ProTuning Reviews 

I bought a set of aftermarket taillights for my Audi a3 8p, last December. 2 weeks ago the left taillight stopped working. The indicator and brake light stopped functioning less than 6 months after them being fitted in the car. The taillights themselves look insanely good, although despite the company claiming that there is a warranty of some sorts, the customer service is insanely slow, especially being that the part is so essential for the car. I’ve been renting a car for almost two weeks, since the car cannot be driven without a functioning taillight. Expected way more from such a brand.

Such amazing service, with a fast and good response! I absolutely recommend these guys

Got the carbon front lip for my RS6 C7 (4G 13-18) and it's been on for a few weeks now. Fitment was surprisingly good straight out of the box, took maybe an hour to install with no cutting or adjustments. The carbon itself looks the real deal — proper weave, clean edges, nothing like the cheap stuff you usually find floating around.
Had one question before ordering about whether it'd work with my facelift model, messaged them and got a reply the same day. Shipping was fast, showed up well packed with zero damage.
Happy with it. Would order from them again.

This is a solid and trustworthy company. Purchased Audi B9 Blackened Tails from them, fast delivery and great communication. Can recommend them for sure! Thank you ProTuning

Poor customer service, gives you pure attitude and still need wait for the item to arrive let's hope its better than his attitude

I ordered an MTech copy front bumper for a BMW E28. When the bumper arrived:
1. It was damaged
2. The finish was substandard, several areas were delaminating and the surface in other areas had defects
3. The covers which were meant to fit over the tow eye holes were too small (or the holes too big)

I referred this back to Protuning who initially offered a small refund, which would not have covered the repair costs, and would not have solved the problem of the tow eye covers.
I once again approached them and was told that this was not an original part and as such I should expect some defects!
They offered a larger refund but when I said I wanted to return the defective item as no amount of refund would solve the underlying poor quality of the product they went silent.
I had to involve PayPal in the resolution process and after several refusals of refund offer I finally extracted the full purchase price of the defective item from the supplier, however I still had to pay for international shipping to return the item before they would issue the refund.
All this took nearly 2 months to resolve.
If suppliers can't produce items which are fit for purpose, don't offer them for sale.
And, if it is your fault that the item is defective own up and assume the responsibility, including return costs.

I had an custom order and got perfect service. Whole carbon bodykit ive order was amazing, fitted great. So I recommend ProTuning like car part seller and 146% recommendations for custom carbon workshop !!!!

The rudest man i have ever dealt with on ebay, advised me about have i been taking my pills, said he wasnt bothered about bad reviews, he gets enough daily sales to not care, customer service and the way he treats his customers is disgusting. DO NOT GO NEAR UNLESS YOU WANT INSULTING. Also brags that he's rich any way... comments copied from his replies( I have so many sales per day, that I do not care.)