Missing material
I have orderer and paid for 3 items:
Azzurro Hub
Caro wallbox
Current sensor
But I only received the “azzurro hub” and the “Caro wallbox”, but current sensor never arrived.
Best regards
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Via T. Tardio, SNC, 71016, San Severo, Italy
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I have orderer and paid for 3 items:
Azzurro Hub
Caro wallbox
Current sensor
But I only received the “azzurro hub” and the “Caro wallbox”, but current sensor never arrived.
Best regards
È la seconda volta che compro da loro. Ottimi prodotti e ottimo servizio.
Peccato che non ho potuto usare nessun codice sconto.
Consiglio l'elargimento di codici sconto ai clienti che hanno già comprato.
I ordered a very bulky and heavy item to be delivered to me in Spain. They had the best prices (even including the international shipping!) and my order arrived in less than a week! And perfectly packaged!
GREAT experience!
They contacted me immediately after the order for obtaining precise details of delivery address. Also delivery went smoothly which is definetely not always the case in our house in Sicily! Perfectly organized by PuntoEnergia!
There was no answer to my question. In 1 day it wil be two weeks i paid money for the lg battery and i don t know what will happens....
All perfect for my 4 orders well received in France.
We must now intall those products!
Super happy with our battery purchase, thank you! Only one minor complaint in that no tracking info. However we contacted vendor and soon after got a call from the courier with a delivery day 👍
I ordered a solar panel because of the low price and that it was on stock, but the next day I got a notification saying:
Dear Customer,
We are sorry to inform you that the item purchased is not available and we will provide a refund immediately.
So I’m a bit disappointed, but the good news is that the amount was refunded to my account 1 day later.
Everything I needed was in stock and delivered promptly. I made a mistake on 1 item. I was able to return it, but the return process could have been simpler.
It took a number of emails and telephone calls to get the permission to return the item and then took a 2 weeks to be refunded.
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