I have been using Coinpayu for a while, and overall my experience with the platform has been positive. What I like about Coinpayu is that it is beginner-friendly. The interface is simple, and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Earn more with high-paying games, apps, and surveys — built for real users.
999077, Kowloon, Hong Kong
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hello RewardJoy Support,
My husband's account and my account have both been suspended.
We are two different people living in the same household, and each of us has our own personal account.
We do not use VPNs or automated software.
I have $27 in my account that I have not withdrawn.
Please review our accounts manually and explain the reason for the suspension. I kindly request that my remaining balance be released.
Thank you for your understanding.

Reply from RewardJoy

Reply from RewardJoy
This is a very honest site. I work with them for several years now and they always pay quickly. This time i had a problem to cashout, but working with them, the problem was solved and i've got my payment.
I really recommend RewardJoy to work with.

Reply from RewardJoy
This platform is completely unfair. The withdrawal process shows "within 2 business days," but their AI system, which seems weak, processed the withdrawal just now, after 2 days and 15 days.There are also claims that a VPN is used when in fact there isn't. If this issue isn't resolved, don't open the form anymore to take advantage of players and make a living off them. Please differentiate; I'm telling you, it's unbelievable.Deceiving the system is unfair.

Reply from RewardJoy
Abhorent payment & hold system compared to leading GPT sites.
Rewardjoy has a reputation in the industry of absurd waiting times for both offers and payouts, they will make you wait 30 days for an offer to pay out into your account, and then often another 30 days before you receive payment for higher paying offers, compared to other leading sites only making you wait 30-45 days for the offer hold and then paying you out within a day. Wouldn't recommend this site for others, much better sites out there that don't make you wait 60 days for less than $100.

Reply from RewardJoy

Reply from RewardJoy
I am a veteran mobile gaming rewards user, and I am absolutely disgusted by how RewardJoy and its partner offerwall, PrimeEarn, treat their users.
I downloaded Sunshine Island through the PrimeEarn wall on RewardJoy weeks ago under a specific contract rate to reach various levels. I have put considerable time, effort, and manual hours into progressing through this game. Now that I am at Level 39 and right at the cusp of a large milestone, the payout for the Level 40 milestone has suddenly been slashed by a massive 90 percent on my dashboard.
When I contacted customer support to rectify this tracking issue and provide my original, time-stamped screenshots from day one, RewardJoy simply passed the buck, claiming they do not control the amounts and that the offerwalls can change active terms whenever they want.
This is a textbook bait-and-switch tactic. Allowing an advertising partner to retroactively gut an active user’s reward tier by 90 percent without prior notice—after the user has already heavily invested their personal time—is completely deceptive and unacceptable.
For the compliance team looking at this: my user ID is TheWildman. I have ironclad, time-stamped screenshots of the original high-value offer and my installation history. If this is not manually honored and resolved, I will be escalating this matter as a formal complaint of misleading digital incentives to the UK Advertising Standards Authority (ASA).
Warning to all UK players: Do not trust your time with this app. They will move the goalposts right before you try to cash out your hard work.
UPDATE: RewardJoy's response is a complete runaround. I followed their exact instructions and submitted a direct ticket to PrimeEarn support with ironclad, time-stamped screenshot proof. Instead of handling it, PrimeEarn's automated system seemingly routes the ticket right back to RewardJoy support (some of the responses are signed "RewardJoy Support". You cannot pass the buck to an offerwall that uses your exact same help desk. My gameplay on Sunshine Island is completely frozen at Level 39. If RewardJoy and PrimeEarn continue to play hot potato with my active contract milestones, my formal complaint to the UK Advertising Standards Authority (ASA) will be submitted this week.

Reply from RewardJoy
I just got paid by Reward.Joy. They are a good and rewarding site.

Reply from RewardJoy
Really 5000 coin for withdraw that take more&more time about survey hh always disqualify, games 🤢 take months to complite browsers 🤣nothing . Do don't waste times 🤮

Reply from RewardJoy
However they writing 'payment will be send in 2 bussines days, I received my payment on my Faucetpay account, immediatelly!

Reply from RewardJoy
i made 104INR and they hold my 53INR idk why they hold 53INR as this is not that much big amount im new to this gpt site and this is the worst gpt site i have ever use better to use fc, gaintplay or any other alternative

Reply from RewardJoy
I am extremely disappointed with RewardJoy and its customer support.
Sometimes people make mistakes and create multiple accounts. However, when they realize their mistake, they may decide to stop creating additional accounts and continue with only one account. That is their decision, and they have the right to stop and correct their behavior. A company should consider the situation fairly instead of treating every case without considering the circumstances.
I have tried to cooperate and resolve my issue, but the support team keeps repeating the same responses without offering a reasonable solution.
My survey rewards have been pending for days, and I simply want my completed surveys to be reviewed and my eligible earnings released. Instead of helping me resolve this matter, the support team has left me feeling frustrated and ignored.
Making a mistake should not mean that a user deserves to be ignored forever. If someone stops creating additional accounts and tries to cooperate, RewardJoy should at least review their case individually and explain what can be done to resolve the issue.
I am not asking for unfair special treatment. I am asking for reasonable support, transparent communication, and fair consideration of my completed surveys and pending rewards.
RewardJoy, please stop sending repetitive responses and provide a real solution. Your users deserve better communication and customer service.
I hope the company takes this complaint seriously and reviews my pending survey rewards as soon as possible.

Reply from RewardJoy
The site has gone to complete shit over the past few months. I am a user with over $1500 in earnings and less than a 2% chargeback rate. I should be a dream user for any GPT user, but not for Rewardjoy apparently. I got my withdrawal options limited two times, first losing crypto, then I lost Venmo.
Every single withdrawal gets hit with a 30 day hold. This site clearly has no idea how to run a business. They like to favor the 3rd world referral farmers instead of the actual users who use their site. They get rid of the monthly leaderboard, but keep the affiliate leaderboard instead. The number one spot in the affiliate leaderboard only has $200 in their qualified earnings from affiliates. Look at that! A whopping $500 prize for making the site $200?
This site will continue to lose its loyal users with thousands of earnings because the owners are too stupid to realize how to run a GPT site effectively.
Stay Away!

Reply from RewardJoy
It is good and real site for all. I enjoy it.

Reply from RewardJoy
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.