Item nothing like the Instagram ad, and returns are "not feasible"
I ordered the "Outdoor Explorer Polo - Comfortable & Rugged" on June 1, 2026 after seeing it advertised on Instagram. It arrived June 30, shipped from China, and did not match the ad - the material and the sizing were materially different from what was shown.
I raised it immediately and on July 15 sent everything they asked for: product photos, the waybill, and the SKU tag. The item was unworn and in original condition. Their answer was that returns and exchanges "aren't feasible," and they offered $6 USD as goodwill with a suggestion that I give the shirt away. I asked twice (July 15 and July 28) for either a full refund or an RMA with a prepaid return label to Canada. Neither was provided, and as of late August I still have no refund.
Buyers should know that in practice there is no workable return path here.

Reply from Readymaked







