I had trouble downloading BitDefender & being nagged with pop-up. I contacted ReImage and Robert L assessed my computer and said ity needed work. He hooked me up with Cindy P. and her magic wand and a... See more
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See what reviewers are saying
SCAMMERS WORST, FAKE, SCAMMERS I just opened an account and they are withdrawing $9.99 every week, there is no one you can contact, everyone who seems to work for them is fake, we are astonished how... See more
my printer was down .. i could not conduct bussiness . i called reimage and they ran several tet , the process was very involved and while watching there approach it was something id never be able to... See more
Company replied
Computer died, new (old) CPU installed but reimage not carried across. one phone call and re-image had reinstalled the programme and run it to ensure all Ok. My operator Rex was efficient and very q... See more
Company replied
Company details
Written by the company
Reimage® Limited is a world leader of internet-based system repair solutions. Our award winning PC repair software and patented technology first appeared on the market for professional users in 2007. The success of our product spurred us to further develop this powerful software and create an affordable, simple to use, solution to empower users, enabling them to repair their PCs, at home or at work, fast and at a fraction of the cost. As always, Reimage® remains as dedicated to its users as it is to its product. We are ultimately committed to our core values: Honesty & Reliability, Innovation & Simplicity. Our developers at the Reimage® R&D Center are consistently updating and improving our software, to assure compatibility with every new Windows build and Microsoft security patch, from XP to latest Microsoft supported edition of Windows OS. The highly acclaimed Reimage® PC Repair solution scans, assesses and repairs the Windows operating system improving speed and ensuring system stability, in addition to restoring settings and registry values compromised by viruses and other forms of malware. This unprecedented technology draws upon its remote online data base of over 25 million updated, authentic and pristine Microsoft files, ready to repair or replace any Windows system file to restore your PC to its full potential.
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4.1
Great
3K reviews
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SCAMMERS
SCAMMERS
WORST, FAKE, SCAMMERS
I just opened an account and they are withdrawing $9.99 every week, there is no one you can contact, everyone who seems to work for them is fake, we are astonished how they are still withdrawing money even though I cancelled my bank card, please do not even open an account, do not even click on their website, you will suffer a great loss.
May 15, 2025
Unprompted review
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Reimage has the best tech's
Reimage has the best tech's, alway's professional, thank you!! Jaime G.
November 24, 2023
Unprompted review
Reply from Reimage
Hi Michael,
It warms our hearts to hear such amazing feedback! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Let us know if you still have other concerns.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Jaime was absolutely amazing
Jaime was absolutely amazing. Fast and efficient and understood my concerns to the letter. I now know this computer is safe and free of corruption and outside interference from hackers. I'm thrilled with the servicing
October 11, 2023
Unprompted review
Reply from Reimage
Hello Pierre,
It is our utmost pleasure to be of service. We’ll make sure we pass your kind words along to Kim, who we know will be delighted to read your comment.
Let us know if you still have other concerns.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
App cancelled half way through subscription
I have a subscription that is 5 months old. Canot access reimage repair iam told the life cycle is at a end and to uninstall. can not contact support. What is going on.
October 10, 2023
Unprompted review
Reply from Reimage
Hi Neil,
Thank you for bringing this matter to our attention. Definitely this is not the impression that we want to make.
We'd like to help you sort this out but the platform won't allow us to view your account details. Could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
We hope to hear from you and we appreciate your patience.
I'm not a computer or IT Wiz
I'm not a computer or IT Wiz. I just have been using Reimage for years and from my experiences it has resolved all the issues I had when I had them.
Today I contacted Help online app. I got a rapid connection to a tech and we were able to resolve my problem quickly.
I recommend this app to anyone looking for self help programs.
August 31, 2023
Unprompted review
Reply from Reimage
Hello Neal,
It is our utmost pleasure to be of service. We’ll make sure we pass your kind words along to Kim, who we know will be delighted to read your comment.
Let us know if you still have other concerns.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
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Julius was very helpful
Julius was very helpful, answered all of my questions and made the experience quick and painless.
August 13, 2023
Unprompted review
Reply from Reimage
Hi Ron,
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Rest assured that you will experience the same level of excellence the next time you need our help. Julius P. will be glad once he hears this commendation.
Let us know if you still have other concerns.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Smooth Fast & Efficient Service!
Julius P said that it would take up to an hour but he was thorough and efficient and did the service in less time to my satisfaction!!!!!!!!!!!
August 5, 2023
Unprompted review
Reply from Reimage
Hi Elkanah
Thank you for leaving such a wonderful review about your experience with our team member, Julius P! We're thrilled to hear that he provided you with efficient and thorough service that exceeded your expectations.
Should the need arise please do not hesitate to contact us anytime.
Chat: Go to www.help.reimageplus.com > click on ''Live Support"
Submit a Ticket: https://www.reimageplus.com/submit-ticket/
Email: support@reimageplus.com
Phone: 1-408-877-0051
What a wonderful experience I had
What a wonderful experience I had! My computer was running slow so I called ReImage and they helped me sort it out! I was so chuffed with the experience that I bought the operator who assisted me, Pierre, with 34 Apple giftcards. He was happy with that, and so I was I.
Thank you again ReImage; your integrity and utter willingness to help those in need is without doubt one of the reasons my son recommended you to me after his computer was hacked!
EDIT: This review is a joke. DO NOT GO WITH THIS COMPANY! THEY ARE SCAMMERS!!!
June 26, 2023
Unprompted review
Reply from Reimage
Hello Rob,
We sincerely appreciate you taking the time to share your experience with Reimage.
Should the need arise please do not hesitate to contact us anytime.
Chat: Go to www.help.reimageplus.com > click on ''Live Support"
Submit a Ticket: https://www.reimageplus.com/submit-ticket/
Email: support@reimageplus.com
Phone: 1-408-877-0051
the service
the service, experience and speed in which my problem was solved
July 19, 2023
Unprompted review
Reply from Reimage
Hi Charlie,
Thank you for this wonderful feedback. Were glad that the problem was solved. The team is going to be thrilled to hear your praises!
We will continue providing you with quality service. Please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051
Email: support@reimageplus.com
Please stay safe and enjoy your day ahead!
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Julius P Is a great tech.
Julius P. performed great service. A+ service !!
June 14, 2023
Unprompted review
Reply from Reimage
Hi WS Henderson,
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Rest assured that you will experience the same level of excellence the next time you need our help. Julius P. will be glad once he hears this commendation.
Let us know if you still have other concerns.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Once again a very good service
Once again a very good service. Kim B was very helpful , knowledgeable and friendly. Nothing was too much trouble. Thank you for your good service.
May 25, 2023
Unprompted review
Reply from Reimage
Hello Kathryn
It is our utmost pleasure to be of service. We’ll make sure we pass your kind words along to Kim, who we know will be delighted to read your comment.
Let us know if you still have other concerns.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
I find staff extremely diligent and…
I find staff extremely diligent and they explain what they are going to do very well
May 16, 2023
Unprompted review
Reply from Reimage
Hi Susan
It warms our hearts to hear such amazing feedback! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Let us know if you still have other concerns.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Excellent service as usual
Excellent service as usual - all issues addressed - great job Kim
February 3, 2023
Unprompted review
Reply from Reimage
Hi Terry,
Thank you for this wonderful feedback and for expressing your satisfaction with Reimage. We are very glad that your computer is now back in great shape.
Please let us know if you need us, we are available 24/7.
Chat: Go to www.help.reimageplus.com > click on ''Live Support"
Submit a Ticket: https://www.reimageplus.com/submit-ticket/
Email: support@reimageplus.com
Phone: 1-408-877-0051
Have a good day and stay safe!
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SLAYYYY made my HDD stop being at 100%…
SLAYYYY made my HDD stop being at 100% THANK YOU!!!!
EDIT: Jk it went back to 100% :(
May 16, 2023
Unprompted review
Reply from Reimage
Hi Itslauren
It is our utmost pleasure to be of service! We are proud to serve you 24/7 with the best service experience around.
Let us know if you still have other concerns.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Won't be buying.
Tried free version for a few days and it reported non existent issues. Told me there are thousands of cookies, temporary files & registry errors, immediately after I'd cleaned my system with a reputable cleaner. Told me certain programmes are repeatedly crashing, when they are working well. Notified me that 'Slow internet connection detected', showing my download speed as 123 Mbps! Won't be buying.
May 11, 2023
Unprompted review
Reply from Reimage
Hello World Traveller
We appreciate your feedback and would like to address your concerns regarding the issues you encountered during the trial period.
We apologize for any inconvenience caused by the results presented by our software. Our intention is to provide accurate information and assist in optimizing system performance. However, it seems that in this instance, there may have been some false positives or misinterpretations.
Regarding the detection of cookies, temporary files, and registry errors after you had cleaned your system with another reputable cleaner, we understand how frustrating it can be to receive conflicting information. Our software may have detected remnants or cached data that the other cleaner missed, leading to the reported items. We will take your feedback into consideration to improve the accuracy of our results.
We also acknowledge your concern about the programs crashing. It's possible that our software detected certain patterns or behavior that it interpreted as crashes, even if the programs were functioning correctly.
As for the notification about a slow internet connection and the reported download speed of 123 Mbps, we understand that this information may not align with your actual internet speed. Our software relies on various factors and metrics to assess internet performance, and there could have been temporary fluctuations or inaccuracies in the measurement.
We appreciate your feedback, as it helps us improve our product and provide a better user experience. If you have any further suggestions or concerns, please feel free to reach out to our support team directly. We're here to assist you in any way we can.
Thank you once again for sharing your thoughts, and we hope you'll reconsider trying our product in the future.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Reply from Reimage
HI Sharon
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Let us know if you still have other concerns.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Immediate respose to the phone call and…
Immediate respose to the phone call and request. Technician very helpful and maintennce of computer trouble free for my part
April 18, 2023
Unprompted review
Reply from Reimage
Hi Mr David
We work hard to make sure every customer receives personal attention, quick responses, and, of course only the utmost convenience. Rest assured that you will experience the same level of excellence the next time you need our help.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
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Very difficult challenge solved!
Very difficult glitch involving posting images from my downloads folder into my social media (FB) account. Jaime the tech rep stuck with it and was able to resolve the problem after numerous attempts applying several different approaches. Very professional and effective in the end. Polite and used wonderful communication skills.
April 16, 2023
Unprompted review
Reply from Reimage
Hi Ronald!
We are happy to hear that our team provided you with excellent service! We'll make sure that they receive your feedback. It will surely make their day!
If there's anything we can do to serve you further, let us know.
Chat: Go to www.help.reimageplus.com > click on ''Live Support"
Submit a Ticket: https://www.reimageplus.com/submit-ticket/
Email: support@reimageplus.com
Phone: 1-408-877-0051
Enjoy your day ahead and stay safe!
resolved my problem.
April 16, 2023
Unprompted review
Reply from Reimage
Hi Jeffrey
Thank you for letting us know that we were able to resolve your problem. We're glad that we could provide a solution to your issue and that you're satisfied with our service.
Let us know if you still have other concerns.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Reply from Reimage
Hi Peggy
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
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