We have been using rapidmail for quite a while now and never experienced any difficulties. Then we started using transactional mails and were confused regarding payment and the general model. The... See more
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See what reviewers are saying
I can duplicate previous newsletters and therefore reuse my designs. This saves a lot of time and keeps my brand consistent.
Great tool. we like the product, mass emailing works for our business. Usability of tool could be further optimized.
excellent, quick replies and fast problem solving if any arise. I would recommend this company no doubt.
Company details
- Software Vendor
- also in
- Automation Company
- Email Service Provider
- Internet Marketing Service
- Mailing Service
- Software Company
Written by the company
Newsletter versenden mit rapidmail - Das ist der Newsletter-Software Anbieter mit langjähriger Erfahrung und mehr als 200.000 Kund:innen. Der Fokus liegt auf einfacher, intuitiver Bedienung, schnellem und unkompliziertem Support sowie hohen Zustellungsraten durch Whitelisting CSA-zertifizierte Server.
Contact info
Wentzingerstraße 21, 79106, Freiburg, Germany
- +49 761 55775577
- support@rapidmail.de
- www.rapidmail.de
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Service.....
May 11, 2026
transactional emails
I wanted to use rapidmail for transactional emails. You need a special approval to be able to even test it (ok, fair enough). The confirmation email went straight into my SPAM (haha, this is exactly why I want to use a service, so that this does not happen). Then my account gets automatically blocked and nobody responds to my emails. 0/10
October 29, 2025
Unprompted review
It's very easy to use!
It's very easy to use and takes very little time to publish something with a professional look.
June 26, 2025
Design hack
I can duplicate previous newsletters and therefore reuse my designs. This saves a lot of time and keeps my brand consistent.
January 7, 2025
1A Service & Top Performance!
December 12, 2024
Corrupted our .pdf files
Corrupted our .pdf files, support hasn't replied in a month now even though they acknowledged it is an issue on their side. We had to look for an alternative provider since rapidmail refuses to communicate with us.
November 28, 2024
Unprompted review
Alles hat super funktioniert!
July 31, 2023
Great tool, room for optimizing usability
Great tool. we like the product, mass emailing works for our business.
Usability of tool could be further optimized.
November 14, 2022
Good reliable service
November 10, 2022
Service simple et convivial
October 5, 2022
Newsletter at it's best
Bisher von allen in Deutschland angebotenen Newslettersystemen das Beste.
September 30, 2022
Online editor is only b-class code
Online editor is only b-class code, meaning cheap and “cutting corners”
September 29, 2022
Reply from rapidmail.de
Vielen Dank für Ihr Feedback.
Es tut uns leid, dass Sie mit unserem Editor / Programm unzufrieden sind.
Dennoch würden wir uns natürlich freuen, wenn Sie uns hier Details zukommen lassen, was genau Sie stört und welche Lösungen Ihnen fehlen.
Wir freuen uns immer darauf, konstruktive Änderungsvorschläge anzunehmen und auch umzusetzen.
Kontaktieren Sie hierzu gerne unseren Support unter 0761 / 55 77 55 77 oder unter support@rapidmail.de
Outstanding service
We have been using rapidmail for quite a while now and never experienced any difficulties.
Then we started using transactional mails and were confused regarding payment and the general model.
The rapidmail support answered instantly and helped us right away with a tailored offer. They also picked up the phone after 5 seconds, which is very rare nowadays.
September 9, 2022
Unprompted review
Support Datenimport
April 13, 2022
Very user friendly
Very user friendly, flexible in managing the layouts, nice templates and pictures.
March 30, 2022
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