Prosp Reviews 

We’ve been paying for this tool for over a month and still haven’t been able to use it due to ongoing platform bugs.

I rarely leave negative reviews, but this has been a poor example of how to run a SaaS product.

After reporting the issue, the initial support response was dismissive and failed to address the actual bug.

The Head of Support later stepped in and scheduled a call. During that call, I even added a team member to the platform—time and money wasted, as the issue remains unresolved three weeks later. The dev team has not provided a single update.

The only “solution” has been to wait for a V2 release, expected in two weeks—while continuing to pay for a product that is unusable and unreliable.

The product itself shows promise, but the customer support and issue resolution process have been far below the standard of any other B2B SaaS I’ve used.

At this stage, I would strongly recommend choosing an alternative if reliability and trust matter. I’ve used a comparable tool for years, and for a marginal price difference, the experience is significantly better.

I’ve used most LinkedIn automation tools for more than five years, both before and after Prosp came out, and Prosp is my favorite. It has the best mix of safety, reliability, and features. Other tools may have certain things Prosp doesn’t, and they all lack something Prosp has, but overall, Prosp is the best.

I've been using many LinkedIn outreach tools and Prosp is my favorite. It's clear, fast to use and you can stack messages back to back to make it look more natural for the prospect. Most tools only lets you send messages every 3 hours or so, but Prosp makes it more natural. Highly recommended for individuals or agencies who want to book more meetings from LinkedIn!

Great apP! i love it best for linkedin automation.

the software is smooth simple & very easy to navigate & also have top notch customer service. Recommended for Linkedin Outreach

I've been a user for 7-8 months. First simple LinkedIn campaigns ran well, no issue. As a follow-on, I tried to filter for those who had accepted my LI invitation in the first campaigns, so I would have a list of those who had accepted that I could target in a follow-on campaign. Filtering failed, and support is entering its 4th day with no word. Other bugs I won't bother to describe, but they have been numerous and taken days to resolve. I'm actively looking for alternatives to be able to message LI connections in bulk.

They are extremely responsive and always there to help with any questions or obstacles. One of the best service providers, such a great tool by itself, but support makes it even better and more valuable.

Prompt assistance. Helpful answers.

Excellent support, product producing great results so far,voice note proving very successful. Overall very happy.

Got charged multiple times, didn't get refunded and afterwards got charged again after they said they'd cancel the subscription

Linkedin profiles, which they promised on delivering never got fulfilled, neither did it for anyone else + the software is quite buggy and doesn't have the needed functionalities

Fundamentally deceptive company, refuses to provide refunds despite being present on their OWN faq page, an their voice cloning software is rudimentary. Lackluster automation processes mean you can't even send custom voice-notes manually, or furthermore, can't use messaging to individual accounts on Linkedin

Not a good platform and absolutely awful support / team. Ensure you stay FAR away from them.

Their refund policy as they state is a complete lie: "What's Prosp's refund policy?
At Prosp, customer satisfaction is our top priority. That's why we have a straightforward, 100% refund policy. If you're not satisfied with our service or encounter any issues, we'll refund the full amount of your subscription, no questions asked. It's part of our commitment to delivering the best service possible."

Scam. They charge me, even I cancelled my subs from them. Stay away! Even the CEO is skanky... please check first. The CEO isn't even on LI or Facebook.

Really disappointing service. I started a trial to try the voice AI, quickly realised it wasn't right for me and ended my trial.. or so I thought. I was auto billed at the end of the trial period without any reminders this was going to happen, and on communicating with the team to ask for a refund on what was clearly a mistake, I was refused a refund.

Platform was well, but you cannot install your own proxies when i used there proxies my account loggin in to hong kong while i live in dubai. So i did one more automation and my account got blocked. Nothing wrong with the platform. Only one of the most important parts they missed out on.

Dreadful platform thats full of bugs with horrible AI messaging and gets the basics like company name wrong. So it will say "hi, x great to see your work at yy company", but gets the WRONG company.

Massively reputation damaging.
The support is terrible and they wont get back to you.

The AI messaging is just horrendous. I got a prompt working really nicely in ChatGPT. Transfer it to prosp and it generates awful copy that stinks of AI and a 6 year old could spot it. I would run a mile from this dreadful platform.

I got a prompt right in ChatGPT that

This is such a great tool for LinkedIn outreach with a voice recording etc. I have been using for some time and it delivers quite good results. Scraping LI contacts is so easy. Very happy with it :)