Overall, I had a good experience with Register365. I did find their customer support to be quick and helpful. I've been with them for several years.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
As a reseller / web designer i put tech support above anything else, their phone support for me is the key . As a long standing customer that is why i stay, the sales side of the company is a little t... See more
Company replied
I had a technical issue wrt to my website which is hosted by Register365. I knew from the outset that how they dealt with that would be key to my decision about staying with the company. They did not... See more
Company replied
My engagement was to cancel my hosting service and retire my domain name, after a project was cancelled. I expected a cycle through multiple options, delay, attempts to change my mind, discuss poss... See more
Company replied
Company details
- Email Service Provider
- DNS Provider
- e-Commerce Solution Provider
- Internet Service Provider
- Web Hosting Company
- Website Designer
Information provided by various external sources
Register domain names instantly with one the largest .ie registrars in Ireland and get free email! We also offer web hosting, email and Office365 products, website and ecommerce building tools, servers and SSL certificates.
Contact info
Ireland
- www.register365.com
4.4
Excellent
306 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very Satisfactory Interaction
My engagement was to cancel my hosting service and retire my domain name, after a project was cancelled. I expected a cycle through multiple options, delay, attempts to change my mind, discuss possibility of alternative products - none of which would have interested me.
Instead, the agent listened to my reason for cancelling, and immediately performed the required actions, no hassle, no sales pitch and, most importantly, no endless transfers to the "person" who could actually do what I wanted.
If only every service call I make could be as painless!!
July 1, 2026
Unprompted review
Reply from Register365
Thank you for your kind feedback. While we're sorry your project was cancelled, we're pleased we could make the process of cancelling your hosting service and retiring your domain quick and hassle-free. We'll be sure to share your comments with the team. We appreciate your support and wish you all the best with your future projects.
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Kyle was patient as he talked me…
Kyle was patient as he talked me throught my issues until they were resolved.
He was clear in his direction and instruction to me and remained pleasent throughout the 2 calls.
Thank you Kyle
Loreto
July 1, 2026
Unprompted review
Reply from Register365
Thank you for your kind feedback. We're pleased to hear that Kyle was patient, clear, and pleasant throughout your calls, and that he was able to help resolve your issues. We'll be sure to pass on your thanks to him.
Domain registration query
I phoned today with a domain registration query and my call was answered quickly by Kyle who was extremely helpful - Thank you!
June 26, 2026
Unprompted review
Reply from Register365
Thank you for your feedback! We're delighted to hear your call was answered quickly and that Kyle was extremely helpful with your domain registration query. We really appreciate you taking the time to share your experience.
Issues transferring a domain name
Issues transferring a domain name. I was having problems transferring a domain name from my old Clikpic page to my new Squarespace page, so decided to phone Register365. The call was answered very quickly by Kyle who explained the problem and how he would attempt to resolve it. He was both friendly and informative.
June 19, 2026
Unprompted review
Reply from Register365
Thank you for your review. We're pleased Kyle was able to quickly identify the issue and explain the transfer process clearly. We'll be sure to pass on your kind words to him. Thank you for choosing Register365, and we wish you all the best with your new website.
Helpful and knowedgable staff.
June 18, 2026
Unprompted review
Reply from Register365
Thank you for your kind feedback! We're pleased to hear that you found our team helpful and knowledgeable. We appreciate your support and look forward to assisting you again in the future.
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Real People, Real Service.....
In this era of AI Assistants, Bots and meaningless looping service menus, how refreshing it is to talk to real people who understand exactly what I'm asking and deliver confident coherent answers to my questions. Not much more to say really!
June 18, 2026
Unprompted review
Reply from Register365
Thank you for your wonderful feedback! We're delighted to hear that our team was able to provide the personal, knowledgeable support you were looking for. Thank you for choosing LCN!
Contacted Register365
Contacted Register365 - no waiting and got through to Kyle who was most helpful and efficient. All issues dealt with immediately and with a very pleasant manner.
June 17, 2026
Unprompted review
Reply from Register365
Thank you for your wonderful feedback! We're delighted to hear that Kyle was able to assist you promptly and efficiently. We'll be sure to pass on your kind words. We appreciate your support and are always here to help.
Great tech support
Great tech support, tricky but we got it solved great patience from them. 5 star
June 16, 2026
Unprompted review
Reply from Register365
Thank you for the 5-star review! We're pleased to hear our team was able to get everything resolved for you. We'll be sure to pass on your kind words about their patience and support.
Great support!
Called support and got though within 2 minutes. Very helpful guy who got my email server up and running again. Nice to deal with someone who has patience too! As a bonus, he also fixed a problem with my website which I was expecting to have fixed on the same call.
June 16, 2026
Unprompted review
Reply from Register365
Thank you for your review! We're delighted to hear our team was able to get your email server back up and running quickly, and even resolve an additional website issue during the same call. We'll be sure to pass on your kind feedback about the service and patience shown.
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The worst tech support I hv ever…
The worst tech support I hv ever received no one picks up. Tech support at times needs instant fixing because we run businesses and we can't hold on for tickets which are replied to in 3 days. That's why we use American companies which have great support regardless of their distance from us.. Unlike local biz like register365.com. They shd improve👎 👎
June 11, 2026
Unprompted review
Reply from Register365
We’re sorry to hear about your experience and the frustration caused by delays in reaching our support team. We understand how important prompt assistance is, especially when you’re running a business and need issues resolved quickly.
We’re currently unable to locate an account under the name provided. Please feel free to contact our technical support team on 01 525 5768. We have multiple support agents available, and while call volumes can be high at times, someone will answer as soon as possible. We appreciate your patience and understanding.
Super support
Super support, speedy follow up and everyone I spoke to was so helpful and pleasant.
June 10, 2026
Unprompted review
Reply from Register365
Thank you for your review. We're delighted to hear you had a positive experience with our support team and appreciate your kind feedback
I contacted support for assistance with my iPhone
I contacted support for assistance with my iPhone configuration settings and they were great. My problem was resolved straight away. 👍👏
June 8, 2026
Unprompted review
Reply from Register365
Thank you for your kind feedback! We're delighted to hear our support team was able to resolve your iPhone configuration issue quickly. We appreciate you taking the time to share your experience.
Very helpful and quick response
Very helpful and quick response to website building queries
June 9, 2026
Unprompted review
Reply from Register365
Thank you for your feedback
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Good and bad experience
Hi, I recently bought a domain name and associated email addresses. This element of my interaction with you was seamless and so easy. I subsequently got very frustrated and wasted a lot of time in trying to activate one of the email addresses on my windows-based laptop and iPhone. Perhaps you already provide this service, but I would gladly pay for this to have been set up for me (with simple instructions for me to follow so that I can change the password). If I had this service my rating would certainly have been a 5. Cheers
June 7, 2026
Unprompted review
Reply from Register365
Thanks for taking the time to share this feedback — and I’m glad the domain purchase and email setup itself felt smooth. Sorry for the frustration caused by the setup process. Please contact us again and our support team will be happy to take a look at this for you.
Excellent Service from Mat
June 5, 2026
Unprompted review
Reply from Register365
Thank you for your feedback. We're pleased to hear you received excellent service and appreciate you taking the time to share your experience.
I spoke with Register365 support and…
I spoke with Register365 support and Reece was helpful, polite, and quick to assist. The issue was handled professionally. Thanks for the support.
June 2, 2026
Unprompted review
Reply from Register365
Thank you for your feedback! We're delighted to hear that Reece was helpful, polite, and quick to assist. It's great to know your issue was handled professionally. We'll be sure to pass on your kind words—thanks for choosing Register365!
Customer Service ~ Help navigating the site by Chloe and…
Help navigating the site by Chloe and uploading documents was great! Made it very easy for a person who isn't very techy!
June 2, 2026
Unprompted review
Reply from Register365
Thank you for your kind feedback! We're so pleased Chloe was able to help you navigate the site and upload your documents with ease. We'll be sure to pass on your lovely comments to her!
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Reply from Register365
Thank you for your feedback. We're pleased to hear you received prompt, effective, and friendly service. We really appreciate your kind words.
Feeling trapped in a bad service
Feeling trapped in a bad service. I made a mistake of purchasing SMTP for email which I realised an hour later I didn't need. After raising a ticket and a phone call there was NO option to be reimbused the €74.28 because I'm a 'COMPANY'. I'm a start-up sole trader, looking to make it on my own. Not very supportive Register365 and no accounting for loyalty as I've had personal purchase with you over the years.
May 28, 2026
Unprompted review
Reply from Register365
Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration regarding the recent purchase. We’d like the opportunity to review this with you—please contact our support team so we can look into your case and assist further.
Really quick and efficient service
Really quick and efficient service. They completed the migration without delay and were in touch regularly to provide updates, which was appreciated.
May 22, 2026
Unprompted review
Reply from Register365
Thank you for the great feedback! We’re glad the migration was completed quickly and smoothly, and we appreciate your recognition of our communication throughout the process.
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