While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.6
4 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought a dress that was final sale. However when the dress arrived, it had visible white marks on it. I know it was final sale but I did not expect to receive a defective product. I reported to customer service, requesting to simply replace the garment. They never even gave me the courtesy of a reply.
Please do not waste your money. I thought RBX was trustworthy regarding quality and spent $100, most were sale items and non-returnable. I wear a Medium in all clothes. The tulip pants were way too big, in the waist and the legs were baggy, and not supposed to be. I ordered 2 skorts and the material is thin and not as pictured at all and one was a size smaller than Medium. After wearing one of them, the waist bunched up and it’s not wearable at all now.
Terrible customer service experience. Don’t buy from them directly. I sent back an order and 2 weeks later have no credit issued back to me.
I would never buy anything from them again.
Lousy customer service!
I bought a pair of flares yoga pants from TKMax made by this company. They showed signs of pilling when I got them home and now they are only fit for the garden, I've had them two weeks and both the inside and outside of the legs are bobbles and dull looking. They felt buttery soft when I got them and I know there are materials out there that maintain that new look but this company has not provided that.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
