Retrogaming Console Reviews 

55
TrustScore 3.5 out of 5

3.5

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Rated 3 out of 5 stars

The hardware side of this thing was perfect and it was put together well... The software side is where I have some issues a ton of duplicate games with no explanation of why they were there or what th... See more

Rated 4 out of 5 stars

I received the SD card for my Steam Deck last Tuesday and everything so far has worked perfectly. There was a bit of guesswork about the button combination to exit games back to the home screen but... See more

Rated 5 out of 5 stars

Nostalgia full glory This device is really good, I like it allot. The performance on the more demanding platforms work's surprisingly well I can't complain 👍 BATOCERA is amazing

Rated 1 out of 5 stars

I ordered NESPi 4 Console and it came with an empty game case I paid $267,72 for nothing. I have been trying to get help by emailing the company and they are ignoring me. I am not happy.

Company details

  1. Video Game Store
  2. Computer Accessories Store
  3. Computer Service

Written by the company

Vintage Retro Video Games Console - Ready to play !


Contact info

3.5

Average

TrustScore 3.5 out of 5

55 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.5

All reviews

(55)

2 reviews in the last 12 months

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Rated 4 out of 5 stars

Retro games on Steam Deck SD card

I received the SD card for my Steam Deck last Tuesday and everything so far has worked perfectly. There was a bit of guesswork about the button combination to exit games back to the home screen but otherwise it works exactly as described in the (included) instructions.
It’s a great product, so highly recommended.

The only negative is that I had to contact support via email after three weeks when there was no update on my order. Attempting to message via the website hadn’t produced a reply, and even though I was told it would be queried at the warehouse there was no further reply even after attempting another two emails. Happily I did receive my order about a month after placing the order, so overall I’m satisfied with the service but communication could be improved.

May 5, 2024
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Rated 4 out of 5 stars

Had a few issues at the start

Had a few issues at the start . Didn’t realise I’d have to pay 20% import tax and did t think it was that clear on the website but my fault to be fair . Item arrived and the sound didn’t work . Took a few days to get sorted with their tech support but now all working . I spent ages deciding whether to buy the Retrobox 4 as it comes at just over £700 but now it’s working I have to say it’s bloody amazing . there are lots of cheaper alternatives but it’s the hardware that makes all the games play properly and there are SO many systems on there . I’ve got a hacked nes mini with retro arch on it and it’s not great . If you like Retro games and you’ve got the cash you’re in for a treat with this ! 😀

September 28, 2023
Unprompted review
Rated 5 out of 5 stars

The road from order to delivery wasn't…

The road from order to delivery wasn't straight, but they are still worth 5 stars.
My bank transfer didn't show up on their side, so my order said "on hold" for a long time, but I mailed and asked about it promptly, and they sent the order after I mentioned it.
In the order I payed for 2 wireless mini keyboards, got 1 and AZERY when it should be QWERTY.
They told me to find another retailer who sold equivalent products, and they would pay for that order. Turns out they reimbursed me and topped it up with some extra compensation!! <3

All though it wasn't a straight line, both external factors and their own human-error. They responded promptly, politely, made more than good on their shortcomings and gave excellent customer service. I hope other retailers take note and learn from this company!

Retrogaming can take note of this: Please be clear about the price, I was (negatively) surprised when 25% was added because of the VAT. Please write prices with VAT since that is what is the most expected (at least from a Swedish customer). If someone wants the product they will pay for it, but don't let negative surprises popup before paying, that lowers the impression.

Apart from the excellent customer experience, they are doing a fantastic work on the compiled (spend a thought of how much work must have gone into doing this) consoles who work out of the box, no hassle, it just works!:D

Side-note wouldn't hurt if the facebook group would allow english communication aswell. I know swedish and english, period.

December 30, 2022
Unprompted review
Rated 5 out of 5 stars

Nostalgia full glory

Nostalgia full glory
This device is really good, I like it allot.
The performance on the more demanding platforms work's surprisingly well I can't complain 👍
BATOCERA is amazing

November 11, 2021
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Rated 5 out of 5 stars

Long shipping time (4 Weeks)

Long shipping time (4 Weeks), but everything perfect.

April 16, 2021
Retrogaming Console logo

Reply from Retrogaming Console

Hello Otto,

Apologies for any inconveniences caused. Thank you for your trust.

We hope that you like the console. :)

Kind regards

Retrogaming Console

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