Red Gorilla Reviews 

149
•
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Wow — this is 5-star customer service! I purchased two bedding forks and four small tubs and was expecting them to arrive within 2–4 days, but they arrived the very next day! So impressive!... See more

Rated 5 out of 5 stars

It was an easy website to use. My only negative about the product is that the design of the woodchip fork is not very good for picking up smaller nuggets of poo as the two outer prongs are shorter,... See more

Rated 5 out of 5 stars

I contacted Red Gorilla with a problem on an item which my wife had bought and was looked after by Katy Jones who dealt with the issue immediately and sent out a replacement without any delay. If e... See more

Rated 5 out of 5 stars

Too early to review the 38 litre buckets I bought but in my experience the handles on similar buckets break very quickly so I am hopeful these buckets will last longer. The handles certainly look str... See more

Company details

  1. Equipment Supplier
  2. also in
  3. Agricultural Product Wholesaler
  4. Construction Equipment Supplier
  5. Garden Building Supplier
  6. Stable

Written by the company

Red Gorilla is UK leader in everything plastic, from our famous Gorilla Tubs and Gorilla Plas to our Brooms and eco friendly Tyre Rubber collection. We supply everyone from small hardware stores, hobbyists, tradespeople to buying groups and large retailers so you can be confident we have something for you. Why not visit our website today.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

149 reviews

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4.6

All reviews

(149)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered several items

Ordered several items, Can't say as to whether any good or not as never received them. If a company chooses a poor delivery firm unfortunately it reflects on them whether directly their fault or not. Delivery date arranged, then was expecting on the morning an email with an estimated delivery window, but nothing. What I did get is a txt in the afternoon saying they wouldn't be able to deliver that day (this delivery was booked well in advance and this has happened with DX before)

October 27, 2026
Unprompted review
Red Gorilla logo

Reply from Red Gorilla

Hi Paul,

Thank you for taking the time to leave a review, and we’re sorry your order didn’t arrive on the day you’d arranged.

You’re right that the delivery experience is part of our service, whoever the courier is, and a failed delivery with only a same-day text isn’t good enough, especially when you’d planned around it.

We’re raising this directly with DX, including the missing delivery window email and the fact this has happened to you before.

We’d like to put this right. If you haven’t received your items yet, or would like a refund for anything outstanding, please email us at sales@redgorilla.red with your order number and we’ll sort it out for you as a priority.

Warm regards

Connor @ Red Gorilla

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Rated 5 out of 5 stars

Wow super impressive!

Wow — this is 5-star customer service!

I purchased two bedding forks and four small tubs and was expecting them to arrive within 2–4 days, but they arrived the very next day! So impressive!

I absolutely love the forks — they are perfect for the job, really sturdy yet lightweight and easy to use. The tubs are flexible, practical and just the right size for what I needed them for.

Everything was also extremely well packaged, so the whole experience from ordering to delivery was excellent.

Thank you for such fantastic service — I wouldn’t hesitate to recommend you and will definitely be ordering from you again! ⭐⭐⭐⭐⭐

September 22, 2026
Unprompted review
Rated 4 out of 5 stars

Delayed delivery and damaged item.

The delivery was delayed due to some stock taking issue on the day we ordered, and the spade arrived with a bad scratch on it (but it is just a spade). Otherwise there were no issues

August 28, 2026
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Rated 5 out of 5 stars

Work brush

The product arrived very quickly and was exactly as described. I would happily recommend Gorilla products. Great service

June 24, 2026
Rated 4 out of 5 stars

Excellent!!! 🌟

Excellent, quick delivery, great service 💯 The only thing, the tubs arrived a bit squashed, perhaps firmer packaging needed. Saying this, I wouldn't hesitate in ordering again. Thank you 🌻

June 26, 2026
Rated 2 out of 5 stars

Old vs new

The original tubs I bought years ago are still going strong but these new ones are terrible compared to the old ones……..handles break and the material is not as durable

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, well made, heavier than expected, good communications from Red Gorrila direct, delivery company tracking wasn’t good had concerned they’d lost step but all worked out fine in the end

May 27, 2026
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Rated 5 out of 5 stars

Second set of steps …

Bought these steps earlier in the year and they are great. Unfortunately for me I had to replace them as a friend ran over them with her horse box. Hope I don’t have to buy another set first a while ☺️

May 26, 2026
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