Ray White Reviews 

Ignorant, non-English-speaking agents doing inspections, and he totally ignores you; really bad maintenance; and watch out for costs that had nothing to do with you. I was nearly charged for a broken fence that occurred before I moved in, and other costs I had to pull them up on. I was warned twice about Ray White Forest Lakes; not a good experience. Never again.

Unprofessional disregard for people and their privacy, avoid using them

Irredeemable, once a while ago they rented a caravan out to me and my wife as a rental as our first home....after we found out the land wasnt subdivided and a bunch of other legal issues the council condemned the property. Myself and my wife were out on our asses as well as another young family next door due to their illegal practices. We didn't sue assuming this was a mistake or oversight of an individual insted of common practice.....boy was I wrong. They ghosted all requests for the paperwork and anything to do with that situation and after never using them again both friends and family continually report similar issues with lying and deceit from their staff. We did rent from them briefly after this event and even talked with the landlord of the new rental who ceased using them due to the easy to prove lying and profiteering when they couldn't intercept and reposition themselves before altering truth between us.

THE SHAMEFUL TRUTH ABOUT RAY WHITE ROSEVILLE

The staff of Ray White Roseville are deliberately and frequently disturbing several quiet and peaceful commercial and residential tenants at the rear of their building, including a psychologist, an English tutor and a senior citizen.

The 2 main ways they do this are frequent and deliberate loud slamming of their back door, very close to the tenants; and loud mobile sales calls outside the tenants’ windows.

These annoying outside calls, which started in September 2025, include fake calls obviously designed to torment people.

The sales people have repeatedly been verbally asked to stop the calls and consider their neighbours, but have belligerently failed to do so more than temporarily.

Emails have repeatedly been sent to the Managing Director of Ray White Upper North Shore, which includes Roseville, but he is completely lacking in common courtesy and consideration, and has failed to reply to any of these emails.

He was warned that further peaceful and lawful actions would need to be taken to put a stop to this horrible situation, if he continued to ignore the plight of their neighbours.

Hopefully someone reading this will encourage Ray White to stop the disturbance they are causing for their neighbours, reply to their emails and confirm that they will permanently stop the very annoying door slamming and loud outside talk.

Worst property management/rental experience of my life. I had heard rumours prior to moving in that Ray White had a bad reputation,and now I understand why. My partner and I had an absolutely appalling rental experience with our property manager Crystal Cooper.

Crystal’s communication throughout our tenancy was consistently dismissive. Despite raising legitimate concerns about a hazardous retaining wall and two separate leaks in the ceiling, we were repeatedly ignored. Thankfully, the RTA confirmed that we were within our rights to vacate without the break lease fees due to Ray White not actioning the damages we reported.

But it didn’t stop there.

After we vacated, Crystal apparently failed to properly read our entry report and made a number of claims about “damage” that we had allegedly caused. At that point I genuinely wondered: DO YOU NOT KNOW HOW TO READ?

I spent my Sunday going through each individual claim, screenshotting the original entry report and highlighting the relevant sections so there could be absolutely no confusion. I did the work for her and made it as easy as possible to see that the things being claimed as “damage” were already documented in the entry condition report.

After I sent everything through, there was… silence. No response from Crystal. No response from her manager, Blanche Heperi. Not even an acknowledgement that they had got it wrong.

Our bond then reappeared in our account four days later. No email explaining what had happened. No “sorry, we made a mistake.” Not even a simple “we’ve released your bond”. Nothing.

When you make claims against a tenant and the tenant takes the time to demonstrate, point by point, that those claims are incorrect, the bare minimum would be to acknowledge the mistake and apologise. Instead, the whole thing was handled with what came across as complete pettiness.

Moving house is stressful enough so the last thing anyone needs is a property manager and their manager making an already difficult situation worse. Grow up, communicate properly and own your mistakes. Communicate like an adult.
I would not recommend dealing with Crystal Cooper or Blanche Heperi.

Surry hills Ray White is genuinely the worst, they could not care less about tenants and clearly nor owners with how they leave a property for a new tenant. The property was full of cat piss and filthy, their condition report was all a lie, and the property agent Justin was rude and dismissive, and when I did my proper condition report he rejected it. If this was my investment property I would be appalled, the previous tenants left it in a state and the agent did nothing to rectify. The owner is lucky he has got good tenants now, as we will actually keep it clean and leave it clean when we leave. This is my second bad experience with Ray White, never give them your business, they will let it get so bad that there is permanent damage to your property, as they simply dont care.

Ray White are relentless spam callers, once they've got your number you're cursed to a lifetime of unstoppable spam calls from them. They're not a member of the completely useless Marketing Association do-not-call registry, and in any case their pre-recorded response to requests to be removed is that they're all independent and, although they all share your number to call, they don't share your request never to be contacted again.

14 Lindeman was unclean and so dirty I had to wipe my feet when walking out. Perhaps an agent such as Ray White should properly manage better while the home is occupied thus not allowing the home to get so rundown. I feel sorry for the owners. Also very misleading photos.

30 years of straight up bs from this group. I kid you not.
Yet, there are avenues of support you can turn to.

TIPS:
Never ever delete any correspondence.
Keep EVERY text.
Keep EVERY email.
Log dates & times of events/occurrences.
Take screenshots, from multiple websites, to back yourself.
If ( & only ‘if’) your State/Territory legislation allows it, record conversations.
*You never know what may amount to/result to a $$ payout, in the future.
Bullies keep at you so that you forget the little things, the important things. So get into the habit of writing things down.
It will help you/your advocate(s)/case down the track, when you need it the most.

There are many Advocacy Groups able to assist, but the timing of the call is everything.
Ask what time(s) are best to call in - it saves added frustration.

You can also contact your State’s Judicial Commission to register very serious complaints.
- State only facts.
- Remain courteous.
- Offer times & dates.
- Provide factual evidence.
- Never lie. It will be exposed & may well cost you.

Always do right by the law - you never want to compromise yourself.

I asked them to remove me from their contacts list as I never asked to be added and I am NOT who they keep referring to. I still keep getting calls. I am baffled why these people say they are from Ray White but then the story changes, especially when I ask for them to remove me from their contacts, they have nothing to do with it because they're a subsidiary etc? I will never choose Ray White or ANYONE affiliated if I'm looking for real estate.

Ray White Gympie are totally unprofessional in the way they treat their exiting tenants. Only the essential repairs were made during our tenancy, there were no improvements aimed at making the property more comfortable or secure. We had no pets or children and kept the house clean and tidy, as was acknowledged by our property manager each time she inspected. Despite glowing reports after each inspection, when it was time to leave, we were charged additional cleaning, despite engaging a bond cleaning group. We were billed to repaint a wall which was only fading through time and poor quality in the first place, not through use. All this, despite us installing and leaving behind an air-conditioner and planting gardens on three sides of the property. We left the property in considerably better condition than that in which we found it, and yet were charged for regular maintenance issues, which should have been done during our occupancy and which you would expect after 3.5 years of tenancy. This is what the owner should claim on their depreciation schedule, which takes into account normal wear and tear. They were totally unreasonable and unbending when we tried to negotiate. I have been a landlord myself for 25 years and have never treated my tenants this way, nor have my property managers been so unreasonable during the exiting process. I don't know how they can make such a blatant grab for money to which they are not morally entitled. We have been charged an exorbitant amount to leave, which is both distressing and just not right.

If I could give zero stars, I would. Dealing with this property rental manager has been an incredibly frustrating experience from start to finish. Communication was consistently poor, with emails and phone calls ignored for days or sometimes not answered at all. When issues with the property were reported, they were either dismissed, delayed, or met with empty promises that nothing would be done.

Professionalism seemed to be completely lacking. Instead of treating tenants with respect, I was left feeling like an inconvenience. Basic maintenance that should have been handled promptly dragged on far longer than it should have, making what should have been a straightforward tenancy unnecessarily stressful.

A good property manager should be responsive, organised, and willing to resolve problems fairly. Unfortunately, my experience was the exact opposite. I would strongly recommend that anyone considering renting through this manager think carefully before doing so.

Ray White (compass) in Pukekohe managed my property. They were useless. Poor communication, they ignored bad behavior by the tenants and returned a bond despite obvious damage to my property. When I complained, they just ignored me. Avoid them like the plague. The property manager was Monique Gemmel, she's truly awful and the business manager Susie creed is not much better.

I had a very disappointing experience dealing with Mr. Angelo Marvis.

Throughout the purchase process, I repeatedly asked him to confirm the quarterly strata levies because they were an important factor in my decision. I was advised verbally that they were around $750 per quarter, and later received an SMS stating they were $775 per quarter. After paying a holding deposit and spending money on building, pest, strata and conveyancing reports, I discovered the actual strata levies were $1,090 per quarter.

This significant difference materially affected the affordability of the property and ultimately led me to rescind the contract during the cooling-off period. As a result, I incurred thousands of dollars in costs that could have been avoided had the information been accurate from the beginning.

When I raised the issue, I was told that he "didn't know" the correct levy amount. In my view, such important information should have been verified before being provided to prospective buyers, particularly when a purchaser has specifically asked for it on multiple occasions.

I also felt pressured to pay the holding deposit before my due diligence was complete, only to later discover additional issues revealed in the strata and inspection reports.

My experience was unprofessional and extremely disappointing. Buyers should independently verify all material information and not rely solely on representations made during the sales process.

The real estate agent held an open for inspection - and left the gate to my back yard open, and the doors to the back doors unlocked.

I complained. They didn't to an investigation. They simply believed the agent's lies.

When I wrote a google review, they said they investigated. Total lie.

Avoid at all costs!

Seasoned and experienced crooks at City Finge Sydney. Look at the ratings. What a horrible record. If it weren't for priviledge, they guys would be selling pencils on the corner.

We rented our property thru Adena Langos at RayWhite Burnside.
Adena was very professional and organised everything from terrific photos to showcase our home, plus constant feed back on progress and interest from prospective tenants following the home opens.

We will follow with interest how the property is now managed.

A Masterclass in Ghosting and Short-Term Memory LossIf you want to experience what it’s like to wait a literal lifetime for absolutely nothing, Ray White Ballarat is the agency for you.Three years ago, I had them come out for a property valuation. I am still waiting for the appraisal report. But it gets better. Since then, the exact same lady who came to my house has called me twice to ask if I want a valuation. She had absolutely no idea that she, herself, had already been to my property! I had to remind her of her own existence. No thanks, lady! I’d rather not flush another two hours of my finite human life down the toilet for zero results.Their recent communication is just as breathtakingly incompetent. I contacted an agent three days ago. Instead of a normal professional response, he literally asked me to do his job and call him back in a few days. When I did call back on the designated day and left messages, I got radio silence.The next day, he finally surfaced—only to pass the buck, tell me to call someone else, and give me a new number. Guess what? That new agent hasn’t responded either!It takes a truly special level of dedication to be this consistently useless. If you value your time and sanity, avoid these guys at all costs.

I did inspection and the agent from Ray white was a psycho. The house is already nothing telated to the pictures in the advertisement with rusts everywhere. Second the agent was shouting at me to leave and when I tried to leave from the nearest door, she said if you don't come from the other door, I'll lock you in. Then I tried to go out of the house from the nearest door but I found that she locked it already. This was surprising because I was able to use that same door only 2 minutes earlier. She left me locked in and went to grab something from the boot of her car. She was also wearing a long coat so she brought something and hid it in the big pocket of her coat. I was locked in the house while being able to see her from the backuard gate that she also locked.

I called the police and it was very slow in response but she came back after a long time and she got to know that I'm talking to the police and another neighbored attended. This was the thing that saved me.

I also tried to call the people in Ray White who had their names in the listing but none of them answered. After 1 hour of that incodent, I recieved a call from someone claiming to be her manager and he mentioned that this is how they normally treat their customers.

All the evidences of that incident are already provided to the police, but its important to me to warn people about this Ray White agent for buyers or sellers.

The person's name us Kristel Sim and the two people in the listing are
Treston Bamber and
Matthew Findley

You will literally be treated like nothing more than a number the minute you give notice to Bondi Junction. No consideration given to your circumstances, you just have to accept whatever they tell you is going to happen. There was no flexibility in viewing times and they even wanted to hold a viewing on the day I moved out. Half the time my property manager doesn't even answer messages when you try to reach out. If you want an agency that do the bare minimum, these guys are it.