Replacement Keys Ltd Reviews 

12,798
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,243 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and note that their ordered items arrive quickly, often by the very next day using tracked services. People also highlight the simple and convenient online ordering process, alongside affordable pricing that provides great value and saves money compared to alternative service providers. Some reviewers were not happy with receiving specific items that initially did not work properly in their door locks. However, consumers mention that customer support teams efficiently resolved these rare issues by promptly sending working replacements with zero hassle.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the quick delivery, helpful... See more

Product

Customers consistently note positive experiences with product, highlighting that replacement keys arrive... See more

Delivery service

Users describe positive interactions with delivery service, highlighting rapid and efficient shipping that... See more

Order

Consumers find order to be a great satisfaction, highlighting that the ordering process is very easy and... See more

Price

Reviewers mention positive feedback about price, consistently noting that the costs are very reasonable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Replacement Keys on a number of occasions. I cannot fault their quality of service or the products supplied. They have helped me correctly identify the keys I needed and have supported me... See more

Company replied

Rated 5 out of 5 stars

I’ve used Replacement Keys on a number of occasions now. Their quality of service and keys supplied is excellent. Several times they have helped identify keys and helped with the order process... See more

Company replied

Rated 5 out of 5 stars

Sensible price and sensible postage. OEM : £22.95 + £7.95 = £30.90 Replacement Keys : £10.95 + £2.95 = £13.90 Very fast service using Royal Mail and not the hugely overpriced courier the OEM uses... See more

Rated 5 out of 5 stars

Visited several places trying to get another key cut for my garage but no luck until a helpful handyman pointed out the code on the key and advised me to try Replacement Keys Ltd. Wow! The process was... See more


Company details

  1. Key Duplication Service
  2. also in
  3. Locksmith
  4. Security Equipment Store

Written by the company

Welcome to Replacement Keys Ltd, the leading online replacement keys cutting company! Order replacement keys online with ease, eliminating the need for visits to locksmiths or hardware stores. Our advanced technology and skilled team ensure precise and quality key cutting for homes, offices, and more. Check out our Trustpilot profile for positive reviews and ratings. Experience convenience, reliability, and exceptional customer service with Replacement Keys Ltd.


Contact info

4.9

Excellent

TrustScore 5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(12,798)

1,175 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and effective

The team at Replacement Keys are fast and effective.
I sent a photo of my existing key to them and within two hours, Ian had provided me with the right part to order and assured me it would be a perfect fit.
The new keys arrived within a couple of days and worked with no issues.
I've noticed other vendors charge a fee for confirming which key type to order, so this was all excellent value too as the key identification service at Replacement Keys is free!

October 19, 2026
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Great service

Great service, ordered 4 new keys on line 2 days latter i received them.
great service and great price.A******

November 2, 2026
Unprompted review
Rated 5 out of 5 stars

What can I say

What can I say, dropped an email into the team at Replacement Keys. For my Givi top box key
Receive a reply within minutes, placed order. Key turned up next.
Service 100%
Thank you

October 23, 2026
Unprompted review
Rated 5 out of 5 stars

Needed replacement keys for motorbike…

Needed replacement keys for motorbike luggage boxes. Ordered on Monday pm, received a set of 2 keys on Wednesday morning, that worked flawlessly.

The ordering processes was so straightforward, and the service second to none.

November 4, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Super Fast Delivery!!!

The speed of delivery, within 24 hours, was amazing!! The keys arrived and were well packaged and each one of them fitted the lock as if they had been used in the lock for a number of years i.e. fitted perfectly and were super smooth to operate. Comms were prompt and accurate throughout the order.

November 3, 2026
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Brilliant service

Brilliant service. Fast and efficient. Used them twice now and theyve helped me to get the right codes then once ordered keys arrived really quickly.
These guys are my first port of call for key replacements!
Thank you.

October 20, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look