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2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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2.6

All reviews

(4)

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Rated 1 out of 5 stars

I am extremely disappointed with my…

I am extremely disappointed with my experience with Rego Trading. If you're a new e-commerce seller, please do your research before spending your hard-earned money with this company!

Rego Trading is happy to take your money and sell you wholesale inventory, but when you need documentation to verify the legitimacy of your supply chain, you're basically on your own.

The only documentation I was able to get from Rego was an invoice. They could not provide a letter of authorization or any additional documentation proving their authorization to distribute the products I purchased. This left me with inventory I cannot get approved to sell on my intended marketplace.

What's even more frustrating is their terrible customer service and lack of communication. My assigned representative responds to emails about once a day, sometimes leaving me waiting just to get a simple answer. I've repeatedly tried to get assistance, but nobody seems willing to go the extra mile to help resolve anything.

I understand that distributors cannot guarantee approval to sell on third-party marketplaces, but I do expect a wholesale supplier to be transparent about what documentation they can and cannot provide BEFORE customers invest their money.

WARNING TO NEW AMAZON FBA AND E-COMMERCE SELLERS: Don't assume that because a company sells wholesale products, they can provide the documentation needed to get ungated. Ask for proof of their distribution authorization and confirm what supporting documents are available BEFORE placing an order.

As a new business owner, this has been a costly, frustrating, and disappointing experience. I expected better communication, transparency, and customer support from an established wholesale distributor.

Based on my experience, I would NOT recommend Rego Trading to new sellers who need assistance with ungating or verifying their supply chain.

Once they have your money, don't expect much help beyond an invoice.

November 11, 2026
Unprompted review
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Rated 1 out of 5 stars

Do not buy from this company

I placed a wholesale order in January — it’s now May and I’ve lost over $1,000. The shipment took 2-3 months to arrive, and all 4 products were prepped incorrectly, causing Amazon to reject them. Rafael, my sales rep, was nearly impossible to reach, and neither he nor Hussein provided any real help. When I asked for proof of delivery or prep, Rego couldn’t provide anything. This company is completely unprofessional, unresponsive, and feels like a scam. Avoid at all costs.

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

Mudassir Mushtaq Director of Mall One LLC

This is me Mudassir Mushtaq Director of Mall One LLC.
I am denied all the negative comments on Rego Trading.
Because I am personally doing business with them and I am very, very satisfied from Rego trading.
* Products Quality is too good.
* Service Quality is also too good.
* On time shipping and deliveries to my warehouse.
I highly recommend to buying inventory from Rego trading.
I want to become their premium customer. I am continuously buying from them and very happy.
The most interesting thing is that they do not make any mistake when you take prep services from them.
And believe me prep service are very cheap as compare to the other prep stations.
They have a lot of profitable products.
They also offer free shipping in 30 to 40 miles to complete the MOQ of $1500.
This is very small MOQ to get the discounts on shipping.
And the support team is also very friendly, they always pick the calls on first or 2nd ring. This is very satisfying for me.
This is a sound or their's real customers.

September 27, 2023
Unprompted review
Rated 1 out of 5 stars

Negative Feedback

It is not a reliable and experienced company. I placed an order on May 5th. They've stalled for paperwork until May 10. They sold my products to someone else before I reached the payment stage. They asked me to make a down payment until the stock came back. They left customer satisfaction in the background. Perhaps the real authorities do not see the behavior of authorized personnel. They also offer high shipping charges for a location 40 miles away. If you are going to shop from this company, make sure that you do your business quickly and ask them to be honest about everything.

May 11, 2023
Unprompted review

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