This is a further review to my previous one a month ago. I have placed 2 orders, both arrived OK, correct number of bottles. Expiry date 2027. They were cheap. The bottles contain very th... See more
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It was an efficient quick service
It was an efficient quick service. Received the drops within a few days.
Great customer service
Great customer service, replaced a faulty product quickly and took.ownership of my problem
This is a further review to my previous…
This is a further review to my previous one a month ago.
I have placed 2 orders, both arrived OK, correct number of bottles. Expiry date 2027. They were cheap.
The bottles contain very thick gel which is difficult to get out and into the pet's eyes, the drops are far too large and difficult to place in the eye. In doing so I have found I am using the bottles at twice the speed of the bottles ordered elsewhere.
This means the cheap price is a questionable saving. I have empty bottles everywhere due to going through them so fast.
I have now ordered bottles elsewhere (I order by the 10 bottles so this is expensive) and have accepted for some reason this companies stock is not worth the cheap price asked.
If they update their stock with usable gel then I will reorder. Having 2 cats with bilateral eye ulcers it is an on going problem.
Ive had same issue
Ive had same issue, sent multiple emails, phone was switched off, Diane on online chat, wouldn't chat back to me . Received empty envelope begining of August. 2 bottles Remmend corneal gel were missing Had to reorder from another supplier as my had an eye ulcer . Never known a company that could be like that . Got a dispute going on with them still.
The delivery was super fast
The delivery was super fast, the packaging was great. I have never had an issue with the Remend shop except when they were out if stock. Prices are good. Well done 👏
Excellent all round
Product exactly as advertised, great price and next day delivery!£20 cheaper than at the vet too. What's not to love! Thank you.
Fast shipping,good service,thanks !
No response to concerns about product quality
I emailed the company as the Remend drops they sent me were different to the ones I bought from my vet (there was just a thick lump of gunk in the bottle instead of watery eye drops). I have received no response and won’t shop here again!
speed of service
Tried to contact them after delivery…
Tried to contact them after delivery envelope damaged and some of my order was missing. Absolutely no response whatsoever. I am also concerned that the product supplied was actually sub standard - I started giving the drops to my cat which obviously were very uncomfortable. Bought a bottle from my local vet and everything was fine so feel that the product supplied was not genuine. I haven’t used any further drops from this order and have discarded the bottles.
Excellent customer service
Excellent customer service
Quick delivery
High quality product
100% recommendation
Orders online really easy and straight…
Orders online really easy and straight forward to order. Delivery was fast and kept up to date with delivery time.
Delivery was very fast and at a very…
Delivery was very fast and at a very good price, will definitely be ordering from here in the future
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