Support agent Marianna helped us immediately once we reached her through ticket system Thanks to Her valuable support
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Ho usato il loro servizio UNA volta e per errore mi sono trovato con un agreement. Pagato per un anno, non usandolo. Poi lo stalking, tantissime lettere messaggi di rinnovo, anche quando, irritato, b... See more
Company replied
Interfaccia e pannello utente non proprio user friendly ... però in caso di bisogno l'assistenza via chat è stata rapida, cortese e precisa!!!
Company replied
Contattati in data odierna via chat per un problema con una sottoscrizione effettuata da me erroneamente, l'assistenza è stata rapida ed efficace. Top!
Company details
About Register.it
Written by the company
La Digital Academy è il progetto con cui Register.it fornisce consigli strategici per far acquisire competenze a professionisti: clienti o semplici utenti del web. Attraverso un ciclo di webinar, formiamo ed informiamo i naviganti, aiutandoli nel loro percorso online.
Register.it è leader storico nei servizi di registrazione e trasferimento domini, email, hosting, server, protezione del brand, realizzazione siti web e pubblicità in Rete. Primo operatore italiano accreditato da ICANN. Partner digitale della Pubblica Amministrazione per i servizi PEC, Fattura Digitale e Spid.
Contact info
Viale della Giovine Italia 17, 500, Firenze, Italy
- 035 578 7979
- www.register.it
4.2
Great
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Appreciated quick response
Support agent Marianna helped us immediately once we reached her through ticket system Thanks to Her valuable support
June 26, 2026
Unprompted review
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Register.it da sempre un servizio…
Register.it da sempre un servizio ottimale fin dalla chat online
June 1, 2026
Unprompted review
Reply from Register.it
Buongiorno Giacomo,
Ti ringraziamo sinceramente per il tuo feedback! Per noi è una grande soddisfazione sapere che il nostro team di assistenza ha saputo rendere la tua esperienza così positiva!
Un caro saluto da tutti noi di Register.it
Great team and service
May 14, 2026
Unprompted review
Reply from Register.it
Dear Andrea
thank you so much for your kind words! We are delighted to have you among our customers and we hope that our collaboration will continue to grow over time.
Kind regards Register Spa
Andrea di Register è stato super…
Andrea di Register è stato super gentile, lo ringrazio per la sua disponibilità
May 6, 2026
Unprompted review
Reply from Register.it
Buongiorno Tiziana,
Grazie di cuore per aver condiviso il tuo feedback! Ci riempie di orgoglio sapere che il nostro team di assistenza ha reso la tua esperienza così positiva. Andrea sarà davvero felice di leggere le tue parole!
Un saluto da tutti noi di Register.it
Estremamente professionali
Come sempre, l'assistenza di Register.it è andata ben oltre le mie aspettative, risolvendo rapidamente, con professionalità, efficienza e cortesia i miei problemi. Consigliatissimi.
April 7, 2026
Unprompted review
Reply from Register.it
Buongiorno Cristina,
Grazie per la tua condivisione! L’attenzione ai nostri clienti e la rapidità nel dare supporto sono da sempre al centro del nostro lavoro di assistenza!
Un saluto da tutto il team di Register.it!
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Fast and easy
The operator sent an email right away that resolved my problem in renewing the SPiD
March 6, 2026
Unprompted review
Reply from Register.it
Dear Ben,
thank you very much for your feedback! We are proud of our support team, and we are happy that you noticed it.
Kind regards Register Spa
Debbo ringraziare l'Assistenza di Register.it
Debbo ringraziare l'Assistenza di Register per la rapidità dell'intervento e la risoluzione del problema. Consiglio Register.it
December 12, 2025
Unprompted review
Reply from Register.it
Buongiorno Carlo,
Grazie per le tue parole! L’attenzione alle esigenze dei clienti e la tempestività di intervento sono da sempre le principali priorità dell’Assistenza Clienti di Register.it.
Un saluto da tutti noi di Register.it
Excellent service
Excellent service! The support team at Register.it is fast, responsive, and very helpful. They reply quickly and resolve issues with great professionalism. Highly recommended!
November 6, 2025
Unprompted review
Reply from Register.it
Dear Customer
thank you so much for your kind words! We are delighted to have you among our customers and we hope that our collaboration will continue to grow over time.
Kind regards Register Spa
I cant cancel the automatic renewal
I cant cancel the automatic renewal, and they are trying to charge me 80 eur every day. The website is unresponsive when i click to manual renewal.
November 21, 2025
Unprompted review
Reply from Register.it
Dear Customer
we have reviewed your feedback and we are sorry to read your words. To modify the renewal, you just need to access the renewal area in your control panel. Changes can be made up to 21 days before the expiration date.
To check your renewals, please contact our support team through the form. At this link you can find our contact channels: https://www.register.it/company/contattaci.html
Kind regards,
Customer Care – Register.it
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Register.it acts like a stalker.
Ho usato il loro servizio UNA volta e per errore mi sono trovato con un agreement. Pagato per un anno, non usandolo. Poi lo stalking, tantissime lettere messaggi di rinnovo, anche quando, irritato, blocco. Incredibile.
Most definitely encourage others not to join. Register.it is a STALKER.
October 15, 2025
Unprompted review
Reply from Register.it
Buongiorno Mario,
abbiamo analizzato la sua recensione e ci dispiace di leggere le sue parole.
Apprezziamo il feedback dei nostri clienti e ne facciamo tesoro per fare sempre del nostro meglio.
Relativamente al rinnovo automatico del suo dominio, avvenuto a luglio, le ricordiamo sempre che è possibile modificare il tipo di rinnovo (automatico/manuale) in autonomia direttamente dal pannello di controllo, come da avvisi di scadenza inviati oltre un mese prima della scadenza.
A seguito degli avvisi di rinnovo, non ha impostato il rinnovo manuale del dominio, ed il processo ha caricato il rinnovo dell'annualità in corso.
Da un controllo effettuato, la sua richiesta di rimborso inviata dall'area riservata è già stata gestita dal nostro Team di Assistenza, il rinnovo automatico è stato annullato e rimborsato nel mese di luglio 2025.
Se la recensione riguarda una diversa casistica, le chiediamo cortesemente di inviarci maggiori dettagli o contattare il servizio di Assistenza.
Restiamo a disposizione e le auguriamo una buona giornata.
Lo staff di Register.it
Assistenza perfetta.
Interpellata l'assistenza attraverso la chat, ho avuto risposte ai miei quesiti, rapide, efficienti ed assolutamente risolutive
September 22, 2025
Unprompted review
Reply from Register.it
Buongiorno Fabrizio,
siamo felici che tu abbia ricevuto un buon supporto dal nostro team via chat e ci auguriamo una lunga collaborazione insieme.
Nel frattempo ti auguriamo un buon pomeriggio!
Un caro saluto da tutti noi di Register.it
Poor Customer Service
My company is located in the US. Trying to set up and then cancel the service has been impossible. Customer services is inadequate and doesn't answer my questions. Rather, a generic response is given each time. Submitting a ticket is worthless. If you are outside of Italy, I don't recommend this service.
September 15, 2025
Unprompted review
Excellent service
Excellent service, easily navigable website, fast, efficient and cost effective. Very professional. Highly recommended.
September 11, 2025
Unprompted review
Reply from Register.it
Hello Rick,
thank you for sharing your experience with us. We look forward to continuing our collaboration!
Best regards,
Register.it
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Horrible company
Horrible company. The support system is a joke. Ive been trying to cancel for weeks
April 1, 2025
Unprompted review
Someone fraudently registered a domain name using my email address as a form of harassment due to Register.it's lack of due diligence
Someone fraudulently registered a domain name using my email address because this joke of a registrar doesn't do the utmost basic "confirm your email address" before allowing someone to register and thus purchase a domain name.
The lack of due diligence is shocking. Surely this can't be compliant with ICANN?
Edit: the registration wasn't blocked. The domain was registered, just as it was on Nominalia. You both use the same administrative system and it is functionally identical.
Please use English if possible so that I don't misunderstand.
Second edit: I already reset the password, which is how I was able to open a support ticket in the first place. However, you made it abundantly clear that you don't understand the problem in the email by you greeting me by the stolen info on the account that's used to pay for domains. The only PII on there that's mine will be my email address.
Instead of a paper statement, do the decent thing and refund the payment method, cancel the domain and terminate the account. It is not just my PII on the account. I am a victim of malicious behaviour, not fraud. Someone else is the victim of fraud.
April 23, 2025
Unprompted review
Reply from Register.it
Dear Customer,
we're trying to help you via ticket and we kindly asked you to enter in the control panel, change the password, remove the credit card and send us a statement for the cancellation of the domain that was registered in your name.
We also wrote you an email to be more consistent and faster.
Register.it
Assistenza rapida e precisa !!!
Interfaccia e pannello utente non proprio user friendly ... però in caso di bisogno l'assistenza via chat è stata rapida, cortese e precisa!!!
April 11, 2025
Unprompted review
Reply from Register.it
Ciao Davide,
stiamo lavorando a migliorare l'usabilità dei nostri pannelli, quindi a breve ti stupiremo! Grazie per averci scelti e per la tua recensione.
Un caro saluto da tutti noi di Register.it
terrible Experience
the "contact us" part is terrible, there is no easy chat with the support team.
also we bought a web hosting plan with 10 Email addresses for a year, when we tried to use it we couldn't BECAUSE we had already got the domain name from another provider.
February 23, 2025
Unprompted review
Reply from Register.it
Dear Wael,
thanks for let us know how was your experience with us, anyway we'd like to understand more and we'd need to recognize your ticket/panel for go in deep and help you.
We wait to talk directly to you as soon as you can.
Regards, Register.it
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Fermi al 2000
Fermi al 2000. Interfacce web lente e poco intuitive, lock di servizi ingiustificabili.
February 13, 2025
Unprompted review
Reply from Register.it
Buongiorno Riccardo,
ci dispiace leggere la sua recensione e vorremmo comprenderla maggiormente per questo abbiamo provato a chiedere via Trustpilot maggiori informazioni su di lei, che non risulta nei nostri sistemi. Nell'attesa di poter parlare con lei, le auguriamo una buona giornata.
Un caro saluto da tutti noi di Register.it
I got domain asamksa.com from this,
I got domain asamksa.com from this,
But this is down due to unknown reasons and company's response is very slow to facilitate
December 31, 2024
Unprompted review
Reply from Register.it
Dear Rana Qadeer Ahmad, we need more information about you and your support requests. Could you please send us your billing code and personal details privately via trustpilot?
Thanks!
Register.it
They are just trying fishing…
They are just trying fishing to get customers for then trying to force then to renew at about +40Euro or x3 yearly!
To achieve this they get your money from Card 20 days in advance, and so in case you have the default Auto renewal enabled you are done...
Good just for testing, nothing more to leave.
November 19, 2024
Unprompted review
Reply from Register.it
Hi David,
We have analyzed your review and we are sorry to read your words.
The prices of our products and services are clearly published on our website on the “price list” page https://www.register.it/company/listino-prezzi/
We usually make particularly advantageous promotions for the first year and apply the list prices only from the second year. We have adopted this policy to give confidence to our customers and to facilitate the creation of new online projects. In practice, we give everyone the opportunity to put any idea online at a favorable price by paying the full amount of the service only after 12 months, a whole year to bring your project to life on the web at very advantageous economic conditions.
Regarding the renewal of services, it is possible to change the type of renewal (automatic/manual) independently directly from the control panel. This is the link of the procedure to follow: https://www.register.it/assistenza/come-disdire-i-prodotti/.
We remain available to verify your case. Our customer care is active every day from 9 am to 6 pm (including Saturday and Sunday). You can find the contact channels at this link: https://www.register.it/company/contattaci.html
Best regards
The Register.it staff
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