records obtained did not specify which fence was mine and which were my neighbours. A rip off! Do not use!
Scammers
Scammers. You think you’re paying £9 for your land registry record but you get charged £76. Paid with Apple Pay and as payment went through, £76 flashed up. I’m livid. Why was I so stupid as to fail to notice that this site has nothing to do with Land Registry ? Should have been more careful. Credit card company are aware.
Do not use
Absolute scam.
They advertise the price of getting a land registry document as £6.90 and then as soon as you pay, it charges £51.80.
They also set up a subscription without permission. I only found out about this when I rang my bank to try to stop the payment going through.
If you actually use the government website the cost is only £7 - sadly I thought I was on it.
I wish I had checked these reviews first....
I really wish I had checked reviews before using this company. I ended up paying £54.80 for what was essentially a basic search.
Looking back, there were clear warning signs. The website is littered with mistakes, which I should have picked up on at the time.
I contacted the Bank of Scotland to report the transaction and to ensure no subscription had been set up. While they were able to confirm that, I found the rest of their response unhelpful. When I asked how to formally report the website, they were unable to point me in the right direction.
Surely there should be a clear and accessible way to report websites like this, to help prevent others from being caught out. I’m certain I won’t be the last person affected.
Absolute Scam
Absolute Scam - I was fooled into thinking this was the legitimate correct UK Government site and was charged £78. Avoid - these people should be stopped.
Scam! Run!
A scam website pretending to be an official land registry website and took £76 from my account. Will be reporting.
Scammers
Scammers. Click on £6.90 and they charge £52+. Recurring card payment. Email address for support is either false or ignored.
Do NOT use.
Been caught? Report ad to Google.
SCAM SITE One star as ZERO doesn't seem…
SCAM SITE One star as ZERO doesn't seem to be available.
SCAM took £51.80 from my account and it…
SCAM took £51.80 from my account and it said £6.90 at the checkout. Why is no one taking down this website. I have contacted my bank and will be ringing action fraud. This site needs taking down. I will also be contacting BBC scammers as people need to be aware. This should not be allowed to continue.They also keep details for further payments . It is hidden in the small print . This is illegal! a company can’t hide the total and sign you up for a subscription without making this clear. This is fraud!
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