I am extremely disappointed with my…
I am extremely disappointed with my experience with Rego Trading. If you're a new e-commerce seller, please do your research before spending your hard-earned money with this company!
Rego Trading is happy to take your money and sell you wholesale inventory, but when you need documentation to verify the legitimacy of your supply chain, you're basically on your own.
The only documentation I was able to get from Rego was an invoice. They could not provide a letter of authorization or any additional documentation proving their authorization to distribute the products I purchased. This left me with inventory I cannot get approved to sell on my intended marketplace.
What's even more frustrating is their terrible customer service and lack of communication. My assigned representative responds to emails about once a day, sometimes leaving me waiting just to get a simple answer. I've repeatedly tried to get assistance, but nobody seems willing to go the extra mile to help resolve anything.
I understand that distributors cannot guarantee approval to sell on third-party marketplaces, but I do expect a wholesale supplier to be transparent about what documentation they can and cannot provide BEFORE customers invest their money.
WARNING TO NEW AMAZON FBA AND E-COMMERCE SELLERS: Don't assume that because a company sells wholesale products, they can provide the documentation needed to get ungated. Ask for proof of their distribution authorization and confirm what supporting documents are available BEFORE placing an order.
As a new business owner, this has been a costly, frustrating, and disappointing experience. I expected better communication, transparency, and customer support from an established wholesale distributor.
Based on my experience, I would NOT recommend Rego Trading to new sellers who need assistance with ungating or verifying their supply chain.
Once they have your money, don't expect much help beyond an invoice.








