RentSpree Reviews 962

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 140 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professionalism and patience of the staff, highlighting their helpfulness and responsiveness. Many found the website and overall user experience to be easy, intuitive, and efficient, making tasks like tenant screening and rent collection straightforward. The service is frequently described as excellent, with people appreciating the detailed reports and the time-saving benefits it offers for managing rentals. However, some customers also noted initial confusion with account setup or learning to use the platform, though many found it easy to follow once they became proficient. A few other people also felt that they could not update their account without an agent's approval, despite paying for the service themselves, and experienced difficulties reaching customer service.

What people talk about most

User experience

People report positive experiences with user experience, finding the platform easy to use, navigate, and... See more

Website

Reviewers mention positive feedback about the website, highlighting its ease of use and navigation for... See more

Service

Users describe positive interactions with service, highlighting its quickness, efficiency, and thoroughness.... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, efficiency, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recommended by a friend of mine. Made a call, customer service walked me through the process step by step. Very professional and patient staff. From here on I would only use RentSpree. Thank you very... See more

Company replied

Rated 5 out of 5 stars

I was able to get on to the site easily and check a family's credit, security and history for my client (Landlord) on the other end. He felt good enough with your results to bring these people in... See more

Company replied

Rated 5 out of 5 stars

what made it great is that Peter Iskandar was a great super responsive agent. Not many agent respond promptly with the right answer and tools to be able to complete the transaction. Peter Iskandar t... See more

Company replied

Rated 5 out of 5 stars

It gives you the option to use it for marketing, lease creation and rent collection. Just the rent collection alone and the ease in which my tenants can use gives me time to work on other things

Company replied


Company details

  1. #92 of 340 best companies in Software Company
  2. #20 of 52 best companies in Payment Service
  3. #3 of 10 best companies in Property Management Company

Written by the company

RentSpree is a cloud-based rental management solution that empowers agents, landlords, and property managers to manage every step of the leasing process in one place. From listing properties and collecting applications to screening tenants, signing leases, and collecting rent online, RentSpree streamlines operations to save time and reduce risk.


Contact info

Get started for free

List rentals & screen applicants — free for agents & landlords!

4.6

Excellent

TrustScore 4.5 out of 5

962 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Pretty easy to use

Pretty easy to use

March 30, 2026
RentSpree logo

Reply from RentSpree

Thank you for the 5-stars, Rajesh! We're happy you find our platform easy to use!

Rated 5 out of 5 stars

Easy to setup

Easy to setup. Good inflow of enquires after posting

May 19, 2026
RentSpree logo

Reply from RentSpree

We appreciate the kind words and great review, Rajesh!

Rated 5 out of 5 stars

RentSpree

Great service! Easy to use!

May 18, 2026
RentSpree logo

Reply from RentSpree

Thank you for the excellent review, Ces!

Rated 5 out of 5 stars

Good

User friendly

May 8, 2026
RentSpree logo

Reply from RentSpree

Thank you for the 5-star review, WP!

Rated 5 out of 5 stars

Easy to use and they have a real live…

Easy to use and they have a real live person to help with customer service and any technical issues.

May 12, 2026
RentSpree logo

Reply from RentSpree

We appreciate the excellent review, Lee! Happy to see our Customer Support team has been able to help as needed.

Rated 1 out of 5 stars

My RentSpree does not work

My RentSpree does not work. Called multiple times and everytime RentSpree associates advise me to use diffent web browser. I have tried aal but no luck. Someone from tenchnical side should call me and resolve this issue otherwise I will say good bye to RentSpree and qulaify tenants myself.

May 3, 2026
RentSpree logo

Reply from RentSpree

Hi Nasir,

We're sorry to hear your experience didn't meet expectations. We appreciate you taking the time to speak with our team and come to a resolution for this issue. If you ever have questions or need assistance, please don't hesitate to contact us directly. We're here to help!

Rated 1 out of 5 stars

Very confusing

1. Need lay out the steps for setting up an account. Most confusing account I have ever tried to set.
. In additions just seen that a card is being sent to me. I never signed up for bank or credit card.

May 7, 2026
Rated 5 out of 5 stars

Relatively easy to use

Relatively easy to use. However, there should be more explicit instructions on how to print out the credit report.

May 7, 2026
RentSpree logo

Reply from RentSpree

Thank you for the 5-stars, Diane! We appreciate your feedback and have updated our help articles to share more details on how to print.

Rated 5 out of 5 stars

Quick turn around

Quick turn around - easy to use - easy to send application links to prospects

April 13, 2026
RentSpree logo

Reply from RentSpree

Thank you for the excellent review, Alejandro! We're happy to see you found our platform quick and easy!

Rated 5 out of 5 stars

I have a vacancy and am back!

I have a vacancy and am back!

I just published and am looking forward to hearing from you within 24 hours.
The Applicants will pay for your “well deserved” fee.
Best Regards,
Nancy Gonzalez

April 15, 2026
RentSpree logo

Reply from RentSpree

Thank you for the 5-stars, Nancy! We're glad you continue to use our services.

Rated 5 out of 5 stars

The response below is why I continue to…

The response below is why I continue to use Rentspree... we all make mistakes and drop the ball... it is how you respond to the error that makes you a great company...

The team at RentSpree "Inspect what they Expect." And when they find that the quality does not meet their HIGH standards, they call the customer, apologise, and work to make it RIGHT.... And as a customer, that is all we want... help getting it RIGHT.

Hi Anthony,

Thank you for sharing the call information with me and confirming receipt of the document. It was extremely helpful, and I was able to review the call with the support agent for training. Your feedback has been extremely valuable, and I appreciate you taking the time to discuss this case and situation with me.

Please let me know if the resolution we provided met your expectations. If you feel it has and are comfortable with it, I'd greatly appreciate it if you could update your review to reflect your most recent experience with us. Of course, there’s no pressure; your honesty is what matters most! Here’s the direct link to your review: RentSpree TrustPilot Review.

If there is anything else I can help with, please let me know. I’m happy to help with anything you need!

Thank you,

Spencer Sacks
Manager
Customer Operations | RentSpree
323-515-7757
rentspree.com

15303 Ventura Blvd., #1150, Sherman Oaks, CA, 91403

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

The process of screening candidates was…

The process of screening candidates was smooth and flawless.

April 12, 2026
RentSpree logo

Reply from RentSpree

Thank you for sharing your excellent review, Armand. We're happy to read you've had a flawless experience with us so far!

Rated 5 out of 5 stars

easy and fast

April 12, 2026
RentSpree logo

Reply from RentSpree

Thank you for the 5-stars, Haiyan! We appreciate your review.

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