So currently I am getting bills from this company about GALA magazine. Interesting thing is that name is different than my legal name. Also some debtor company also sending letter. My wife has never s... See more
Company replied
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So currently I am getting bills from this company about GALA magazine. Interesting thing is that name is different than my legal name. Also some debtor company also sending letter. My wife has never s... See more
Company replied
Horrific experience. I was charged for one more copy of a magazine, although I had terminated the contract. Therefore, I didn’t pay it, but contacted them by email and by telephone After a final tel... See more
Company replied
I have received an invoice from PVZ with the customer number 016555141024, but I have never entered into a contract with you or placed any paid magazine subscription order with you. I hereby expr... See more
Company replied
today I got a letter from your company about magazine subscription around 45 euro.i never subscribe anything.because I don't speak German.its ridiculous .in that letter mention its affect my SCHUFA .i... See more
Company replied
Die PVZ Pressevertriebszentrale GmbH & Co. KG mit Sitz in Stockelsdorf ist ein Dienstleister im treuhänderischen Abonnementmanagement. Seit der Gründung 1979 hat sich die PVZ deutschlandweit zu einem führenden Service-Dienstleister in der Verwaltung von Abonnements entwickelt. Die PVZ übernimmt auf Weisung ihrer Auftraggeber die Prozesse der Abrechnung (auf Grundlage vom Geschäftsbesorgungsvertrag zwischen Auftraggeber und PVZ, PVZ somit im Sinne der DS-GVO ein Auftragsverarbeiter für ihre Auftraggeber) in Richtung Privat- und Firmenkunden. Werbung für Abonnements wird durch Direktmarketingunternehmen betrieben. Die PVZ selbst ist nicht werblich tätig. Aktuell verwaltet die PVZ im Rahmen des Geschäftsbesorgungsverträge Abonnements von über 600 periodisch erscheinenden Zeitungen und Zeitschriften in Printform wie auch als E-Paper von über 50 deutschen Verlagen.
Bahndamm 9, 23617, Stockelsdorf, Germany
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 week
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Extremely disappointing and unacceptable experience with PVZ Pressevertriebszentrale GmbH & Co. KG and VSR Verlag Service GmbH.
We have NEVER ordered a subscription to the magazine "Für Sie". We have NEVER signed up for a free trial, agreed to a paid subscription, or knowingly entered into any contract with these companies.
Despite this, magazines started arriving at our home without our request or consent.
Here is what happened:
- 7 October 2026: We received an invoice for €28.50 for a magazine subscription we never ordered.
- 8 October 2026: We formally disputed the invoice in writing, explicitly denied entering into any contract, and requested proof of the alleged agreement.
- 22 October 2026: Instead of receiving the requested proof, we received a payment reminder demanding €31.00, including an additional €2.50 reminder fee.
- 1 November 2026: We sent another formal written objection, again requesting evidence of a valid contract, withdrawal of the payment demand, and immediate cancellation of all unwanted magazine deliveries.
As of posting this review, we have not received satisfactory evidence that we ever agreed to this subscription.
What makes this situation particularly concerning is that Germany's Verbraucherzentrale has publicly warned consumers about complaints involving PVZ and unwanted magazine subscriptions. According to its warning dated 17 March 2026, more than 21,000 complaints involving PVZ were recorded across Germany's consumer advice centres in 2024 and 2025.
It is extremely frustrating to receive payment demands for something we never ordered, especially after formally disputing the alleged contract.
We should not have to spend our time defending ourselves against invoices for a subscription we never requested.
We expect PVZ and VSR to:
1. Provide verifiable evidence of any alleged contract.
2. Withdraw the disputed invoice and reminder fees if no valid contract exists.
3. Stop sending unwanted magazines immediately.
4. Confirm in writing that the matter has been resolved.
Based on our experience, I strongly advise other consumers to be extremely cautious about unexpected magazine deliveries and invoices involving these companies. Do not assume that receiving magazines means you agreed to a paid subscription.
One star. A deeply frustrating experience that has seriously damaged our trust.
Update: I have already contacted PVZ directly by email, provided my customer number, and submitted the relevant invoices and written objections. All necessary details are available to your customer service team. I expect a proper investigation and written resolution rather than another generic response asking me to contact customer support.

Reply from PVZ Pressevertriebszentrale GmbH & Co. KG
Very Disappointing Experience with PVZ – Request for Immediate Resolution
I am extremely disappointed and frustrated with my experience with PVZ regarding a Gala magazine subscription.
I have never signed any contract with this company or knowingly agreed to a paid two-year subscription. Yet I started receiving magazines and invoices.
I was outside Germany for two months, and when I returned, I was shocked to find magazines, unpaid invoices, and even a debt collection letter.
I emailed PVZ multiple times asking them to provide proof of the contract I supposedly agreed to, but I never received a proper response or any signed contract.
I am currently unemployed, and this situation has caused me significant financial and mental stress. Somehow, I managed to pay €32.20 just to avoid further complications. I also clearly requested cancellation of any further subscription.
But instead of resolving the issue, PVZ continued sending magazines and informed me that the subscription would continue until July 2028!
I do not speak German, and these magazines are of absolutely no use to me. I never wanted this subscription in the first place.
My questions to PVZ are simple:
Where is the proof that I agreed to a two-year paid subscription?
Why have my repeated emails requesting proof of the contract gone unanswered?
Why am I still receiving magazines after requesting cancellation?
Why am I being asked to continue a subscription that I dispute?
PVZ, please investigate this matter seriously, stop sending magazines and invoices, and close this disputed subscription immediately.
I have already contacted a lawyer and would prefer to resolve this matter without further legal action.
I am sharing my experience publicly because I have been unable to resolve it through repeated emails. I hope PVZ will finally respond and take appropriate action.
I would also appreciate hearing from anyone who has experienced a similar situation with PVZ and managed to resolve it.
Customer Number: 2976135018

Reply from PVZ Pressevertriebszentrale GmbH & Co. KG
I have received an invoice from PVZ with the customer number 016555141024, but I have never entered into a contract with you or placed any paid magazine subscription order with you.
I hereby expressly dispute the invoice, the alleged contractual relationship, and the payment claim being made against me.
I have already contacted you several times by email and in writing, but I have not received any response so far.

Reply from PVZ Pressevertriebszentrale GmbH & Co. KG
I received a MOTORSPORT aktuell subscription under customer number 9818001019, although I do not remember knowingly agreeing to a long-term paid subscription. PVZ claims that I registered for a free trial which then became a 24-month subscription.
I have contacted PVZ multiple times by email to dispute the subscription and request cancellation, but the issue has still not been properly resolved. Instead, the matter has been forwarded to a debt collection agency, which is now claiming around €236 from me.
I am a student and do not have the financial means to simply pay such a large amount, especially for a subscription that I dispute having knowingly agreed to. Receiving repeated payment demands and warnings about additional costs has been extremely stressful.
I have repeatedly asked PVZ to provide clear proof of when, where and how I supposedly agreed to this subscription, including the terms of the alleged free trial and its conversion into a 24-month contract. I also expect my cancellation requests and objections to be properly addressed rather than continuing to receive payment demands and collection letters.
This has been a very frustrating and stressful experience. I hope PVZ will properly investigate the matter and provide a clear explanation instead of continuing the collection process.

Reply from PVZ Pressevertriebszentrale GmbH & Co. KG
This company keeps sending me invoices to pay a subscription stopper fee something I did my self I didn't even receive a copy of any magazine, and I ask them to provide proof with time stamps they go ghost they won't respond and keep sending reminders increasing price by 5 euros they have no legitimate address or phone numbers provided I advise everyone to immediately report them

Reply from PVZ Pressevertriebszentrale GmbH & Co. KG
So currently I am getting bills from this company about GALA magazine. Interesting thing is that name is different than my legal name. Also some debtor company also sending letter. My wife has never signed contract with them never had confirmation email from them. Funny thing is that this unsigned contract will last for next two years. If you have such a situation, go directly to lawyer and consumer protection agency. I am 100% sure this scammers definitely has some ongoing cases now.

Reply from PVZ Pressevertriebszentrale GmbH & Co. KG
Horrific experience. I was charged for one more copy of a magazine, although I had terminated the contract. Therefore, I didn’t pay it, but contacted them by email and by telephone After a final telephone conversation mid May where they finally agreed to cancel the bill I have now received a nasty and dodgy letter by a debt recovery agency.
I definitely won’t let myself be treated in such a fraudulent way. I am going to keep you posted if they come to senses or if you should better
run as soon as you see those three letters

Reply from PVZ Pressevertriebszentrale GmbH & Co. KG
For the past several months, I have been receiving magazines that I never ordered. At the beginning of April, I also received a letter requesting payment of 60 euros.
About a month ago, I already sent you an email to complain about this situation, as after returning from a trip I found several magazines in my mailbox together with an invoice.
I would like to make it clear once again that I have never subscribed to any magazine or agreed to any registration!!! I do not speak German, so it would make no sense for me to order magazines that I am unable to understand. I have no interest in these magazines and do not wish to receive any further issues in the future.
Please investigate immediately how this subscription was created and cancel anything that has been registered under my name or customer number.
I also want to clearly state that I will not pay for products or services that I never ordered or authorized.
If possible, I would like to return the magazines I have already received. Please let me know how I should proceed.
In addition, I kindly request written confirmation that no valid subscription exists and that I will not incur any further charges!!!!!!
Client number: 015195931018

Reply from PVZ Pressevertriebszentrale GmbH & Co. KG
THIS COMPANY IS A SCAM
I was misled into a subscription trap by "gratis-produkttests.info" under the guise of a free product test. I never signed a contract, yet PVZ is now sending different magazines.
The legal "Button-Lösung" (clear order button) was never provided, confiormation email was also never provided! And I am now being harassed by constant spam calls (+49 1520...). I have reported this to the Verbraucherzentrale and the Bundesnetzagentur.
To PVZ: Cancel this "contract" immediately and delete my data. Do not fall for this scam!

Reply from PVZ Pressevertriebszentrale GmbH & Co. KG
Immediate Cancellation – Unauthorized Subscription and Unjustified Reminder Fee (Ref: RF06015216482017),
I am writing to firmly object to the payment demand I received from you for a magazine subscription I never signed up for. I did not agree to any contract and I am not liable for any payments to you guys.
This type of unsolicited demand feels deceptive and raises serious concerns.
Treat this as request for immediate cancellation of this so-called subscription and written confirmation that no further payment requests will be sent to me.
If I do not receive a proper response within 7 days, I will report this matter to the German Consumer Protection Authority and take further legal steps if necessary.
Take this as a final warning: Do not send me any more letters, invoices, or charges for services I never requested.
Kundennummer : 015216482017

Reply from PVZ Pressevertriebszentrale GmbH & Co. KG
PVZ Pressevertriebszentrale GmbH is running a subscription fraud scheme. They've been sending me German magazines I NEVER ordered and can't even read, then have the audacity to demand payment for this unwanted trash.
Their fraudulent tactics:
- Sending unsolicited German magazines (I don't speak German - why would I ever subscribe?)
- REFUSING to respond to multiple emails requesting proof of subscription
- Complete silence when asked for contract evidence
- Now harassing me with payment demands for services I never requested
This is textbook subscription fraud. What legitimate business sends foreign language magazines without any consent, then demands payment while refusing to provide proof of any agreement?
I've emailed them multiple times professionally requesting documentation of my supposed "subscription" - their response? NOTHING. Radio silence. Now they're escalating to payment demands like common scammers.
Creditor-Az: PV311878101

Reply from PVZ Pressevertriebszentrale GmbH & Co. KG
Hi PVZ Team,
I received a payment reminder from you for €79.20 (customer number: 018384964014).
I am not aware of any paid subscription agreement I have entered into. I have not agreed to any subscription to FOCUS or any other magazines.
The letter date is 22 of January, state that i need to pay in the next 7 days and I received it in 29 of January.
If you believe that a contract exists, I request complete proof
I want to cancel all existing subscriptions with immediate effect and at the earliest possible date, and prohibit any further deliveries.
I want you to cancel the payment as well.
Kundennummer: 018384964014

Reply from PVZ Pressevertriebszentrale GmbH & Co. KG
Reading the reviews here, it seems this company's target is foreigners because why on earth will i be ordering a german magazines at 33yrs?. Please cancel my subscription immediately. I already made the mistake of paying 81 euros and after requesting cancellation, I still got billed today. 24.12.2025.

Reply from PVZ Pressevertriebszentrale GmbH & Co. KG
I also got an invoice regarding the magazine as well. I didn't sign up for any subscription and I don't know why I'm getting the magazine. I never opted for thus in the first place so why do I have to pay 62.9 euros for something I didn't subscribe to. Kundennummer: 6569778019
Cancel the subscription because I'm not paying for anything I didn't apply for.

Reply from PVZ Pressevertriebszentrale GmbH & Co. KG
Hello,
I have been receiving Horzu Magazines from last 4 weeks although I have not subscribed for any such magazine service..I had called Horzu first and they asked me to cancel the subscription from Abostopper.de...i thought it was free of cost but they charged 33 euros and not cancelled the subscription also.This is very shameful .Then I have tried calling PVZ and requested to stop sending the magazines but still no use..My customer no is 7018284872/0043. Please STOP sending me the magazines...I will not be paying any further amount for this and I request to refund my money ASAP!
Regards
Ananya Abhyankar

Reply from PVZ Pressevertriebszentrale GmbH & Co. KG
It's a big hoax. They cheat and are impossible to get rid of, shame on them!!!!

Reply from PVZ Pressevertriebszentrale GmbH & Co. KG
I also got an invoice regarding the magazine as well. I didn't sign up for any subscription and I don't know why I'm getting the magazine. I never opted for thus in the first place so why do I have to pay 76,70 euros for something I didn't subscribe to. Kundennummer: 019756419017
Cancel the subscription because I'm not paying for anything I didn't apply for.

Reply from PVZ Pressevertriebszentrale GmbH & Co. KG
I am receiving an invoices regarding a Brigitte magazine subscription saying I have done from a fake site gratis-produkttests.com. I do not want to subscribe this "Brigitte magazine". I have received invoice 20-08-2025 in my letter box.
I was not aware that the magazine subscription costs 61,60 euros. I do not want this magazine to be delivered to me. Do not send it. I am getting email reply from PVZ that I ordered it. I do not speak German and these magazines are of no use to me. I have not received any of the confirmation letters from them.

Reply from PVZ Pressevertriebszentrale GmbH & Co. KG
I haven't subscribed for anything still I got the letter my Costumer number is 018434798016

Reply from PVZ Pressevertriebszentrale GmbH & Co. KG
Immediate Cancellation - Unauthorized Subscription and Unjustified Reminder Fee
I am writing to firmly object to the payment demand I received from you for a magazine subscription I never signed up for. did not receive any invoice or notice beforehand, and the letter arrived after your stated deadline had already passed - which is completely unacceptable.
I have sent many many emails for cancellation, they answered a few and now apparently they have blocked me but i keep receiving letters demanding money! My data has been on the Gratis-testen website entered, they sent this email they have said that after first magazine i will have 30 days of cancellation period, which i only received the first magazine in august and before i receive that they have sent me many many fee invoices and... stating that i got my first in june, which i didnt!!! They are scammers and Fraud and now since i didnt pay for the august magazine, they are saying they will put me on a " debt collecting company" and it will cost me more!!!
This type of unsolicited demand feels deceptive and raises serious concerns. I hereby demand the immediate cancellation of this so- called subscription and written confirmation that no further payment requests will be sent to me.
If I do not receive a proper response within 7 days, I will report this matter to the German Consumer Protection Authority (Verbraucherzentrale) and take further legal steps if necessary.
Take this as a final warning: Do not send me any more letters, invoices, or charges for services I never requested.

Reply from PVZ Pressevertriebszentrale GmbH & Co. KG
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