While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
3.2
28 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Spammers.
Never signed up and send loads of spam emails via
mhglobl and make slight changes to their email address to evade spam settings.
Reply from Refurbished.store
We have nothing to do with mhglobl. Your profile says you are from the UK. We are not active in the UK. Please remove your review immediately since you are not one of our customers.
Very easy to order! Fast delivery! Device's condition as ordered! Thank you!
I got two phones there and they both lasted very long… it’s nice to be able to recycle phones like that
We received an 'excellent condition' iPhone whose screen simply didn't function. We both checked it and could not even get beyond the language selection step. Therefore we had to go through the extremely tedious process of shipping it back and getting a refund, which took more than a month. They even claimed there was nothing wrong with the screen. Do not waste your time on this company.
Total scam. Same website as refurbished.nl which went bankrupt last year and never sent the devices we ordered nor refunded our payment.
I purchased a macbook via refurbished store. I chose to cancel the sale and return the item for a full refund. This was more than 3 weeks ago and I am STILL awaiting my refund. I was told that a refund could not be made due to a technical problem with Stripe - interestingly, my own employer uses Stripe to process payments and there are no delays there. I was then told that the problem was solved and I would receive my refund by Wed 07/08/24 - Nothing received. Customer service sent the same canned email saying that the refund was delayed due to technical problems and there was no timeline on resolution. I have contacted the Consumer Protection Association in the Netherlands about this and am seeking legal advice. The woman I spoke to on the phone of the CPA literally said: "Oh Ja, There are a lot of problems with Refurbished Store."
Excellent shop to order, delivery very prompt, the problems come if there are issues after the delivery.
Tech support takes a lot of time to get feedback and they are clearly trying to minimize the effort they put into this .
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
