Restore DatashredReviews 

1,156
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the excellent service and the professionalism of the staff. Customers frequently highlight the helpfulness and efficiency of individuals, noting their pleasant demeanor and dedication to ensuring satisfaction. The customer service is often described as first-class, with many appreciating the clear communication, quick responses, and competitive pricing. However, some people mentioned issues with missed collections and difficulties in getting a response from customer services, leading to frustration and delays. A few other people also felt that accountability was lacking, with one person noting that only one individual could address their issue and was often unavailable.

What people talk about most

Service

Users describe positive interactions with service, consistently highlighting its professionalism, efficiency,... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, helpfulness,... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness and... See more

Price

People report positive experiences with price, finding the cost to be reasonable and competitive for various... See more

Customer communications

Clients share positive opinions on contact, praising the professionalism and efficiency from the minute... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We booked Restore Datashred to take away many, many bags of papers we no longer required. Johnny Owen arrived on the date as specified, was pleasant, efficient, explained the process of shredding / re... See more

Company replied

Rated 5 out of 5 stars

Richard Jones has been extremely helpful in dealing with the recycling of our waste products. Previously we organised a courier to collect the waste and bring it to us and then Datashred would collec... See more

Company replied

Rated 5 out of 5 stars

We dealt with a lovely lady called Chloe Tillet to shred and dispose of many years of paperwork that had been stored in the loft. She was very helpful in explaining how the company carried out the di... See more

Company replied

Rated 5 out of 5 stars

Kevin Kalambayi is very friendly, and right from my first introductory call has delivered great service. We have just signed a new contract with Restore Datashred and he has ensured that any queries... See more

Company replied


Company details

  1. Shredding Service
  2. Data Destruction Equipment Store
  3. Garbage Collection Service
  4. Recycling Center
  5. Waste Management Service

Written by the company

Restore Datashred is one of the UK’s leading providers of secure and confidential shredding services, trusted by thousands of organisations to protect sensitive information. We pride ourselves on offering flexible, efficient, and fully compliant shredding solutions, whether you need regular collections, one‑off clearances, or specialist handling for confidential materials. Data security is at the core of everything we do. Restore Datashred maintains industry‑leading standards in compliance, security, and chain‑of‑custody, giving customers complete confidence that their information is protected at every stage. Restore Datashred is your dependable partner for safe, compliant and environmentally responsible document destruction.

Fast secure document shredding for your business.

Written by the company

Get rid of confidential documents with guaranteed professional data destruction from Restore Datashred.
In an increasingly competitive business environment your company’s integrity, reputation and prosperity depend on the secure handling, storage and destruction of sensitive information. Call now or visit our website for a free quote!

Restore Datashred: Your Guarantee of Secure Shredding

You can trust our confidential shredding services…

You can trust our confidential shredding services…
At Restore Datashred, we understand the importance of protecting your confidential information. That's why we offer a comprehensive guarantee to ensure your documents are shredded securely and beyond recovery. Our Guarantee: Industrial-Grade Shredding: We use state-of-the-art shredders that reduce documents into particles, making data recovery virtually impossible. Chain of Custody: Your documents are tracked from the point of collection to the shredding process, ensuring they remain secure throughout. Certificate of Destruction: Upon request, we provide a certificate verifying the complete destruction of your materials. Compliance with Regulations: Our shredding processes adhere to the strictest data security regulations, including GDPR and BS EN 15713:2023. Insurance Coverage: We carry comprehensive insurance to protect your peace of mind in case of any unforeseen event

Contact info

We offer a range of shredding services.

Whether it's off-site or on-site we're here to help.

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,156)

54 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent IT Disposal Experience

I chose Restore Datashred Limited to dispose of two network switches, and the entire process was seamless. They arranged a convenient door-to-door pickup, and after the disposal, they provided a disposal certificate for my records.

The service was professional, efficient, and hassle-free from start to finish. I highly recommend Restore Datashred Limited to anyone looking for a secure and reliable IT disposal service.

July 3, 2026
Unprompted review
Restore Datashred logo

Reply from Restore Datashred

Hi Nitin,

Thank you for taking the time to leave such a positive review.

We're delighted to hear that you found the entire process seamless, from arranging the collection to receiving your disposal certificate. Providing a secure, professional, and hassle-free service is always our goal, so it's great to know we delivered on that promise.

Thank you for trusting Restore Datashred, we appreciate your recommendation and look forward to supporting you with any future IT asset disposal or secure destruction requirements.

Kind Regards,
Restore Datashred

Rated 5 out of 5 stars

Daniel Benford was very helpful from my…

Daniel Benford was very helpful from my first email to the Pickup date. I Really appreciate this

June 23, 2026
Unprompted review
Restore Datashred logo

Reply from Restore Datashred

Hi Akofe,

Thank you for your feedback.

It’s great to hear your positive comments about Dan – we’ll be sure to pass on your kind words. Thank you again for taking the time to share your experience with us.

Kind Regards,
Restore Datashred

Rated 5 out of 5 stars

Reliable and professional company who offer a first class service.

We have used Datashred for the secure shredding of our company paperwork and have always received a first class service. Ashley T our secure collection operative is amazing! He is always professional, polite and goes above & beyond. Ashley is a credit to the company and a great ambassador of a very well run company. Kate H our waste manager is always super efficient and ensures that our needs are met, she is a pleasure to communicate with.

June 19, 2026
Unprompted review
Restore Datashred logo

Reply from Restore Datashred

Hi Janine,

Thank you so much for your kind feedback, we really appreciate you taking the time to share your experience.

It’s fantastic to hear that you consistently receive a first-class service. It's lovely to hear your comments – we’re very proud to have such dedicated and professional people representing us.

Thank you again for your continued trust in Datashred.

Kind Regards,
Restore Datashred

Rated 5 out of 5 stars

Plastic waste

We use Datashred regularly for our paper waste, but had a one off plastic disposal which Kate Hawkey quickly and efficiently organised for me - thank you Kate. Excellent service!

June 16, 2026
Unprompted review
Restore Datashred logo

Reply from Restore Datashred

Hi Josi,

Thank you for your kind feedback! We’re delighted to hear that you’re happy with our regular Datashred service, and that Kate was able to support you quickly and efficiently with your one-off plastic disposal.

We’re glad we could support you with this one-off request.

Kind Regards,
Restore Datashred

Rated 5 out of 5 stars

Excellent Service and Professionalism

The service was great—efficient, professional, and delivered to a high standard. Everything was handled smoothly, and I was very satisfied with the overall experience.

June 11, 2026
Unprompted review
Restore Datashred logo

Reply from Restore Datashred

Hi AA,

Thank you for your lovely feedback.

We’re pleased to hear you found the service efficient and professional.

It’s also great to know your certificate of destruction was delivered promptly.

We really appreciate your review and taking the time to leave us 5 stars.

Kind Regards,
Restore Datashred

Rated 4 out of 5 stars

Good customer experience

The range of items available for collections is great for businesses and the cost is reasonable. The collection date had to be rearranged as the drivers were arriving a day or so earlier than planned. The day of collection, the driver collected all the items really swiftly. Kate H in the logistics team was really helpful with both invoice queries, collections and any other general queries i had.

May 13, 2026
Unprompted review
Restore Datashred logo

Reply from Restore Datashred

Hi Customer,

Thank you for your detailed feedback. We’re really pleased to hear that you found our range of collection options suitable for your business.

We appreciate your understanding regarding the adjustment to your collection date, and we’re glad everything ran smoothly on the day.

It’s also great to hear your positive comments about Kate – we’ll be sure to pass on your kind words. Thank you again for taking the time to share your experience with us.

Kind Regards,
Restore Datashred

Rated 5 out of 5 stars

Very happy with the service provided

Very happy with the service provided. The booking process was straightforward, there were no issues with the collection on the day, and the certificate of destruction arrived promptly afterwards.

March 25, 2026
Unprompted review
Restore Datashred logo

Reply from Restore Datashred

Hi Strata,

Thank you for your kind feedback.

We’re pleased to hear you found the booking process was straightforward and that your collection went smoothly.

It’s also great to know your certificate of destruction was delivered promptly.

We really appreciate your support and look forward to working with you again if required.

Kind Regards,
Restore Datashred

Rated 5 out of 5 stars

Kerry Turner Customer Services 5*

I had very efficient Customer Service from Kerry Turner on Thursday. She went above and beyond and made sure the issue that I had and no one else had sorted out for me, was dealt with efficiently without it carrying on. Kerry thank you, you are a very polite, bubbly person who deserves recognition for doing a fantastic job.

May 14, 2026
Unprompted review
Restore Datashred logo

Reply from Restore Datashred

Hi Jean,

Thank you so much for taking the time to share your feedback we really appreciate it.

We’re delighted to hear about the excellent service you received from Kerry. It’s fantastic to know she went above and beyond to resolve your issue efficiently, especially after it hadn’t been sorted previously.

Your kind words will mean a great deal, and we’ll make sure she receives the recognition she deserves.

Thank you again for your feedback.

Kind Regards,
Restore Datashred

Rated 5 out of 5 stars

Highly recommend Restore Data shred

Highly recommend Restore Data shred. Setting up the shred was very straightforward. The shred itself took less than 10 minutes. The price was lower than paid for previous shreds with other companies.

April 29, 2026
Unprompted review
Restore Datashred logo

Reply from Restore Datashred

Hi Orla,

Thank you for the great review and for recommending Restore Datashred. We’re really pleased to hear that everything was straightforward, quick, and good value compared to previous services you’ve used.

We appreciate you taking the time to share your experience and look forward to helping again in the future.

Kind Regards,
Restore Datashred

Rated 5 out of 5 stars

Driver Aaron was very punctual and…

Driver Aaron was very punctual and friendly.

April 21, 2026
Unprompted review
Restore Datashred logo

Reply from Restore Datashred

Hi Colin,

Thank you so much for taking the time to leave a review.

We’re really pleased to hear that Aaron was punctual and friendly.

We're proud to hear the great feedback.

Kind Regards,
Restore Datashred

Rated 5 out of 5 stars

Great customer service!

This is the first time we have used this company and to date I can only sing their praises. Claudia, in the Sales Team, has been consistently efficient, friendly and thoughtful in all our dealings with them and as a result of her excellent service, we certainly use them again! Thank you :)

March 17, 2026
Unprompted review
Restore Datashred logo

Reply from Restore Datashred

Hi Joanne,

Thank you so much for your lovely feedback. We’re delighted to hear that your first experience with Restore Datashred has been such a positive one.

Claudia will be thrilled to hear your kind words; she takes great pride in providing efficient, friendly, and thoughtful support.

We really appreciate you choosing to work with us and are glad to know that her service has given you the confidence to use us again.

Thank you for taking the time to share your experience; we look forward to supporting you in the future.

Kind Regards,
Restore Datashred

Rated 5 out of 5 stars

Restore Datashred have been excellent Company

Restore Datashred have been consistently reliable and professional in the services they provide. Their communication is clear, timely, and proactive, and they always ensure collections run smoothly across our sites.
Whenever issues arise, I reach out to the Account Manager Richard Jones who is quick to assist and resolve matters with minimal disruption. Drivers are respectful of site procedures, and the overall service feels well‑managed and dependable.

March 16, 2026
Unprompted review
Restore Datashred logo

Reply from Restore Datashred

Hi Elizabeth,

Thank you for taking the time to share such detailed feedback.

We’re really pleased to hear that you’ve found our service consistently reliable across your sites. Clear communication and smooth collections are a real priority for us, so it’s great to know this has been your experience.

Richard will be pleased to receive your comments, and we’re glad he’s been able to support you quickly and effectively when needed.

We’ll also be sure to pass on your kind words to our drivers, who work hard to represent Restore Datashred professionally.

Kind Regards,
Restore Datashred

Rated 5 out of 5 stars

Great communication and systems from…

Great communication and systems from Restore datashred - in particular Richard Jones and Richard at Belfast branch . Very easy to deal with and assurance provided of disposal

March 16, 2026
Unprompted review
Restore Datashred logo

Reply from Restore Datashred

Hi Tom,

Thank you for your kind feedback!

We’re really pleased to hear that you experienced great communication. The team will be delighted to receive your comments about the process.

Providing clear assurance around secure disposal is incredibly important to us, so it’s great to know this came through. Thanks again for choosing Restore Datashred.

Kind Regards,
Restore Datashred

Rated 5 out of 5 stars

Restore Datashred were brilliant

Restore Datashred were brilliant! It was just seamless, no faults at all.

February 23, 2026
Unprompted review
Restore Datashred logo

Reply from Restore Datashred

Hi Mahbubar,
Thank you for your wonderful feedback. We’re delighted to hear that everything was handled smoothly and met your expectations.
We truly appreciate you choosing us for your shredding needs.
Kind regards,
Restore Datashred

Rated 5 out of 5 stars

Really efficiently handled from the…

Really efficiently handled from the initial enquiry with Sarah to dealing with dropping off the boxes of documents for shredding and all the required waste transfer documents

March 11, 2026
Unprompted review
Restore Datashred logo

Reply from Restore Datashred

Hi Tony,

Thank you for your great feedback. We’re really pleased to hear that everything was handled efficiently.

It’s also great to know that the process and waste transfer documentation were clear and straightforward.

Thank you again for choosing us for your shredding needs we really appreciate it.

Kind Regards,
Restore Datashred

Rated 5 out of 5 stars

Very happy with customer service…

Very happy with customer service provided by Kevin. He handled all efficiently. Asist me all the way. From the quotation until last stage of processing payment.
He was patient and pleasant. Thank you so much! Joanna

March 12, 2026
Unprompted review
Restore Datashred logo

Reply from Restore Datashred

Hi Joanna,

Thank you so much for taking the time to leave such a lovely review.

We’re really pleased to hear that Kevin was able to support you every step of the way and make the whole process smooth and stress‑free.

Your kind words about his patience and approach really mean a lot, and we're proud to hear the great feedback.

Kind Regards,
Restore Datashred

Rated 5 out of 5 stars

An excellent service

An excellent service. As our office is closing we have many confidential waste sacks to be collected and Restore have been flexible and supportive. We requested extra collections and these were actioned quickly.

Restore have been a massive help in our final weeks. Special shout out to Daisy Bond, their Internal Sales Executive for her awesome communication and response times!

And of course in keeping with their high standards of service and support, I received a lovely reply to this review wishing our office good luck.

March 12, 2026
Unprompted review
Restore Datashred logo

Reply from Restore Datashred

Hi Ann,

Thank you for taking the time to share such kind feedback. We’re really pleased to hear that our team was able to support you, and that we could remain flexible and responsive to your additional collection needs.

It’s great to know the service made a positive difference in your final weeks, and we’ll be sure to pass on your special thanks to Daisy Bond, she’ll be delighted to hear her communication and support were so appreciated!

Thank you again for choosing Restore Datashred, and we wish you all the very best moving forward.

Kind Regards,
Restore Datashred

Rated 5 out of 5 stars

A seamless experience from start to finish

We use Restore Datashred annually and their service exceeds every time. It's a seamless experience from start to finish, with excellent communication and quick collections arranged.

February 13, 2026
Unprompted review
Restore Datashred logo

Reply from Restore Datashred

Hi Amelia,

Thank you for your continued trust in Restore Datashred.

We’re really pleased to hear that your experience has been seamless year after year, and that our communication and collections are able to meet your expectations.

We genuinely appreciate your kind feedback and look forward to supporting you again in the future!

Kind Regards,
Restore Datashred

Rated 1 out of 5 stars

Blocks the pavement and busy road just…

Blocks the pavement and busy road just to have lunch.

March 11, 2026
Unprompted review
Restore Datashred logo

Reply from Restore Datashred

Hi Mike,

I’m really sorry to hear about this. Could you please let me know the location of the vehicle and the date of when this occurred? Once we have that information, we can look to speak to the driver directly and make sure this is addressed and resolved promptly.

Kind Regards,
Sian Peat
sian.peat@restore.co.uk

Rated 5 out of 5 stars

first class service

first class service, from start of booking in uplift to the actual uplift, fantastic customer service and fantastic company to deal with

March 5, 2026
Unprompted review
Restore Datashred logo

Reply from Restore Datashred

Hi Pauline,

Thank you so much for your wonderful feedback! We’re delighted to hear that you received first-class service from the moment you booked your uplift!

Our team works hard to deliver a smooth, reliable experience, so it’s great to know this came through.

We really appreciate you taking the time to share your comments and look forward to supporting you again in the future.

Kind Regards,
Restore Datashred

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look