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3.1

Average

TrustScore 3 out of 5

3 reviews

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3.1

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(3)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Inconsistent

I was on insurance that's supplied me Zep bound, and I changed insurance, and they no longer covered it, so I had to move to Redrock Pharmacy. The first few shipments I got were fine, but then I started feeling like the effects actually weren't consistent. I experienced some of the body tingles that people get from these made-to-order pharmacies. I spoke with my doctor, and he claimed that individual batches can be good or bad. It's very batch dependent, and I received quite a few bad batches.

I got new insurance again, and they support it, ZepBound, so I called to cancel my prescription, and the person over the phone took that cancellation. The next month, I am charged, and I get an email saying they shipped out a shipment. Now I'm currently in a dispute with them. They are not honoring my cancellation request. I plan to file with the Better Business Bureau as well as any bodies overseeing this company.

I have only had to call them three times the whole time that I've used them. Honestly, every time has been a bit of a nightmare. The phone just rings and rings, and when they do pick up, they're not very consistent with their demeanor and the information that they know. I would stay away from this company. It seems pretty spotty.

July 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Great compounding pharmacy

Can't fathom why another review rated Red Rock poorly. I found them incredibly helpful, good pricing, went out of their way to explain timing, product (tirzepatide) just as ordered. They even covered an order which spoiled because I did not receive notification that it was shipped. Very personable customer service agents. Highly recommend.

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

This place is HORRIBLE

This place is HORRIBLE. Do not use them. The product they claim is semiglutide is not really effective. I don’t think they are sending proper medication as its effectiveness is not great. I know because I had Ozempic & Wegovy and was cut off by my insurance. These are real drugs.

May 13, 2025
Unprompted review

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