Quick Sure Reviews 

Bad very bad experience

STAY AWAY FROM THIS COMPANY
Complete fraudsters,my husband has paid annual fee for past 2 years only to find out yesterday that he has had no insurance for past 2 years!! No way of contacting them!!!

Never ever touch them. Worst customer service ever. Rude and they will never listen a word.

Update below...
Looks like they have disappeared and taken my ability to show proof of NCD with them. FCA fairly hopeless. Financial Ombudsman about to make a complaint...but to who !? They've gone. No website operating. No telephones being answered and no emails being returned. I'm stuffed !

UPDATE>>>UPDATE>>>UPDATE Don't know if it was the Financial Ombudsman chasing them but clearly someone is working for or on behalf of them. Just received by NCD.

Avoid at all costs, you are better off spending just a little more!

Been a loyal customer for a year and got sent an email saying they are not renewing my insurance... no explanation....nothing. Now I need my ncd certificate but if the reviews are to go by I doubt I will get it.

Was a pleasure to deal with. Seen the negative comments on here and I don’t see why that is. My policy jas ended a couple of days ago, received an email WELL earlier saying that they cant offer me with a renewal but what’s the problem with that? Just cos you’ve been insured by the company for a year doesn’t mean you have to stay with it forever? Why get angry about it and leave 1* ratings lol? Anyway, I’ve contacted customer services in regard of getting my no claims bonus proof and I can tell you, they were absolutely nice and polite and quick too! Got my proof the next day, no problems whatsoever. Not sure what you people do that makes you angry with them or yhem angry at you, but if you treat the person on the phone with dignity and respect, i’m sure they will do the same to you, just like they did with me! Definitelly recomment and it’s been a pleasure to have business with you! Thanks!

Terrible service if you make a claim it will take at least 10 days to get a car! I’m 7 months pregnant. The excuse given is it snowed.... 8 days ago!

Been insured with these clowns for 11 months . Never mad a claim or changed my vehicle.
Was sent an email yesterday to say my insurance is up in jan and they couldn't offer me a renewal.
I then went on the website and started a new quote with my details and car details , clicked on receive quote only to have a message flag up saying "we are not taking business on of this nature " . Thanks for the info as to why you arnt and thanks for taking the thousand quid off me for nothing u bunch of ungrateful, un helpful reptiles . Avoid ( that's if they offer you insurance ) .

Absolute no fit to be on the market insurance firm. Even if they offer you free insurance please avoid. They will drive you mad and push to commit suicide. Horrible customer service. I started receiving calls from claims department and I said ''why are you calling me?'' I have not put any claims forward and there have not been any claims against me. No answer, rings from his mobile at 9:30pm. They are bunch of idiots, absolute nuisance. Regret so much that I purchased this insurance and now lost my 8 month worth NCB due to cancelling my policy as I could not bear their terrorising unprofessional behaviour and customer service. They should be shut down. Taken off the market.

Ok, so trying to speak to someone when we first took the policy out was tricky, but many companies are reducing costs by dealing with customers more by email than telephone. If you want a more expensive premium with the knowledge that there is a call centre with someone waiting to speak to you, then that is your prerogative.

You only really find out how good your insurance company is when you need to make a claim.

When my son sadly had an accident, I made a call to their claims line expecting something of an ordeal, but was met with he most helpful and courteous of services imaginable and our claim was handled by a guy called Duane, who was extremely efficient. Their claims form was quite lengthy and went into all sorts of detail, but at the end of the day they came back with a settlement figure that was more than acceptable.

My only disappointment was that when we bought a replacement car for my son, Quick Sure had stopped offering learner policies, otherwise we would have most certainly used them again.

Don't go near this company
Worst company in U.K.
I waited on phone 2 hours no body answered the phone they don't refund money I have

Want to pay a lot and get nothing? Use Quick-Sure. Does it not say everything about our society, that these little people are allowed to operate? Why doesn't everyone in the world open an online betting company? Free money anyone? WHERE ARE THE HIGHLY PAID REGULATORS?

Shocking company, will do you over and cheat you out of money. I'm not going to write an essay as there's plenty online.

Unfortunately I have paid the annual amount, and now i want to cancel the policy but I am not sure if they'll return me my money. They refuse to send me my proof of non claim bonus for the last 2 years. I have already been their custumer for one year and I purchased a new policy for 2017. They asked me to send them immediately the proof of non claim bonus (which must have been included in the invitation-letter for the next year), my driving license etc. I uploaded everything except the non claim bonus proof- I can't upload it if they don't provide it to me.

More than that- their phone number is crap- I can't reach them for more than 2 weeks.

If someone of you had a similar experience PLEASE contact me at stefanciocania gmail com !!! Thank you in advance.

I popped a cherished registration on my car. Next step - inform insurance so they can amend my policy. You would think that was easy - but not with Quick Sure (the name is a contradiction in terms)
They have one of these phone systems where you press option 1, option 3 option 6 etc and end up back where you started, so you cannot speak to anyone. When you email them they tell you to amend on line. Their web site does not register my new cherished plate (even though DVLA, Confused, Web buy any car etc do!) I sent them a copy of my new log book plus the DVLA certificate for my new reg. Still nothing

2 weeks later and I have re-insured with a reputable company and cancelled my policy

Only now did I look at their reviews!
Wish I had the first time!

On insuring my car 12 months ago and giving them.my no claims bonus.certificate they have now said this was inadequate proof and they cant issue me with a no claims bonus certificate.how can it take them 12 months to find this out or is it because i have gone with another insurance company. This is causing me so much trouble as there is no way of talking to any one as no one ever answers the phone i wish i had never heard of this company.i have informed the insurance ombudsman of this issue..

went to this company, with the intentions of getting a good learners insurance for my daughter. was a good quote, so of course I couldn't resist. all in all after a few months of being with the company, I had seemed to of missed one payment due to ill health. yes my fault but not my daughters, as funds being taken from my bank account. then quick sure had cancelled the policy with my daughter's policy, since the 23rd of April. I have desperately trying to contact them to sort this issue out, seems to be many others not getting in contact with them due to a failure of contact on their part. a huge lack of communication failure. this means that my daughter cannot get insurance with any other companies, due to this lack of communication.i would like to get this issue resolved with quick sure. please contact me as soon as you can! many thanks