Rex Gooding Estate Agents & Surveyors Reviews 140

Rex Gooding in westbrigeford is the most helpful, professional company I have ever dealt with , this is how a company should be run from start to finish ⭐️ ⭐ ⭐ ⭐ ⭐

Great service in booking maintenance to replace a thermostatic valve on the bathroom radiator but the engineer, who was otherwise very helpful, didn't check that it needed bleeding - bit of a pain hence 4/5

Since moving into my flat 5 years ago it’s been a pleasure working with the team at Rex, from arranging the viewing to getting the keys was an easy and stress free process. Since moving, any issues or queries are quickly replied to and actioned. Property inspection is hassle free, The repair and maintenance team arranged come out quickly and ever one i have dealt with has been polite and friendly and a stress free experience since moving in. Would highly recommend using Rex Gooding.

We have had our apartments managed by Reah for years - she has been amazing, quick to respond and understanding. As I'm now an owner I can only hope the new Leasehold Management Company are half as good :)

Always a great experience with the team both in the office and the specialists who come to the house. Quick, polite and tidy.

I recently had the pleasure of working with Reah at Rex Gooding, and I couldn’t be more satisfied with the experience.

From start to finish, Reah was professional, responsive, and incredibly helpful. She always replied promptly to emails and handled every part of the process with efficiency and care, making what can often be a stressful experience feel smooth and straightforward.

Her attention to detail and willingness to go the extra mile really stood out, and it made a big difference throughout the whole process.

I’d highly recommend Reah and the team at Rex Gooding to anyone looking for a reliable and supportive service.

Thank you again for all your help! — Alex Moura

⭐⭐⭐⭐⭐ Outstanding Service from Esme Brown – Rex Gooding Property Manager
By Vichithra Gunasekara- Compliance Officer/CEO, Britwis Limited
I would like to express my sincere appreciation for Esme Brown, Property Manager at Rex Gooding, for the truly exceptional service she provided during our recent rental process.

From start to finish, Esme handled everything extraordinarily well and completed our entire rental process in just 3 days, which was incredibly impressive. Her guidance, professionalism, efficiency, and attention to detail were absolutely outstanding throughout.

What really stood out was her friendly and approachable manner, combined with a very high level of professionalism. Although I had never known Esme before this process, she made us feel comfortable and supported from the very beginning. She communicated clearly, responded promptly, and guided us through each step with patience, kindness, and confidence.

Esme showed remarkable flexibility, excellent people skills, and a genuine willingness to help, which made a stressful moving process feel smooth and manageable. She was always calm, organised, and solution-focused, and it was clear that she truly cares about both her clients and the quality of her work.

In my opinion, Esme is not only an excellent Property Manager, but also a valuable asset to Rex Gooding. Based on the way she handled our case, her professionalism and leadership qualities are so exceptional that she would be well suited to an even more senior management role. It is rare these days to come across someone who combines professional excellence with genuine warmth and humanity in the way that she does.

My family and I are genuinely grateful for all of her support, and we highly recommend Esme Brown to anyone looking for a trustworthy, efficient, and highly professional property manager.

Thank you again, Esme, for your outstanding support and for making our rental journey such a positive experience.

We have just started to rent a property through this company and they have been fantastic throughout, keeping us updated and the place is beautiful.

Any issues they are there all the time for you.

I have been renting a property that is manage by Rex Gooding for 20 years, Excellent service by Despoina in the office, always very helpful and quick to respond. The works that need to be done are carried out in a very good time frame

Landlord - renting

Every request and question asked was delt with quickly and effiently. Thank you to Esme and the team!!

Been dealing with Rex gooding now for 4 and half years renting ! Jackie was always there to help and give advice and friendly . Good experience all round with matience on property too .

I’ve had a really positive experience with Rex Gooding from start to finish. The team has been professional, responsive, and genuinely helpful throughout my tenancy.

A special mention goes to Reah, who was my property manager. She was always approachable, efficient, and quick to respond to any queries or maintenance issues. Nothing ever felt like too much trouble, and she kept me well-informed at every stage.

Overall, I’d highly recommend Rex Gooding to anyone looking for a reliable and well-managed letting agency. Their excellent communication and dedicated staff, especially Reah, really set them apart.

Great team, always willing to help and be flexible.

Esme Brown and the team at Rex Gooding go the extra step to make things happen when you need them most. The Maintenance service we have received has been great and the response from Esme to the issues I have come across has been excellent.

The response rate has always been fast when I have any concerns. Friendly and efficient staff

I have always received friendly helpful service. Any problems are resolved efficiently

Rex Gooding have been consistently helpful, efficient and easy to deal with. This is a marked difference from other providers. Their handing of contractors has been fantastic, happy to recommend!

On Monday afternoon there was a leak after I’d taken a shower. I reported this straight away on their online system along with a the hot tap being broken and unusable in the kitchen. I was told not to use the only shower and bath in the property until it’s fixed. Since then I have chased it up twice and let them know both times that unable to have a shower or bath and I’m unable to use the hot tap in the kitchen. It’s now Saturday evening and I’ve still not heard from the contractor that will be be fixing it. Why is it not being treated as more of a priority?

Fantastic Ben Called In Advance, Attended On Time, Friendly, Talkative & Knowledgeable

My experience so far with Rex Gooding has been nice. We moved into their property some months ago, and I must confess that the time between the inspection and collection of keys was so quick. Most recently we had Eryn (one of their staff) come over to the house for an inspection. Eryn was very polite and super friendly. She carried out the task quickly and professionally. Based on these experiences, I will definitely recommend Rex Gooding.