Reeves Group Reviews 

1,026
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 183 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally knowledgeable and friendly staff for providing clear, professional, and completely jargon-free guidance regarding complex pensions and personal investments. Consumers deeply appreciate the thorough annual reviews and outstanding ongoing support that make planning for a comfortable retirement entirely straightforward and reassuring. However, some people mentioned that they did not immediately sign up for the offered services or require financial assistance at that specific moment in time. Reviewers highlighted that even when immediate action was ultimately not taken, the advisory team remained completely honest, helpful, and welcoming for future consultations.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing team members as highly knowledgeable, professional,... See more

Service

People report positive experiences with service, noting that staff provide clear advice and explain... See more

Customer service

Consumers find customer service to be positive, frequently noting that advisors put their minds at ease, keep... See more

Value for money

Users describe positive interactions with value for money, noting that everything is explained clearly to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Came across Reeves through their YouTube videos and took up option of free pension review. Completed review with Andrew, very professional in approach and thorough in work completed. Whilst we have n... See more

Company replied

Rated 5 out of 5 stars

I have been with Reeves’s independent for four years now and I can’t speak highly enough about them. Nothing is too much trouble and all off there advice is totally for your benefit not there’s . All... See more

Company replied

Rated 5 out of 5 stars

After receiving a VR payout and needing to move my employer pension pot, I knew I wasn't financially savvy enough to handle it alone. I chose Reeves Financial, and three years later, I'm so happy with... See more

Company replied

Rated 5 out of 5 stars

Would I recommend Reeves Group? Absolutely. I found them 10 years ago whilst wondering what to do with all my little Pension pots. I then found out, after a meeting with Nigel Reeves, that I could c... See more

Company replied


Company details

  1. Financial Consultant

Written by the company

Reeves Group has over 130 employees and founding brand, Reeves Independent has been an FT Adviser Top 100 financial advice firm seven years running. All Reeves Group brands work to the joint objective of putting our clients at the heart of everything we do. Reeves Group Brands: Reeves Independent - Pension specialists. We work with you to create a bespoke plan, ensuring you get the retirement you deserve. Reeves Financial Services - Our expert advice can help you navigate complicated markets and make your money work harder. Scotia Wealth Managment - Providing tailored wealth management and financial planning services, we help you build, protect and grow your wealth with personalised advice designed around your long-term goals.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(1,026)

190 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My annual review

I’m a long standing client of Reeves, I recently had my annual review. And as usual the advice I received was reassuring and specific to my needs.

November 9, 2026
Rated 5 out of 5 stars

Elliot for Annual review

Elliot is always very clear in his explanations, professional and approachable. Ilike having my annual review with him.

November 10, 2026
Reeves Group logo

Reply from Reeves Group

Thank you for your kind words! It’s wonderful to hear you value your annual reviews with Elliot. We’ll make sure he sees your feedback, and we look forward to catching up with you again next year.

Rated 5 out of 5 stars

Fantastic service

Great service
Great company
Helped me retire and set myself and family up for life

Thankyou

November 10, 2026
Reeves Group logo

Reply from Reeves Group

Thank you for your review Brian. We're pleased to hear that we've helped towards your retirement.

Rated 5 out of 5 stars

Reeves has added significant value to…

Reeves has added significant value to my pension scheme. Their staff are always responsive and knowledgeable, and it is a pleasure working with them. I really appreciate the proactive approach, with annual reviews very tailored to me, and additional support as required. Five star service!

November 5, 2026
Reeves Group logo

Reply from Reeves Group

We’re delighted to hear that you find our team responsive and knowledgeable, and that our annual reviews and ongoing support feel tailored to you. It’s a real pleasure working with you too, and we’ll be sure to share your kind words with the team. We look forward to continuing to support you.

Rated 5 out of 5 stars

Frank and open discussion which didn't…

Frank and open discussion which didn't include a sales pitch.

November 10, 2026
Reeves Group logo

Reply from Reeves Group

Thank you for your feedback! We’re glad you found our conversation open and honest, and that it felt focused on you. We look forward to speaking with you again soon

Rated 5 out of 5 stars

Annual Pension Review

Christopher explained everything in an easily understandable way and answered the questions that I had. As always very professional and helpful

November 10, 2026
Reeves Group logo

Reply from Reeves Group

Thank you for your kind words. We’re so pleased Christopher was able to explain everything clearly and answer your questions. We’ll make sure he sees your feedback, and we look forward to helping you again soon.

Rated 5 out of 5 stars

Excellent customer service

All staff very knowledgeable and helpful. Great customer service - very much look after their customers as well as their pensions.

November 9, 2026
Unprompted review
Reeves Group logo

Reply from Reeves Group

Thank you, Cathryn, that’s lovely to hear. Looking after our clients and making sure they feel supported is just as important to us as helping them look after their pensions. We really appreciate you taking the time to share your experience.

Team Reeves

Rated 5 out of 5 stars

Chris was excellent

Chris was excellent at talking me through the report and explaining options. Reeves have always been good at growing my pension pot and explaining options.

November 9, 2026
Reeves Group logo

Reply from Reeves Group

Thank you, Steve. We’re glad Chris took the time to talk you through the report and explain your options clearly. It’s lovely to know you’ve felt well supported by the team over the years. We’ll be sure to pass your kind words on to Chris.

Team Reeves

Rated 5 out of 5 stars

Friendly

Friendly, knowledgeable and professional service

November 2, 2026
Reeves Group logo

Reply from Reeves Group

Thank you, William, we really appreciate that. It’s great to hear you found the team friendly, knowledgeable and professional. That’s exactly the kind of experience we aim to provide.

Team Reeves

Rated 5 out of 5 stars

Very clear information easy to…

Very clear information easy to understand. Gave me confidence to trust in what I was entering into. Andrew gave the time to listen to my needs and concerns.

November 9, 2026
Reeves Group logo

Reply from Reeves Group

Thank you, Anne, that’s lovely to hear. Making sure everything is explained clearly and that you feel confident in the decisions you’re making is exactly what we aim for. It’s great to know Andrew took the time to listen to your needs and concerns and made you feel well supported. We’ll be sure to pass your kind words on to him.

Team Reeves

Rated 5 out of 5 stars

Informed decisions

Informed decisions

October 23, 2026
Reeves Group logo

Reply from Reeves Group

Thank you, Stuart. Helping our clients feel informed and confident when making decisions is exactly what we aim for. We really appreciate you taking the time to leave a review.

Team Reeves

Rated 5 out of 5 stars

Amazing service

Amazing service, very personal and targeted. Has saved me hours over the year.

October 29, 2026
Reeves Group logo

Reply from Reeves Group

Thank you, Mark, that’s great to hear. We’re glad you’ve found the service personal and tailored to your needs, and that it’s helped save you time along the way. We really appreciate you taking the time to share your experience.

Team Reeves

Rated 5 out of 5 stars

Good experience. Ross was very accommodating and what he…

Ross was very accommodating and what he didn’t know he found out promptly.

November 6, 2026
Reeves Group logo

Reply from Reeves Group

Thank you, Debby, that’s lovely to hear. We’re glad Ross made you feel well looked after and took the time to find the answers to any questions you had. We’ll be sure to pass your feedback on to him.

Team Reeves

Rated 5 out of 5 stars

Excellent Experience

Reeves reached out to me via LinkedIn, offering a complimentary pension review, which I was pleased to take up.
I recently completed the review with Brad Mason and was genuinely impressed by his professionalism, knowledge and approach. The work was thorough, clearly explained and went well beyond what I would have expected from a complimentary review.
Although we haven’t decided to take up Reeves’ services at this stage, it’s certainly something we may revisit in the future.
I would have no hesitation in recommending Reeves. And if you get the opportunity to speak with Brad, you can be assured of first-class service.
Many thanks to Brad and the team!

November 6, 2026
Unprompted review
Reeves Group logo

Reply from Reeves Group

Thank you, James, we really appreciate you taking the time to share such thoughtful feedback. It’s great to hear that Brad made a positive impression and that you found the review thorough, clear and helpful. We’ll be sure to pass your kind words on to him. Thanks again for recommending Reeves, and we’d be delighted to speak again if the time feels right in the future.

Team Reeves

Rated 5 out of 5 stars

Reeves are just superb!!

Reeves are just superb!!

We have so much confidence we’re getting the perfect financial advice.

Elliot is an inspiration and a huge asset to Reeves. We all love you Elliot.

Rory, Amanda & Lottie xxx

November 6, 2026
Reeves Group logo

Reply from Reeves Group

Thank you, Rory, Amanda and Lottie, that’s such lovely feedback. It’s great to hear you have so much confidence in the advice and support you receive. We’ll be sure to pass your kind words on to Elliot – he’ll be delighted to hear them! Thanks so much for being part of the Reeves family.

Team Reeves

Rated 5 out of 5 stars

Easy to talk to knew the subject

Easy to talk to knew the subject. No pressure to do anything and very helpful

November 6, 2026
Reeves Group logo

Reply from Reeves Group

Thank you, Jim, that’s great to hear. We’re glad you found the team approachable and knowledgeable, and that you felt comfortable taking things at your own pace.

Team Reeves

Rated 5 out of 5 stars

Reeves -from 😫 to 😌…. aahhh

Good communications

Prompt attention if needed

Updates on World financial fluctuations

October 29, 2026
Reeves Group logo

Reply from Reeves Group

Ha, love the emojis, that’s the kind of transformation we like to see. Thanks so much for the lovely review and for being with Reeves. We’re always here whenever you need us.

Best wishes,
The Reeves Team

Rated 5 out of 5 stars

Very professional staff and very…

Very professional staff and very friendly and helpful. Everything was explained clearly and I felt like a valuable customer. Thank you

November 5, 2026
Reeves Group logo

Reply from Reeves Group

Thank you, Gordon, that’s lovely to hear. Making sure our clients feel valued and that everything is explained clearly is exactly what we aim for, so it’s great to know you felt well looked after.

Team Reeves

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