Rings Of Australia Reviews 

67
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding quality of the products, noting that items like rings and pendants are beautifully made and often exceed expectations in appearance and craftsmanship. Many people highlight the exceptional service, with staff members being communicative, attentive, and helpful throughout the entire process, from design to delivery. The user experience is frequently described as seamless and enjoyable, with an easy-to-use website and a straightforward design process. However, some customers also noted issues with product accuracy, receiving a wrong stone, or experiencing a diamond falling out shortly after receiving the item. A few other people also felt that the packaging was not up to standard, receiving a worn or second-hand box.

What people talk about most

Product

Customers had positive experiences with product, with many expressing delight and satisfaction with their... See more

Quality

Customers consistently note positive experiences with quality, highlighting the outstanding craftsmanship and... See more

Service

Users describe positive interactions with service, highlighting excellent communication and support... See more

User experience

People report positive experiences with user experience, finding the overall process seamless, enjoyable, and... See more

Staff

Clients share positive opinions on staff, consistently highlighting their attentiveness, responsiveness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering an engagement ring through ROA was a great experience. They kept me updated throughout the time while the ring was being made. It was sent and came overnight from a different state. I purchas... See more

Company replied

Rated 5 out of 5 stars

We can not fault Rings of Australia. They kept us upto date every step of the way and went above and beyond by sending us a loan ring for our engagement party as the one we ordered wasn't ready. The... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service. Krupa from ROA kept us informed, sent us pictures of the rings during production. The rings themselves are stunning 😍 ✨️ and great value considering what other jewellers wan... See more

Company replied

Rated 5 out of 5 stars

OMG! The final product was exquisite. I’ve never seen a diamond sparkle so much. The presentation of product included an ROA ring box, a premium black presentation box, and the IGI/GIA di... See more

Company replied


Company details

  1. Jewellery Manufacturer

Written by the company

Your Journey with Rings of Australia As you begin a journey with Rings of Australia, remember that you are joining us in telling our story, not just buying jewellery. We are here to assist you every step of the way, from the time you peruse our carefully chosen collections until the day your magnificent piece is delivered to your home. With warmth, knowledge, and sincere excitement, our committed team is always here to help, whether you’re looking for inspiration or guidance on ring sizing. Embrace the Sparkle Diamonds are timeless emblems of love, courage, and perseverance in a world full of temporary trends and fads. We at Rings of Australia extend an invitation to you to gracefully and elegantly embrace the shine and commemorate life’s most treasured moments. Let our stunning diamond jewellery serve as a dazzling reminder of the wonderful beauty that surrounds us every day, whether you’re saying, “I do” or just “I love you.” Our Roots in Brisbane Born and bred in the beautiful city of Brisbane, Rings of Australia draws inspiration from the rich tapestry of cultures, landscapes, and experiences that define this coastal metropolis. From the sun-kissed shores of the Gold Coast to the bustling streets of South Bank, every facet of our brand reflects the unique charm and allure of our Queensland home.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

67 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(67)

59 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A1 plus

Smooth and helpful throughout

July 8, 2026
Rings Of Australia logo

Reply from Rings Of Australia

Thank you Peter, it was pleasure meeting you at the office today.

Rated 3 out of 5 stars

The ring is good value for money it’s…

The ring is good value for money it’s just the little finishing touches that need improving. The box I got was second hand and worn.

June 16, 2026
Rings Of Australia logo

Reply from Rings Of Australia

Thank you, James, for the feedback on the box, as mentioned on our email, it was broken suring transit time and that is why we sent the new box on the very next day. Thank you though for the feedback, we will take into consideration for the box.

Rated 5 out of 5 stars

Absolutely Blown Away!

Absolutely Blown Away!

I stumbled upon Ring of Australia and I'm so glad I did. From the moment I landed on their site, the experience was seamless and enjoyable. The quality of their products is outstanding — you can tell genuine care and craftsmanship goes into everything they offer.

The customer service team was incredibly helpful, answering all my questions promptly and making sure I felt confident in my purchase. Everything arrived well-packaged and exactly as described.

For anyone looking for something authentically Australian and beautifully made, look no further. Ring of Australia has earned a loyal customer in me, and I'll absolutely be recommending them to friends and family.

May 27, 2026
Unprompted review
Rings Of Australia logo

Reply from Rings Of Australia

Thank you Andrew !! This is wonderful news :)

Rated 5 out of 5 stars

Rings of Australia made my purchase so…

Rings of Australia made my purchase so easy. They kept me updated throughout the entire process and even let me alter the design post payment. I am beyond happy with my purchase and would highly recommend!!

June 1, 2026
Unprompted review
Rings Of Australia logo

Reply from Rings Of Australia

Thank you So much Issac for such kind word.
We we luckily to have customer like you.

Rated 5 out of 5 stars

Stop Looking - Rings of Australia is second to none

We can not fault Rings of Australia. They kept us upto date every step of the way and went above and beyond by sending us a loan ring for our engagement party as the one we ordered wasn't ready.
The quality of the ring is outstanding and absolutely everybody loves it. I can't thank them enough for everything they did as well as making our outstanding ring.

May 19, 2026
Rings Of Australia logo

Reply from Rings Of Australia

Thank you Joanne for wonderful feedback!

Rated 5 out of 5 stars

ROA were absolutely amazing to deal…

ROA were absolutely amazing to deal with from start middle and end

Could t ask for a better experience

May 11, 2026
Unprompted review
Rings Of Australia logo

Reply from Rings Of Australia

Thank you Kristy for such a positive feedback!

Rated 5 out of 5 stars

Superb service and Ring Quality

I loved the support I received throughout the entire journey of getting the ring. It was smooth, reassuring, and truly personalized. The team was attentive, responsive, and made the whole experience enjoyable from start to finish. On top of that, the ring’s quality is absolutely top-notch, with top notch craftsmanship and beautiful detail. It exceeded my expectations, and I couldn’t be happier with both the service and the final piece.

April 9, 2026
Rings Of Australia logo

Reply from Rings Of Australia

Thank you Powell for such a wonderful feedback!!

Rated 5 out of 5 stars

Very helpful and great customer…

Very helpful and great customer service/support making the whole experience hassle free.
Workmanship looks great quality, very happy.

April 9, 2026
Rings Of Australia logo

Reply from Rings Of Australia

Thank you Allan for the wonderful feedback!!

Rated 5 out of 5 stars

Excellent Product and Service…

Excellent Product and Exception Service. It was easy to design my ring of choice, and once designed, Updates were provided every step of the way. The finished product is better than I expected, and I will definitely be using Rings of Australia again for my future purchases.

April 10, 2026
Unprompted review
Rings Of Australia logo

Reply from Rings Of Australia

Thank you Michael for such a wonderful feedback!

Rated 5 out of 5 stars

Awesome

I never expected to be so involved and well updated through the whole process, these guys are great

April 2, 2026
Rings Of Australia logo

Reply from Rings Of Australia

Thank you John for such wonderful feedback!!

Rated 5 out of 5 stars

Excellent service and great value

Excellent service and great value. The process with ROA was very smooth. They sent the CAD file to review to ensure the design was what I wanted. The stone quality was superb. The personalised engraving is a great touch. Very happy with my purchase and the quality of the item. The customer service team are very responsive. Would highly recommend ROA.

March 31, 2026
Rings Of Australia logo

Reply from Rings Of Australia

Thank you Sarah for such a wonderful feedback!!

Rated 5 out of 5 stars

Anniversary Ring.

Rings of Australia recently made a ring for me to gift my husband for our 10 year anniversary. It’s not anything traditional, nor was it anything they showcased on their website. I provided them with a dodgy photoshop image that made complete sense in my mind. Let me tell you…. They absolutely knocked the design out of the park and I am beyond grateful. I highly recommend and will be a returning customer for life.

March 17, 2026
Rings Of Australia logo

Reply from Rings Of Australia

Thank you Emma, after all the hard yards we were able to get the exact design ready for you!!! Looking forward to seeing you in future again

Rated 5 out of 5 stars

Easy and simple ordering process

Easy and simple ordering process. Would definitely use again.

March 24, 2026
Rings Of Australia logo

Reply from Rings Of Australia

Thank you Anton for the feedback, looking forward to work with you in the future again!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look