ProTranslate.Net Reviews 

562
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the very reasonable pricing offered for various official document translations. Consumers consistently note that the support teams are remarkably responsive, extremely helpful, and readily available to assist with any urgent translation requests around the clock. Some reviewers were not happy with the overall experience, pointing out serious issues like unreliability, unprofessional formatting, and a complete lack of proper sworn translation services. Additionally, individuals encountered frustrating problems regarding incorrect final document versions, rigid quote processes, and thoroughly unsatisfactory customer support experiences.

What people talk about most

Service

Customers had positive experiences with service, frequently highlighting the exceptionally fast delivery,... See more

Price

Consumers find price to be positive, highlighting very fair pricing and rates that are relatively low... See more

Response time

Clients share positive opinions on response time, highlighting professional project managers, very quick... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that communication has usually been... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting the professional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed a certified translation from German to French to obtain the French vehicle registration certificate of my new vehicle bought in Germany. The Protranslate website was well referenced as first... See more

Company replied

Rated 5 out of 5 stars

Protranslate was suggested by a friend of mine, who was satisfied with the service. I used the service a few times in a short period of time. They were fast, accurate and communicative throughout the... See more

Company replied

Rated 5 out of 5 stars

The communication is excellent, the delivery is promptly and finally the Translation was very good. I once made a correction, it was in less than 30 minutes corrected and sent back completed. I can r... See more

Company replied

Rated 5 out of 5 stars

Super fast service, always available to answer all your queries 24 hours from Monday to Sunday with excellent prices.

Company replied


Company details

  1. Translator

Written by the company

Protranslate.Net Provides Professional Translation Services Through Our Team Of Expert Translators. Click Here To Start Translating Your Documents!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

562 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(562)

79 reviews in the last 12 months

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Rated 1 out of 5 stars

If you value privacy, avoid at all cost

I only checked how much would it be to translate multiple documents. It does give you a quick estimate automatically, which can be useful, BUT as soon as you leave the site they bombard you with emails telling you to check out or pay quickly, which feels very harassing. If they can't get to you by email, an AI voice calls you. If that doesn't work, a person calls you. I blocked all of it. If someone leaves a site, there is a reason for it. Stop harassing people for money!!!

November 3, 2026
Unprompted review
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Reply from ProTranslate.Net

Dear Alex,

Thank you for sharing your feedback, and please accept our sincere apologies for your experience.

We take privacy, data protection, and customer communication boundaries very seriously. Our automated quote system is designed to provide immediate cost estimates and follow up only to ensure prospective clients received their requested calculations. However, we completely understand your frustration—the volume and frequency of communications you encountered were excessive and clearly did not meet the respectful, non-intrusive standard we strive for.

Please be assured that we have manually cleared your details from our active outreach queues and updated our records to ensure you receive no further automated emails, notifications, or follow-up calls. We are also reviewing our internal contact frequency rules to prevent this from happening again.

We have reached out to you directly via email to confirm the complete removal of your contact details. If there is anything further we can do to assist, please reply to our message or reach us directly at info@protranslate.net.

Kind regards,
Nikola Savic
Sales Operations Manager

Rated 5 out of 5 stars

Good an quick service

Good an quick service, I was i a panic sitiation and have to get my translation quick, and they just did it. So I am happy.

October 17, 2026
Unprompted review
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Reply from ProTranslate.Net

Dear Ann Mia,

Thank you so much for taking the time to share your feedback!

We completely understand how stressful urgent situations can be, and we are delighted that our team could deliver your translation quickly and give you peace of mind. Providing fast, dependable service exactly when our clients need it most is our top priority.

Thank you for choosing Protranslate, and we will be glad to assist you with any future translation needs!

Best regards,

Protranslate

Rated 5 out of 5 stars

I needed a certified translation from…

I needed a certified translation from German to French to obtain the French vehicle registration certificate of my new vehicle bought in Germany. The Protranslate website was well referenced as first choice. I opened the link and easily followed the procedure. The translation I received in less a day was certified, what I needed. So I'm fully satisfied with my experiment with Protranslate.

October 11, 2026
Unprompted review
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Reply from ProTranslate.Net

Dear François,

Thank you very much for taking the time to share your feedback!

We are delighted to hear that our service met your expectations and helped you complete the vehicle registration process for your car from Germany without friction. Providing a straightforward online experience and delivering officially certified translations in less than 24 hours is always our priority.

Congratulations on your new vehicle, and we look forward to assisting you with any future translation projects!

Best regards,

Protranslate

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Rated 5 out of 5 stars

Just great!

Very, very fast and perfectly executed! Also very fair pricing, easy process incl. payment. I can highly recommend ProTranslate’s Services.

August 22, 2026
Unprompted review
Rated 5 out of 5 stars

Good company to work as a freelance translator

I have been collaborating with Protranslate as a translator since 2019. Over the years, the company's well-established corporate culture, operational processes, ethical practices, and communication style have remained remarkably consistent. In today's volatile business environment, this stability is a distinct advantage.

Payments are invariably issued on time, making the company one of the most reliable partners in the industry—ideal for service providers who value a highly structured system. The only minor drawback is that the translation rates are somewhat low; a positive adjustment in this area would make the partnership truly flawless. Overall, I highly value this relationship and look forward to a continued, long-term collaboration.

September 4, 2026
Unprompted review
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Rated 5 out of 5 stars

A fantastic company

A fantastic, professional agency to work with!As a linguist, working with this company is a true pleasure. Their project managers are organized, clear with instructions, and always respectful of timelines. Communication is smooth from start to finish, and their internal processes make it easy to focus on delivering high-quality translations. They truly value their linguists and ensure a collaborative, fair, and professional environment. I look forward to many more projects together!

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

I have worked with Protranslate for…

I have worked with Protranslate for several years, so I can share my experience based on a fairly long-term collaboration.

The rates are relatively low compared with some other agencies. However, payments have always been made on time, which I really appreciate.

The project managers are generally professional, responsive, and competent. Communication has usually been clear, and I have not encountered any major issues when working with them.

Overall, while I would certainly welcome more competitive rates, my experience with Protranslate has been reliable and positive, particularly in terms of payment and project management.

August 28, 2026
Unprompted review
Rated 1 out of 5 stars

You write and ask them for a quote

You write and ask them for a quote, a quote you do not accept as they are unable to provide sworn translations. Then they will spam you with email, week after week from email addresses that doesnt exist. I just recieved from this address: oyku.ahraz@ and when you reply you get: Message rejected under suspicion of SPAM! Yes Protranslate are spamming you if you once contact them

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What you write is not correct as you are spamming people from non existing email addresses. Anybody can try and will see that I am right.
Why do you not have your company details on your website, company address and VAT number? Is it because you are not in Europe but in Turkey which is why you cannot deliver sworn translations in Europe?

July 21, 2026
Unprompted review
ProTranslate.Net logo

Reply from ProTranslate.Net

Dear Mr. Hanson,

Thank you for taking the time to share your feedback, and we're sorry to hear about your experience.

We'd like to clarify that we were unable to provide an authorized/sworn translation for your specific request, which is why no order was placed — we understand this was the deciding factor and regret that we couldn't meet that requirement.

Regarding the follow-up emails: we've removed your email address and phone number from all our contact and follow-up lists, so you will not be contacted by us going forward. We're also reviewing our internal process to prevent this from happening to other customers.

We reached out to you directly via the email address on file to apologize and offer a resolution, but unfortunately the message could not be delivered. We'd welcome the chance to talk this through — please email us at info@protranslate.net and we'll follow up personally.

Kind regards,
Nikola Savic
Sales Operations Manager, Protranslate

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Rated 5 out of 5 stars

Fast

Fast, accurate and professional service– highly recommended. Excellent support and flawless translation quality.

July 6, 2026
Unprompted review
Rated 1 out of 5 stars

ProTranslate.Net Took My Payment, Delivered the Wrong Service, and Ignored Me

I paid ProTranslate.Net to translate a document from English into Lithuanian. Instead of providing the requested Lithuanian translation, they returned my original English document with a signature.

They acknowledged the problem and promised to issue a refund. However, I have still not received the refund, and they have stopped responding to my messages.

Based on my experience, I consider this service completely unreliable. Even if the amount is only USD 30–50, you may lose both your money and your time. I strongly recommend choosing a professional translation company with responsive customer support and reliable refund procedures.

One star. I would not use ProTranslate.Net again.

July 18, 2026
Unprompted review
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Reply from ProTranslate.Net

Hello,

Thank you for your feedback, and we're sorry for the trouble this caused.

We'd like to clarify that this matter has since been resolved directly between our team and the customer: the correct Lithuanian translation was delivered, and we followed up personally to confirm receipt.

We take issues like this seriously and always aim to correct them as quickly as possible once identified. We remain available at info@protranslate.net for any outstanding questions.

Kind regards,
Nikola Savic
Sales Operations Manager, Protranslate

Rated 5 out of 5 stars

They are easy to reach out .Customer…

They are easy to reach out .Customer service communication is fast and their translation service is reliable and cheaper than most of other translation companies. I had two translation until today one year apart to different languages and their service sufficed my needs.

July 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Honest and helpful customer experience/service.

My documents were rejected by the authorities in Switzerland due to a missing digital signature in the translated document. I contacted them and they admitted that this was a mistake on their end and that this information must have been shared with me in advance.

They issues a full refund, Nikola Savic from the Sales team was super helpful

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

The service is perfect, effective and helpful.

The service is perfect and very quickly.
If you send a request, the proof could contain also a request for your special need of the text/documents.
The formated translation is a good tool.
I found after the translation a mistake in my own original document and had finally a correction request with new original documents. And the service was really understanding, and I was able to get the repaired document within a few hours. Thanks so much for you good work.

June 18, 2026
Unprompted review

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