Property Stop Reviews 

95
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Such a friendly team, both in person hosting viewings and via email- where we got rapid responses to any questions we had. For my first time organizing a move independently, property stop made it a ve... See more

Company replied

Rated 5 out of 5 stars

excellent staff very efficient in answering phones and e mails work done if needed by requesting as soon as possible very polite and pleasant staff

Company replied

Rated 4 out of 5 stars

I've been really pleased with Property Stop as my letting agents. They're a good all-round service, and I've found them dependable at every stage. Their tenant referencing is thorough and accurate, wh... See more

Company replied

Rated 5 out of 5 stars

We have been working with Property-Stop for more than 15 years. Their service is very professional. They react quickly to any request or concerns coming from landlords or tenants. They have a... See more

Company replied

Company details

  1. Real Estate Rental Agency

Written by the company

Established in 1996, Property Stop is one of the fastest-growing independent letting agencies offering property management services throughout the Essex region. With Property Stop, you will benefit from our proven track record of delivering outstanding letting & management services. With a head office based in the heart of Chelmsford City centre, we are able to offer our services throughout Essex specialising in Chelmsford, Braintree, Halstead, Witham, Colchester, Ingatestone, Brentwood, Billericay, Wickford, Basildon, South Woodham Ferrers, Danbury, Maldon, Southend On Sea, Stanford Le Hope & Grays. Co-managed & run by two Company Directors with well over forty years of combined agency experience. Property Stop and its trained team of experienced staff have your best interest at heart and our focus is solely on our clients. We prioritise customer service and relationship-building. By working closely with landlords, we tailor our services to meet your individual needs.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

95 reviews

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4.7

All reviews

(95)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Such a friendly team

Such a friendly team, both in person hosting viewings and via email- where we got rapid responses to any questions we had. For my first time organizing a move independently, property stop made it a very smooth process.

November 5, 2026
Unprompted review
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Reply from Property Stop

Dear Harry,
Thank you for your feedback.
Best regards,
Property Stop

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Rated 5 out of 5 stars

excellent staff

excellent staff
very efficient in answering phones and e mails
work done if needed by requesting as soon as possible
very polite and pleasant staff

October 28, 2026
Unprompted review
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Reply from Property Stop

Dear Bharati,
Many thanks for leaving us a review.
Best regards,
Property Stop

Rated 5 out of 5 stars

The flat was spotless when I moved in

The flat was spotless when I moved in, communication was really easy and I always received quick responses to my emails. The whole process was handled very professionally. Thank you so much for all your help!

October 7, 2026
Unprompted review
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Reply from Property Stop

Dear Vuslat,
Thanks for leaving a review.
Best regards,
Property Stop

Rated 4 out of 5 stars

Reliable, professional letting agents

I've been really pleased with Property Stop as my letting agents. They're a good all-round service, and I've found them dependable at every stage. Their tenant referencing is thorough and accurate, which has given me real confidence in the people placed in my property. Just as importantly, when issues have come up during and at the end of a tenancy, they've handled them professionally and fairly, keeping things straightforward and balanced for everyone involved. I'd happily recommend them to other landlords.

October 5, 2026
Unprompted review
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Reply from Property Stop

Dear Richard,
Thank you for the review.
Best regards,
Property Stop

Rated 5 out of 5 stars

The team at Property Stop have been…

The team at Property Stop have been very helpful, friendly and professional. We've mainly been in correspondence with Esmé and Richard and they have been a pleasure, and the best agents we've ever had so far.

September 30, 2026
Unprompted review
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Reply from Property Stop

Dear Mel,
Many thanks for the positive feedback.
Best regards,
Property Stop

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Rated 5 out of 5 stars

I have been a landlord for over 5 years…

I have been a landlord for over 5 years and have used property stop. They provide a great service, very responsive, great communication and happy to help

September 28, 2026
Unprompted review
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Reply from Property Stop

Dear Stephen,
Many thanks for your review.
Best regards,
Property Stop

Rated 5 out of 5 stars

I have been a landlord for over 20…

I have been a landlord for over 20 years now and have used many agents to find tenants and my experience using Property Stop was amazing. As a business placing people into our properties they take time to find the right tenant by interviewing them and carry out all the necessary checks ensuring trustworthiness and ability to pay the rent. I would particularly like to say thank you to Richard Parry who managed the whole process for me and communicated with me on a daily basis until contracts were signed. I also have confidence that any support I will require in the future Property Stop will be at the end of the phone to support me.
I have no hesitation in recommending Property Stop as the go to agents for anything property related.

September 28, 2026
Unprompted review
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Reply from Property Stop

Dear Dustin,
Many thanks for the kind review.
Best regards,
Property Stop

Rated 5 out of 5 stars

We recently moved into one of Property…

We recently moved into one of Property Stop's rental properties and have been delighted with the level of service and professionalism of the team. They're incredibly responsive and quick to action requests.

September 10, 2026
Unprompted review
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Reply from Property Stop

Dear Cat,
Thanks very much for your review,
Best regards,
Property Stop

Rated 5 out of 5 stars

Very helpful with remote viewing and…

Very helpful with remote viewing and irregularly timed key pickup. Been very friendly and professional throughout.

August 22, 2026
Unprompted review
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Reply from Property Stop

Dear James,
Thanks for the feedback, it's very much appreciated.
Best regards
Property Stop

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Rated 5 out of 5 stars

We have been working with Property-Stop…

We have been working with Property-Stop for more than 15 years.
Their service is very professional.
They react quickly to any request or concerns coming from landlords or tenants.
They have a very good pool of reasonably priced contractors who fix swiftly the problems/issues identified.
They conduct regularly property checks.
They treat fairly both landlords and tenants.
They are working very hard to make sure that the property is kept occupied and looked after.
We are very happy with them as our property managers.

September 9, 2026
Unprompted review
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Reply from Property Stop

Dear Peter,
Thank you for taking time to leave us a review.
Best regards,
Property Stop

Rated 5 out of 5 stars

Property stop

Property stop , took over the agent that we had, and have been far better, and has given us sound advice, and found new tenant for our property the team all have good knowledge, Tara,Sally, and Esme ’ are always polite and clear ,
Ian b

August 17, 2026
Unprompted review
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Reply from Property Stop

Thank you for your positive feed back it's very much appreciated.

Best regards,
Property Stop

Rated 5 out of 5 stars

A Great Partner for Landlords

I started my rental property business shortly after COVID and was fortunate to be introduced to Property Stop through a friend. Today they manage three of my properties in Chelmsford and their service has been excellent.

From thorough tenant vetting to regular property inspections they handle everything professionally and efficiently. They take the stress out of the landlord-tenant relationship and give me complete peace of mind.

I highly recommend Property Stop to any landlord looking for a reliable and professional property management company.

September 9, 2026
Unprompted review
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Reply from Property Stop

Dear Segun,

Many thanks for the kind review.

Best regards,
Property Stop

Rated 5 out of 5 stars

Lovely team/company

I found Property Stop (Richard, Esme & team) to be very helpful, quick in responding and informative. The Property Stop tenant portal was easy to navigate and sign what was required and this contributed to a smooth process as from viewing to moving in was very quick. Thank you to all the team!!

June 9, 2026
Unprompted review
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Reply from Property Stop

Dear Ashly,
Thank you for leaving us a review.
Best regards,
Property Stop

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Rated 4 out of 5 stars

New tenant with Property Stop

I am a new tenant with Property Stop and have found them to be well organised and professional, and relatively quick with responses. Richard in particular stood out for his friendly and helpful manner.

January 6, 2026
Unprompted review
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Reply from Property Stop

Many thanks for sharing your experience.
Best regards,
Property Stop

Rated 5 out of 5 stars

They just deliver a great service

They just deliver a great service. As a landlord I am happy with the professional service. I also know that my tenants are being looked after and treated fairly. Thanks to the PS team over the last 10 or so years.

April 27, 2026
Unprompted review
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Reply from Property Stop

Dear Andy,
Thanks for the review.
Best regards,
Property Stop

Rated 5 out of 5 stars

Extremely fast

Extremely fast, supportive and professional. Highly recommend

March 27, 2026
Unprompted review
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Reply from Property Stop

Dear Rochelle,

Thanks for your positive review.

Best regards,
Property Stop.

Rated 5 out of 5 stars

After other disappointing agents

After other disappointing agents , I have found a good company to manage my portfolio of 15 properties.
They understand my requirements, and explained in depth the new challenges facing landlords in 2026.
I used to manage my properties personally, however with all the new legislation, I feel confident that Property Stop can manage my portfolio to my satisfaction.
My relationship with Property Stop has been on going for the last 18 months.

December 8, 2025
Unprompted review
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Reply from Property Stop

Dear David,

Thanks for leaving a positive review.

Best regards,
Property Stop

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Rated 5 out of 5 stars

Professional, efficient and honest staff

We have let our Chelmsford apartment through Property Stop since we purchased it in 2015. We have always found them to be very professional, efficient and honest in the entire 10 years. Everyone is friendly and helpful. We are very happy to recommend Property Stop.

December 18, 2025
Unprompted review
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Reply from Property Stop

Dear Paul & Kim,

Many thanks for your kind feedback.

Best regards,
Property Stop

Rated 5 out of 5 stars

I’ve used Property Stop for the last…

I’ve used Property Stop for the last couple of years. They’ve always provided a professional service and are quick to find tenants for my properties. They are quick to respond to any queries I have and really help take the pressure off being a landlord. Highly recommend!

November 17, 2025
Unprompted review
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Reply from Property Stop

Dear Mrs Rogers,

Thank you for the review.

Best regards,
Property Stop

Rated 5 out of 5 stars

My experience with Property stop has been phenomenal

My experience with Property stop has been excellent as a busy professional moving was a daunting task in terms of scheduling.
Tara, my allocated agent was professional , efficient, supportive and accessible. She exhibited such a high standard of customer services throughout my Tenancy timeline always being that first port of call to either deal with my enquiries or refer me to the correct department, Tara continued to support me beyond my exit in order to ensure my transition was as smooth possible. Her genuine endeavours to provide excellent care from the beginning to the end of my Tenancy and beyond was amazing.

I would thoroughly reccomend property stop.

Deborah

November 5, 2025
Unprompted review
Property Stop logo

Reply from Property Stop

Dear Deborah,

Thank you so much for your review.

Best regards,
Property Stop.

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